I’ve had a great experience with Kate at Vodafone. She first helped me set up my phone contract back in 2024, and I recently worked with her again for an upgrade. Both times she found me really g... Ver mais
A empresa respondeu
Unit 75 The Mall, LU1 2TF Luton, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
I’ve had a great experience with Kate at Vodafone. She first helped me set up my phone contract back in 2024, and I recently worked with her again for an upgrade. Both times she found me really g... Ver mais
A empresa respondeu
Excellent customer service! The advisor was professional, friendly, and resolved my issue by recovering my phone number in just 3–4 hours. I really appreciate the quick response and efficient support... Ver mais
A empresa respondeu
Was greeted straight away when I entered the store. Staff were friendly and approachable, Jamie really saved the day as we were heading to the airport without a roaming data plan. Luckily she came to... Ver mais
A empresa respondeu
I had a wonderful experience with Jaime and Ali. I was praying to see Jaime, and when I did, she was extremely helpful and went out of her way to make sure everything went smoothly, which I truly appr... Ver mais
A empresa respondeu
Escrito pela empresa
Unit 75 The Mall, LU1 2TF, Luton, Reino Unido
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Good Signal and connectivity all over. The representative Fatima was so helpful in explaining everything.

Resposta da Vodafone UK - Luton
Excellent customer service and advice from Fatema in Luton branch.

Resposta da Vodafone UK - Luton
Lovely service from Kate gave me everything I needed

Resposta da Vodafone UK - Luton
Excellent customer service! The advisor was professional, friendly, and resolved my issue by recovering my phone number in just 3–4 hours. I really appreciate the quick response and efficient support. Thank you for your outstanding help!
Thank you Mustafa!

Resposta da Vodafone UK - Luton
Fatema at the Luton branch was excellent, provided such knowledge and gave me the best deal.

Resposta da Vodafone UK - Luton
Mustafa's work is very good and polite. I am very happy and satisfied of his work.

Resposta da Vodafone UK - Luton
Fatema helps us out today.very good customer service being extremely helpful.

Resposta da Vodafone UK - Luton
Fatema was extremely helpful when in the Luton store today- thank you for your help and getting my bill down!

Resposta da Vodafone UK - Luton
Good Experience and friendly explanation from Fatema

Resposta da Vodafone UK - Luton
Kate is very good, she explained everything to me.

Resposta da Vodafone UK - Luton
Angelica was so lovely and helpful to me today. And I really enjoyed her assistance and everything. Thank you Vodafone

Resposta da Vodafone UK - Luton
Excellent service and had good advice from the staff at Luton Vodafone from Fatema and another gentleman, sorted our broadband and contract issues in no time! We will be back when needed!!

Resposta da Vodafone UK - Luton
I had a fantastic experience switching my network from Three to Vodafone, all thanks to Fatema! She was incredibly knowledgeable and made the entire process quick, seamless, and stress-free. Highly recommend her excellent customer service!

Resposta da Vodafone UK - Luton
Unfortunately my personal life went haywire and I needed to go back on some of my personal accounts and I thought I needed to cancel almost anything except my phone but thanks to the store manager Kate I would be able to apply again to broadband. Thank you for your service Kate.

Resposta da Vodafone UK - Luton
Sabir He is a wonderful and very calm person😊

Resposta da Vodafone UK - Luton
Fatema is great. She switched me to a much more affordable deal and saved me money and gave me great advice on building credit history.

Resposta da Vodafone UK - Luton
Came to Vodafone luton and Kate helped me and she was awesome

Resposta da Vodafone UK - Luton
Excellent service with positive explanation and politeness

Resposta da Vodafone UK - Luton
Fatema has been so professional and helpful today!
I have visited multiple stores and not received the help I have with Fatema.
Very polite, professional and friendly! Amazing service 👏

Resposta da Vodafone UK - Luton
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
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Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.