Fatema in Luton was amazing very helpful the service I received was over and beyond. She address all my questions and she set up my new IPhone 18 pro max. Fatema Customer service skills was very co... Ver mais
A empresa respondeu
Localização
Alterar localizaçãoUnit 75 The Mall, LU1 2TF Luton, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Was served by Mustafa and was really patient. He helped us transfer all our data over and has been absolutely brillient and calm with us. Would recommend to others.
A empresa respondeu
I’ve had a great experience with Kate at Vodafone. She first helped me set up my phone contract back in 2024, and I recently worked with her again for an upgrade. Both times she found me really g... Ver mais
A empresa respondeu
Was greeted straight away when I entered the store. Staff were friendly and approachable, Jamie really saved the day as we were heading to the airport without a roaming data plan. Luckily she came to... Ver mais
A empresa respondeu
Informações sobre a empresa
- Operadora de redes móveis
- também em
- Empresa de telecomunicação
- Loja de telemóveis
- Operador de Internet
- Serviço de hospedagem web
Sobre Vodafone UK - Luton
Escrito pela empresa
Informações de contacto
Unit 75 The Mall, LU1 2TF, Luton, Reino Unido
4,9
Excelente
411 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Upgrade
Upgraded in the Luton store by Kate. Happy with new plan and the service provided.
6 de agosto de 2025
Opinião espontânea
Resposta da Vodafone UK - Luton
Hey Thomas,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great service
Got a new iPad from Kate qick professional service
6 de agosto de 2025
Opinião espontânea
Resposta da Vodafone UK - Luton
Hey nikita
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
I was looked after by Tarang in the…
I was looked after by Tarang in the Luton store …. Amazing service ! He was patient , informative and didn’t make me feel silly that I’m not very tech minded. Tarang helped me set up my new phone , which I would have massively struggled with ! A credit to the store and to the business ! Many thanks Tarang 10 out of 10
8 de agosto de 2025
Opinião espontânea
Resposta da Vodafone UK - Luton
Hey Francis,
Thanks for the lovely review and fantastic support for Tarang.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Needed help with my recent upgrade
Needed help with my recent upgrade. Jaime was, friendly, polite and professional. Her customer service was above and beyond that which I’ve encountered before. She sorted my phone out to working order and I would feel comfortable going back if needed again.
6 de agosto de 2025
Opinião espontânea
Resposta da Vodafone UK - Luton
Hey there,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Tarang was help and helpped me get a…
Tarang was very kind and helpped me get a good deal on my Sim contract. Very happy with the service
6 de agosto de 2025
Opinião espontânea
Resposta da Vodafone UK - Luton
Hey Esther,
Thanks for the lovely review and fantastic support for Tarang.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Jamie
Jamie
I really appreciate all the help from Jamie. Great person!
Great experience at the store!
23 de julho de 2025
Opinião espontânea
Resposta da Vodafone UK - Luton
Hey Anirudh,
Thanks for the lovely review and fantastic support for Jamie.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Very good experience I have at Vodafone…
Very good experience I have at Vodafone store and Miss Kate very polite and gentle she explain everything to me it helps me alot so I am very thankful to her
19 de julho de 2025
Opinião espontânea
Resposta da Vodafone UK - Luton
Hey Harmeet,
I'm glad to hear that the store agents were able to resolve the issue. Thank you for the wonderful review and the fantastic support for Kate.
If you ever need assistance, please feel free to contact the Social Media team via Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Tarang was very helpful and gave a good…
Tarang was very helpful and gave a good deal for sim contract. 10/10
18 de julho de 2025
Opinião espontânea
Resposta da Vodafone UK - Luton
Hey Nega,
Thanks for the lovely review and fantastic support for Tarang.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Kate is lovely person
Kate is lovely person. Help me to set up everything on my mobile. As I am old person and have no much idea. About it. Really recommend
12 de julho de 2025
Opinião espontânea
Resposta da Vodafone UK - Luton
Hey there,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Visited Vodafone Luton to upgrade my…
Visited Vodafone Luton to upgrade my phone, Jamie was just amazing, went through everything with me, explained the contracts and showed me the phones. There was no pressure, it was like spending the morning with a friend. After everything was sorted and I was the proud owner of my new IPhone 16 pro max, I was actually sad to leave. Jamie is amazing, thank you.
10 de julho de 2025
Opinião espontânea
Resposta da Vodafone UK - Luton
Hey Jane,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Customer Feedback
Happy with the exeperience I received, very professional.
7 de julho de 2025
Opinião espontânea
Resposta da Vodafone UK - Luton
Hey Wojtek,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Served by Jamie
Served by Jamie. Very helpful, patient, clear, very knowledgeable. Made my experience smiple.
6 de julho de 2025
Opinião espontânea
Resposta da Vodafone UK - Luton
Hey Nayan,
Thanks for the lovely review and fantastic support for Jamie.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Was greeted straight away when I…
Was greeted straight away when I entered the store. Staff were friendly and approachable, Jamie really saved the day as we were heading to the airport without a roaming data plan. Luckily she came to our rescue by upgrading my existing contract to a greater value package and lowering my monthly bill
18 de junho de 2025
Opinião espontânea
Resposta da Vodafone UK - Luton
Great work from Jamie! Thank you for the review Nicola and for sharing this with us.
Vodafone Social Media Team
Greate service with Jaime
Great custemer service
Jaime was verry helpful
18 de junho de 2025
Opinião espontânea
Resposta da Vodafone UK - Luton
Hi! We appreciate you taking the time to share your positive experience. We're so glad to hear that our team was helpful to you.
If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I lost my phone in Luton mall and…
I lost my phone in Luton mall and adviser Kate helped me to reset the sittings in iPad and report the lost，thankfully the security staff in the mall found the phone.Kate is so helpful and patient with my lost .She is a star
12 de junho de 2025
Opinião espontânea
Resposta da Vodafone UK - Luton
Hey Amy! We're so glad to hear that you were reunited with your phone! We appreciate your kind words regarding the assistance you received while reporting the incident and resetting your iPad. It's great to know that our team could help during this stressful situation.
If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Talal was brilliant at his service and…
Talal was brilliant at his service and very confident in his speech
16 de junho de 2025
Opinião espontânea
Resposta da Vodafone UK - Luton
We appreciate your wonderful review and support. We're happy to hear that you were impressed with the service and confident communication.
If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Stefan helped me find a great deal
15 de junho de 2025
Opinião espontânea
Resposta da Vodafone UK - Luton
Hi Butea. Thank you for your review for Stefan. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Staf very good and friendly but…network slow i am waiting 30 minutes
Jaime very good staff,
customer service exiilent but network very slow.
10 de junho de 2025
Opinião espontânea
Resposta da Vodafone UK - Luton
Hi Fahim.
Thank you for your review.
For any assistance, you can contact our team by calling 0333 304 0191 or speak to them via LiveChat here: http://vodafone.uk/2LCJiTm. If you have already spoken to the team but haven't received the resolution you were looking for, please come chat with my team on Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl.
Thanks,
Vodafone Social Media Team
Very friendly
Very friendly, outstanding customer service was severed by Jaime
8 de junho de 2025
Opinião espontânea
Resposta da Vodafone UK - Luton
Hi Sam, we are pleased to hear about your fantastic experience. It's great to hear Jamie was helpful and delivered an excellent service. Thank you for your 5 star feedback.
Thanks,
Vodafone Social Media Team
Resposta da Vodafone UK - Luton
Hi Susan.
Thank you for sharing your positive feedback with us,
Vodafone Social Media Team
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