Fatema in Luton was amazing very helpful the service I received was over and beyond. She address all my questions and she set up my new IPhone 18 pro max. Fatema Customer service skills was very co... Ver mais
A empresa respondeu
Localização
Alterar localizaçãoUnit 75 The Mall, LU1 2TF Luton, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Was served by Mustafa and was really patient. He helped us transfer all our data over and has been absolutely brillient and calm with us. Would recommend to others.
A empresa respondeu
I’ve had a great experience with Kate at Vodafone. She first helped me set up my phone contract back in 2024, and I recently worked with her again for an upgrade. Both times she found me really g... Ver mais
A empresa respondeu
Was greeted straight away when I entered the store. Staff were friendly and approachable, Jamie really saved the day as we were heading to the airport without a roaming data plan. Luckily she came to... Ver mais
A empresa respondeu
Informações sobre a empresa
- Operadora de redes móveis
- também em
- Empresa de telecomunicação
- Loja de telemóveis
- Operador de Internet
- Serviço de hospedagem web
Sobre Vodafone UK - Luton
Escrito pela empresa
Informações de contacto
Unit 75 The Mall, LU1 2TF, Luton, Reino Unido
4,9
Excelente
411 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Talal was very helpful
Talal was very helpful, professional but still human. Think its fair to say this has been the most positive experience in 15 years with a Vodafone employee in store.
10/10 top guy
29 de março de 2025
Opinião espontânea
Resposta da Vodafone UK - Luton
Hey Liney,
We really appreciate your wonderful review and kind support for Talal.
If you ever need assistance, feel free to connect with the Social Media team on Facebook at vodafone.uk/2Fpnah2 or on X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Really helpful
Really helpful, and easily to explain me all the offers.
20 de março de 2025
Opinião espontânea
Resposta da Vodafone UK - Luton
Hi Alexandru,
We appreciate your wonderful review and are thrilled to receive your positive feedback. Should you need any help, feel free to contact our Social Media team via these channels:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Best wishes,
Vodafone Social Media Team
Kate has been amazing is helping me…
Kate has been amazing is helping me replace my sim
27 de março de 2025
Opinião espontânea
Resposta da Vodafone UK - Luton
Hi Ali,
We appreciate your wonderful review and are thrilled to receive your positive feedback. Should you need any help, feel free to contact our Social Media team via these channels:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Best wishes,
Vodafone Social Media Team
I had an issue with my data and i tried…
I had an issue with my data and i tried connecting online but as advised i went to the store and i had jaime who helped me through out and made it work for me. Jaime is very professional and have such a good communication skills. I was so happy to see Jaime and very satisfied with the experience.
27 de março de 2025
Opinião espontânea
Resposta da Vodafone UK - Luton
Hi Aneela,
We appreciate your wonderful review and are thrilled to receive your positive feedback. Should you need any help, feel free to contact our Social Media team via these channels:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Best wishes,
Vodafone Social Media Team
What a very quick amazeingan easy upgrade
What a very quick an easy upgrade
Jamie is amazeing
I recomend her for any phone needs
27 de março de 2025
Opinião espontânea
Resposta da Vodafone UK - Luton
Hey Sarah,
This is fantastic to hear! Glad Jamie could sort it for you easily. We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Very friendly and knowledgeable staff…
Very friendly and knowledgeable staff member. Answered all my questions without any issues. Walked out with a new phone contract when I hadn't expected to. Good job.
27 de março de 2025
Opinião espontânea
Resposta da Vodafone UK - Luton
Hey Azhar,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Stefan helped me upgrade my HBB
22 de março de 2025
Opinião espontânea
Resposta da Vodafone UK - Luton
Hello Gloria,
That’s great to hear! Thanks for the review.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Had the best customer service from…
Had the best customer service from jaime in the luton store today, she done my upgrade for me nice and quickly.
21 de março de 2025
Opinião espontânea
Resposta da Vodafone UK - Luton
Hello Shareef,
It's always our aim to provide a helpful service, so it's great to hear that Jaime delivered! We really appreciate you taking the time to leave feedback on your recent experience.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Jaime wonderful customer service
Jaime wonderful customer service. Simple clear clever. Very efficient🫡
21 de março de 2025
Opinião espontânea
Resposta da Vodafone UK - Luton
Hello Iflal,
It's great to hear about the positive experience which you had with Jaime. We appreciate you taking the time to write in a review.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Fantastic customer service at Luton…
Fantastic customer service at Luton Mall office by Fabian. Quick, clear and easy way to make new phone contract. Very happy and strongly recommend!
14 de março de 2025
Opinião espontânea
Resposta da Vodafone UK - Luton
Hi. Thank you for your review for Fabian. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Perfectly good customer service
Perfectly good customer service
I appreciate Fabian @ luton mail...Vodafone is the best
10 de março de 2025
Opinião espontânea
Resposta da Vodafone UK - Luton
Hello Femi,
Thanks for letting us know what an amazing job Fabian did at getting everything sorted for you!
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Resposta da Vodafone UK - Luton
Thank you for your support and feedback.
Thanks again,
Vodafone Social Media Team
Stefan offered great service and helped…
Stefan offered great service and helped me find a great deal
8 de março de 2025
Opinião espontânea
Resposta da Vodafone UK - Luton
It’s great to hear you’ve had a positive experience. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Resposta da Vodafone UK - Luton
Thank you for your review. It's always great to hear positive feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
I Got very profesional Response from…
I Got very profesional Response from Mr. Talal. He is very nice Guy.
8 de março de 2025
Opinião espontânea
Resposta da Vodafone UK - Luton
Thank you for your support and review. It's always lovely to read such nice feedback.
Thanks again,
Vodafone Social Media Team
Quality service
Taran was efficient. Simply did what they needed to do and outlined how to execute what was required! Great service :)
27 de fevereiro de 2025
Opinião espontânea
Resposta da Vodafone UK - Luton
Hi Matthew,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.
Thanks,
Vodafone Social Media Team
Good review and Talal is a good guy and…
Good review and Talal is a good guy and responds very good
25 de fevereiro de 2025
Opinião espontânea
Resposta da Vodafone UK - Luton
Hi Gudivada,
Thank you for your review.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Resposta da Vodafone UK - Luton
Hey,
Thanks for letting us know what an amazing job Kate did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Fabian is a nice peraon
Fabian is a nice peraon. Hard worker. Manage store very well.
18 de fevereiro de 2025
Opinião espontânea
Resposta da Vodafone UK - Luton
Hi Murtaza,
Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.
Thanks again,
Vodafone Social Media Team
Awesome Customer Service
Jaime remembered us from yesterday and was very helpful and overall very nice to talk to.
18 de fevereiro de 2025
Opinião espontânea
Resposta da Vodafone UK - Luton
Hi Sophie,
Thank you for your review for Jaime. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.
Thanks again,
Vodafone Social Media Team
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