Vodafone UK - Lowestoft Opiniões 144

TrustScore: 5 em 5

4,9

65/67 London Road, NR32 1LS Lowestoft, GB


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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Bob, Anthony, and Chloe absolutely delighted in an otherwise mundane and stressful chore of purchasing and choosing a new phone. They were helpful, direct, and offered plenty of options, explaining ev... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Having gone into the Lowestoft Vodafone store to discuss either upgrade or tariff change Bob my advisor suggested using a 2nd sim card for data allowing me to lower my tariff but increase data. He als... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

We had a visit to Lowestoft Vodafone and saw Anthony .. he was absolutely amazing! Very knowledgeable and patient.. he added 2 more services to our account.. we then came back into store to see Chloe... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

We're getting a bit long in the tooth now and often get in a muddle with technology so any time we have a problem we tend to pop into the store. They always sort things out and explain how everythi... Ver mais

A empresa respondeu


Informações sobre a empresa

  1. Operadora de redes móveis
  2. Loja de telemóveis
  3. Operador de Internet
  4. Serviço de hospedagem web
  5. Empresa de telecomunicação

Sobre Vodafone UK - Lowestoft

Escrito pela empresa

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Informações de contacto

  • 65/67 London Road, NR32 1LS, Lowestoft, Reino Unido

4,9

Excelente

TrustScore: 5 em 5

144 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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Como esta empresa usa o Trustpilot

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Classificada 5 em 5 estrelas

Virus wiped!

Scott, and Anthony, helped me very efficiently and kindly with a virus on my phone. They got rid of all the 'weird' pop ups and the root issue, a dodgy app. Thank you!

20 de maio de 2026
Opinião espontânea
logótipo da Vodafone UK - Lowestoft

Resposta da Vodafone UK - Lowestoft

Hey Vivian,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Went to the lowestoft store for help…

Went to the lowestoft store for help with my phone. Scott and james were able to fix it saving me the hassle of buying a new one. When my contract ends i will be back for sure

9 de maio de 2026
Opinião espontânea
logótipo da Vodafone UK - Lowestoft

Resposta da Vodafone UK - Lowestoft

Hey Roger,

Thanks for the lovely review and fantastic support for Scott and James.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Stellar service

Bob, Anthony, and Chloe absolutely delighted in an otherwise mundane and stressful chore of purchasing and choosing a new phone. They were helpful, direct, and offered plenty of options, explaining everything and the processes very clearly. Could not recommend more!

24 de abril de 2026
Opinião espontânea
logótipo da Vodafone UK - Lowestoft

Resposta da Vodafone UK - Lowestoft

Hey Max,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Chloe was very patient

Chloe was very patient, knowledgeable, profesional and caring. Please give her a pay rise. Tim Boardman

23 de abril de 2026
Opinião espontânea
logótipo da Vodafone UK - Lowestoft

Resposta da Vodafone UK - Lowestoft

Hey Tim,

Thanks for the lovely review and fantastic support for Chloe.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Very helpful Vodafone staff member

Went into Vodafone shop Lowestoft. Had a problem with my phone. Was served by Chloe who went out of her way to help me. She was very pleasant and extremely helpful. It wasn't an easy task but she sorted it.
Thank you so much

12 de abril de 2026
Opinião espontânea
logótipo da Vodafone UK - Lowestoft

Resposta da Vodafone UK - Lowestoft

Hey Ashley,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Id like to bring it to the attention of…

Id like to bring it to the attention of Vodafone just how cracking the Lowestoft team is. I never feel afraid to come to them when I need help, and I would recommend them to anyone.

28 de março de 2026
Opinião espontânea
logótipo da Vodafone UK - Lowestoft

Resposta da Vodafone UK - Lowestoft

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Saw james As always excellent service…

Saw james As always excellent service this must be the best branch in the country.

9 de março de 2026
Opinião espontânea
logótipo da Vodafone UK - Lowestoft

Resposta da Vodafone UK - Lowestoft

Hey Kevin,

Thanks for the lovely review and fantastic support for James.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Chloe and James has been very helpful…

Chloe and James has been very helpful and saved me some money. Made things very easy to understand for someone of 88 years old

9 de março de 2026
Opinião espontânea
logótipo da Vodafone UK - Lowestoft

Resposta da Vodafone UK - Lowestoft

Hey,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Fantastic Customer service

Fantastic Customer service. Both Bob & Scott were so helpful. Went above and beyond to assist. Saved me lots of money by offering an alternative plan. Totally recommend them and Vodaphone.

2 de março de 2026
Opinião espontânea
logótipo da Vodafone UK - Lowestoft

Resposta da Vodafone UK - Lowestoft

Hey Carole,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

A very pleasant experience.

I would certainly recommend this Vodafone store in good ol Lowestoft, Bob and Scott were very helpful and knowledgeable, sorted out great plans and explained everything in great detail. Thankyou guys left the store well happy.

2 de março de 2026
Opinião espontânea
logótipo da Vodafone UK - Lowestoft

Resposta da Vodafone UK - Lowestoft

Hey Alan,

Thanks for the lovely review and fantastic support for Bob and Scott .

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Bob was great

Bob was great

27 de fevereiro de 2026
Opinião espontânea
logótipo da Vodafone UK - Lowestoft

Resposta da Vodafone UK - Lowestoft

Hey Mark
,
Thanks for the lovely review and fantastic support for Bob.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Answered all our questions

Answered all our questions

14 de fevereiro de 2026
Opinião espontânea
logótipo da Vodafone UK - Lowestoft

Resposta da Vodafone UK - Lowestoft

Hey John,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

We spoke to a gentleman called Bob…

We spoke to a gentleman called Bob always very helpful when we enter and will always try to see this man as he sorted out a new contract for us last year and needed help again and sorted everything we needed highly recommend thank you Bob

22 de janeiro de 2026
Opinião espontânea
logótipo da Vodafone UK - Lowestoft

Resposta da Vodafone UK - Lowestoft

Hey Sean,

Thanks for the lovely review and fantastic support for Bob.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Antony Critoph

Antony Critoph is a good friend of mine, has always shown excellence in knowledge and practical problem solving. Always happy to walk into the store because of welcoming colleagues such as him.

17 de janeiro de 2026
Opinião espontânea
logótipo da Vodafone UK - Lowestoft

Resposta da Vodafone UK - Lowestoft

Hey Jamie,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Anthony was really nice and helpful

Anthony was really nice and helpful, he explained everything, we always have a good experience when visiting the store

17 de janeiro de 2026
Opinião espontânea
logótipo da Vodafone UK - Lowestoft

Resposta da Vodafone UK - Lowestoft

Hey Tony,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Classificada 4 em 5 estrelas

Chloe helped us determine package to…

Chloe helped us determine package to best suit our requirements after she had determined our specific needs, highlighting features & benefits, was well presented & very clearly spoken.

20 de dezembro de 2025
Opinião espontânea
logótipo da Vodafone UK - Lowestoft

Resposta da Vodafone UK - Lowestoft

Hey Keith,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Chloe.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Excellent services provided by Anthony

19 de dezembro de 2025
Opinião espontânea
logótipo da Vodafone UK - Lowestoft

Resposta da Vodafone UK - Lowestoft

Hey Lydia,

Thanks for the lovely review and fantastic support for, Anthony.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Very friendly chaps in this store

Very friendly chaps in this store. Made to feel very welcome and valued as a customer.

10 de dezembro de 2025
Opinião espontânea
logótipo da Vodafone UK - Lowestoft

Resposta da Vodafone UK - Lowestoft

Hey Dave,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

I’m trying to leave 10 stars but I…

I’m trying to leave 10 stars but I think the website is broken. Scott and Bob (please forgive me if I made a mistake with any names) are just the absolute best. Biggest champs I’ve ever met and their services were amazing! They were kind, offered to help in the most empathetic way, swift in action and I’d recommend them anywhere and hey Vodafone, give them a pay rise!

5 de dezembro de 2025
Opinião espontânea
logótipo da Vodafone UK - Lowestoft

Resposta da Vodafone UK - Lowestoft

Hey Osazee,

Thanks for the lovely review and fantastic support for Scott and Bob.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Bob and Ant couldn't have been more helpful…

Bob and Ant couldn't have been more helpful. Explained things fully and extremely friendly. A credit to Vodafone.

3 de dezembro de 2025
Opinião espontânea
logótipo da Vodafone UK - Lowestoft

Resposta da Vodafone UK - Lowestoft

Hey Sarah,

Thanks for the lovely review and fantastic support for Bob and Ant.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

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