Jackson was brilliant, spent time not rushing us through the whole process of updating our contract and a new phone. My husband has memory issues due to a brian injury and Jackson was fantastic. Even... Ver mais
A empresa respondeu
Localização
Alterar localização52 High Street, NG10 1LN Long Eaton, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Sasha the store manager, along with her team were excellent! She remembered me from the time I came in before, having issues with my phone and the battery life! She explained all my options, spok... Ver mais
A empresa respondeu
Both Sasha & Jackson have helped me sort my elderly father’s phone, they have both gone out of their way to help explain options etc. when he got himself in a muddle. I am grateful to have their local... Ver mais
A empresa respondeu
Ok.. so the person who served me was great he was really helpful. Vodafone however update your computers the poor guy and me had sit waiting and waiting.
A empresa respondeu
Informações sobre a empresa
- Operadora de redes móveis
- Empresa de telecomunicação
- Loja de telemóveis
- Operador de Internet
- Serviço de hospedagem web
Sobre Vodafone UK - Long Eaton
Escrito pela empresa
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Informações de contacto
52 High Street, NG10 1LN, Long Eaton, Reino Unido
4,9
Excelente
174 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Sasha was amazing she was so helpful…
Sasha was amazing she was so helpful and very caring. she is outstanding at her job :)
6 de novembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Long Eaton
Hi. We're happy to hear that you had such a positive experience! It's wonderful to know that our team member was so helpful and caring. We appreciate your feedback! If you need any help, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Vodafone Social Media Team
Very helpful from making initial…
Very helpful from making initial enquiry to eventual set up of new phone which looks to be a great assett. Kept informed each step of the way by most capable staff.
7 de novembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Long Eaton
Hi. We appreciate you taking the time to share your feedback! We're happy to hear that you found our team helpful during the process of setting up your new phone. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Thank you Jackson for all your help.
Thank you Jackson for all your help.
Excellent
7 de novembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Long Eaton
We're so happy to hear that you received such great service! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Friendly and helpful staff
Sasha was absolutely lovely in helping me with my phone issues. She's very patient, professional and knowledgeable regarding the steps needed to dolve my issue. Sasha was very helpful and friendly and cannot recommend her enough. Definitely deserves a raise for all her hard work! Thank you!
1 de novembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Long Eaton
Hi. We appreciate your kind words! It's great to hear that you had such a positive experience and that you found the support so helpful. We value your feedback! If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Excellent customer service
Sasha helped me order a new smart watch on the sunday and it had arrived in store by Tuesday. Both interaction with her were absolutely amazing. She is such a breath of fresh air, so friendly and helpful. She is a real credit to the company. I would not hesitate to recommend the store to others. Made the whole process very enjoyable from start to finish! Thank you!
21 de outubro de 2025
Opinião espontânea
Resposta da Vodafone UK - Long Eaton
We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.
Thanks,
Vodafone Social Media Team
Superr kool jackson...thank you very…
Superr kool jackson...thank you very much..rk
20 de outubro de 2025
Opinião espontânea
Resposta da Vodafone UK - Long Eaton
Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!
Thanks,
Vodafone Social Media Team
Changing phone…
As always very helpful and knowledgeable, he explained everything, always a good experience.
7 de outubro de 2025
Opinião espontânea
Resposta da Vodafone UK - Long Eaton
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Very good service thank you Jay for…
Very good service thank you Jay for your help and advice.
6 de outubro de 2025
Opinião espontânea
Resposta da Vodafone UK - Long Eaton
Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!
Thanks,
Vodafone Social Media Team
Sasha And Jay are top!
I recently visited the Vodafone store in Long Eaton after struggling to upgrade my contract online, and I’m so glad I did. From the moment I walked in, Sasha was incredibly welcoming and approachable. She immediately listened to the issues I’d been facing online and took the time to fully understand what I needed from my new plan.
What stood out most was Sasha’s patience and professionalism. She explained all the available options clearly, making sure I knew exactly what I was getting with my upgrade, without any pressure or confusion. She handled everything quickly and efficiently, but never rushed me – it felt like she genuinely wanted me to leave with the best deal for my needs.
Her customer service skills are outstanding: friendly, knowledgeable, and very solution-focused. It completely took the stress out of what had been a frustrating process online.
I also had the pleasure of chatting with Jay while I was there. He was equally friendly and easy to talk to, adding to the relaxed and positive atmosphere in the store. Between them, they made the whole experience feel smooth and enjoyable, which isn’t always the case with phone contracts!
Overall, Sasha went above and beyond to make the upgrade process simple and stress-free, and Jay’s approachable manner really added to the experience. I left the store extremely happy with my new contract and very impressed with the customer service.
Highly recommend the Vodafone Long Eaton team – especially Sasha and Jay – for anyone looking for clear advice, great service, and genuine support.
3 de outubro de 2025
Opinião espontânea
Resposta da Vodafone UK - Long Eaton
We're so happy to hear that you had a positive experience in our Long Eaton store. It's great to know that the team were helpful and made your upgrade process stress-free. We appreciate you recommending our team for their advice and support!
Thanks,
Vodafone Social Media Team
Always enjoy coming in Long Eaton…
Always enjoy coming in Long Eaton Vodafone..Fhalak always helps me and understands what I want from my iPhones…a brilliant shop.Thankyou
10 de setembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Long Eaton
Hi Deborah,
Thank you so much for your wonderful review and the amazing support you’ve shown for Fhalak—it truly means a lot to us!
If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!
Thanks again,
Vodafone Social Media Team
Briliant service
Briliant service
New contract sorted out very quickly very friendly chap
Also sorted my phone out and helped me get my cover screen as it should be very happy
10 de setembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Long Eaton
Hey Yvonne,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Insta at https://ig.me/m/Vodafone
Thanks again,
Vodafone Social Media Team
They were very helpful and a good…
They were very helpful and a good friendly service was given
9 de setembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Long Eaton
Hey Joseph,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Brilliant
Very well communicated & helped me with all my questions
3 de setembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Long Eaton
We appreciate your feedback and are so glad we could clearly answer your questions and assist you! Thanks for taking the time to share.
Vodafone Social Media Team
Went in with a problem and Fhalak was…
Went in with a problem and Fhalak was very patient and took his time to solve the issue I had. Really helpful and will visit again for sure.
8 de agosto de 2025
Opinião espontânea
Resposta da Vodafone UK - Long Eaton
Hey Jackie,
Thanks for the lovely review and fantastic support for Fhalak.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great service by Neha
Great service by Neha. Really liked after me.
6 de agosto de 2025
Opinião espontânea
Resposta da Vodafone UK - Long Eaton
Hey Angela,
Thanks for the lovely review and fantastic support for Neha.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Resposta da Vodafone UK - Long Eaton
Hey Linda,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Amazing experience with jay very…
Amazing experience with jay very helpful so grateful
15 de julho de 2025
Opinião espontânea
Resposta da Vodafone UK - Long Eaton
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great service by Jay
14 de julho de 2025
Opinião espontânea
Resposta da Vodafone UK - Long Eaton
Hey Richie,
Thanks for the lovely review and fantastic support for Jay.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
I recently went in to get a new phone…
I recently went in to get a new phone and the team have been really helpful! They've helped me to transfer all my stuff across which I was very happy with! Thank you team!😀
10 de julho de 2025
Opinião espontânea
Resposta da Vodafone UK - Long Eaton
Hi Marg,
Your kind words mean so much—thank you for sharing this wonderful review!
If there’s ever anything you need, our Social Media team is just a message away. Feel free to reach out to us on Facebook at vodafone.uk/2Fpnah2 or on X at vodafone.uk/3LXh2xl.. We’re always here to help!
Thanks again,
Vodafone Social Media Team
Good work by the boys in store
3 de julho de 2025
Opinião espontânea
Resposta da Vodafone UK - Long Eaton
Hey Tony,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
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