We needed specialist advice on remote WiFi connectivity and James sorted out the whole issue for us in no time at all, including an excellent deal and an upgrade. We were fortunate to find him free an... Ver mais
A empresa respondeu
Localização
Alterar localização65/67 London Road, NR32 1LS Lowestoft, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Really good experience at the Vodafone Lowestoft store. We went in looking for a new business phone and tariff, mainly wanting to keep the monthly cost sensible while still having something flex... Ver mais
A empresa respondeu
Excellent experience! Provided me with all the information I needed to choose an amazing phone deal! Thank you so much Scott Page for all the care and support! Would highly recommend a friend or famil... Ver mais
A empresa respondeu
From the moment we arrived at Vodafone Lowestoft, the service was outstanding. James knew exactly what I needed and he explained everything in fine detail. It was refreshing to see the care and attent... Ver mais
A empresa respondeu
Informações sobre a empresa
- Operadora de redes móveis
- Empresa de telecomunicação
- Loja de telemóveis
- Operador de Internet
- Serviço de hospedagem web
Sobre Vodafone UK - Lowestoft
Escrito pela empresa
Informações de contacto
65/67 London Road, NR32 1LS, Lowestoft, Reino Unido
4,9
Excelente
155 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Needed a Sim only upgrade
I needed to upgrade my contract to a new sim only. James the advisor at the Lowestoft branch was fantastic, made the process super simple and stress free. I got what I wanted and would recommend the store to friends and family.
1 de maio de 2025
Opinião espontânea
Resposta da Vodafone UK - Lowestoft
Hey Kirii
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
The two staff members in my local…
The two staff members in my local Lowestoft Vodafone store LU and BOB were so helpful they went above and beyond to sort out a problem and gave advice, it’s the best customer service I have ever received anywhere
5 de maio de 2025
Opinião espontânea
Resposta da Vodafone UK - Lowestoft
Hey Edwina,
Thanks for the lovely review and fantastic support for Lu and Bob.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Vodafone store amazing
After spending nearly 6 hours on the phone with Vodfone to sort out moving my boardband and sims over to Vodafone without any success I came into store. Bob was amazing sorted everything I needed in no time. Was very helpful and full of advice. Super service and lesson learned pop into store and get the personal touch of help and advice.
1 de maio de 2025
Opinião espontânea
Resposta da Vodafone UK - Lowestoft
Hey Amanda,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Went in to upgrade a sim only contract
Went in to upgrade a sim only contract. Sophie helped to get the PAC code and explained the new contracts, and how to get everything set up.
12 de abril de 2025
Opinião espontânea
Resposta da Vodafone UK - Lowestoft
Hey Marianna,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Vodafone Lowestoft - Upgrade deal
Went to Vodafone Lowestoft to see about upgrading my phone contract, i spoke to a person called Bob, he was was very helpful with my upgrade request and found me a great deal. Would highly recommend going to Lowestoft Vodafone store, all the staff are very helpful.
22 de abril de 2025
Opinião espontânea
Resposta da Vodafone UK - Lowestoft
Hey Paul,
Thanks for the lovely review and fantastic support for Bob.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Really helpful store
Really helpful store. I had some issues with my phone which was just me being stupid but scoot and james fixed the issue and put my mind at ease. When my upgrade is due I will be coming to this store
3 de abril de 2025
Opinião espontânea
Resposta da Vodafone UK - Lowestoft
Hey Edward,
Thanks for the lovely review and fantastic support for Scoot and James.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Amazing service provided by Sophie at…
Amazing service provided by Sophie at Vodafone in Lowestoft, very friendly and made everything easy to understand. She also got everything done in a timely manner, can't recommend both her and the store enough.
24 de março de 2025
Opinião espontânea
Resposta da Vodafone UK - Lowestoft
Hi Joe,
This is lovely feedback for Sophie. Thanks for your kind words and taking your time to share the experience. We're here to help if you do need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Bob has been so helpful as I'm b
Bob has been so helpful as I'm b
Sight impaired a d have trouble clearing storage and other problems with my mobile. Bob is the reason is stay with Vodafone.
8 de março de 2025
Opinião espontânea
Resposta da Vodafone UK - Lowestoft
Thank you for your review. It's always great to hear positive feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Helpful and polite
Helpful and polite, easy sign up, many thanks
4 de fevereiro de 2025
Opinião espontânea
Resposta da Vodafone UK - Lowestoft
Hello, Paul,
It's great to hear about your positive experience. We appreciate you taking the time to review and share your feedback with us.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Very efficient and informative
Very efficient and informative
19 de janeiro de 2025
Opinião espontânea
Resposta da Vodafone UK - Lowestoft
Hi Dean,
Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.
Thanks again,
Vodafone Social Media Team
Saw sophie and james
Saw sophie and james, helped me set up my phone. Quick and easy process
2 de fevereiro de 2025
Opinião espontânea
Resposta da Vodafone UK - Lowestoft
Hi John,
Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.
Thanks again,
Vodafone Social Media Team
Moves to Vodafone from talk talking and…
Moves to Vodafone from talk talking and couldn't be happier. Cheaper than what I am paying and very helpful staff. Sophie and Bob were very helpful
12 de dezembro de 2024
Opinião espontânea
Resposta da Vodafone UK - Lowestoft
Thanks for the brilliant feedback, Mr Emmerson. If you ever need help again, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
My broadband has finally been installed…
My broadband has finally been installed and although it's not been smooth sailing the lowestoft store staff have been really helpful. I brought the broadband online but they were more than happy to help me out. Both Scott and James really put me at ease with the issues I had.
10 de janeiro de 2025
Opinião espontânea
Resposta da Vodafone UK - Lowestoft
Hi Julie,
Thank you for reviewing and sharing this feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Definitely recommended
Sophie was kind, very helpful and made everything easy and clear to understand
22 de janeiro de 2025
Opinião espontânea
Resposta da Vodafone UK - Lowestoft
Hi Darren. Thank you for your review for Sophie. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Just been to your Lowestoft store and…
Just been to your Lowestoft store and saw Sophie and James. My phone wasn't working for calling and they were able to fix this straight away. I can no call again which is great thank you
31 de dezembro de 2024
Opinião espontânea
Resposta da Vodafone UK - Lowestoft
Hey Bertha,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Fantastic store always is
Fantastic store always is. Both Bob and Scott were very helpful despite me being not to cover with phones.
28 de dezembro de 2024
Opinião espontânea
Resposta da Vodafone UK - Lowestoft
Hi Alex. Thank you for your review for both Bob and Scott. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Help in Vodafone store
Absolutely fantastic service. Couldn't have been more helpful.Vodaphone all the way. Many many thanks.
15 de dezembro de 2024
Opinião espontânea
Resposta da Vodafone UK - Lowestoft
Hello, Melita,
It's great to hear about your positive experience. We appreciate you taking the time to review and share your feedback with us.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
I brought my my first smartphone from…
I brought my my first smartphone from Amazon and the helpful staff in the store helped me set it up and helped me make my first email address. Both Sophie and Lucas were really kind and patient with me and I'm going to recommend them to my friends
29 de novembro de 2024
Opinião espontânea
Resposta da Vodafone UK - Lowestoft
Hi Alice,
Thank you for your review. It’s great to hear of your positive experience in store. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.
Thanks,
Vodafone Social Media Team
Bob and James very helpful
Bob and James very helpful. I'm not with Vodafone but despite this they helped get my phone working which I need for emergency. I will be going back when I can to move to Vodafone.
19 de novembro de 2024
Opinião espontânea
Resposta da Vodafone UK - Lowestoft
Hi Paul,
This is amazing feedback for Bob and James. Thanks for sharing and we appreciate your support. We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Best service ever
I had extremely bad experience with a well known satellite dish company , so much so that I cancelled my TV , Broadband , landline and mobile phone . The only problem now was getting a better contract , I have been with Vodafone for many years and decided to get myself and both my children a deal . Unfortunately it all went wrong over the phone when I was given miss information about my deal and as a consequence was told I had no option but to cancel.
I went into Vodafone in the high street lowest out of complete desperation. Fortunately I found out that the shop can do so much more than over the phone . I will never use Vodafone again over the phone . James and Bob served me and achieved miracles that Vodafone direct wouldn't even mention , let alone consider .
I can't recommend going to this invaluable asset enough. The service these two guys provided was an absolute life changer and I will always go there from now on .
Thank you Bob. and James .
12 de novembro de 2024
Opinião espontânea
Resposta da Vodafone UK - Lowestoft
Hi Steven,
Thanks for sharing your kind words and feedback for Bob. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB – X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
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