Paul was absolutely fabulous. He solved a very difficult problem and managed to transfer my data which was a lifesaver.
A empresa respondeu
Localização
Alterar localização108 High Street, SN8 1LT Marlborough, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
I have received excellent service from Tim in the Marlborough office. He has helped me select a new phone and set everything up on the new phone. His customer care and attention to detail are exempl... Ver mais
A empresa respondeu
The two members of staff in the Marlborough store were extremely helpful and knowledgeable. However, the time it took to complete my transaction was far too long due to a continuous queue. With only t... Ver mais
A empresa respondeu
Really helpful and informative,Tim was able to transfer all my apps etc from a android phone to a new iPhone and Vodafone did it at no cost as an existing customer,very pleased and thank you Tim and M... Ver mais
A empresa respondeu
Informações sobre a empresa
- Operadora de redes móveis
- também em
- Empresa de telecomunicação
- Loja de telemóveis
- Operador de Internet
- Serviço de hospedagem web
Sobre Vodafone UK - Marlborough
Escrito pela empresa
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Informações de contacto
108 High Street, SN8 1LT, Marlborough, Reino Unido
4,9
Excelente
240 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Nitesh was absolutely brilliant
Nitesh was absolutely brilliant, very helpful and patient, we couldn’t have been happier with the help from Nitesh excellent customer skills and knowledge
17 de julho de 2025
Opinião espontânea
Resposta da Vodafone UK - Marlborough
Hey Mr Roberts,
Thanks for the lovely review and fantastic support for Nitesh.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Connor was very helpful.....
We Visited Vodafone Marlborough today, we dealt with Connor who helped us source new contract, he found the best deal which was considerably less than already paying, a positive outcome! Connor was patient, knowledgeable and is a credit to the organisation, we would highly recommend Connor and Vodaphone in Marlborough!
14 de julho de 2025
Opinião espontânea
Resposta da Vodafone UK - Marlborough
Hey Hugo,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Paul was great
Paul was great. So patient and explained everything thoroughly
21 de junho de 2025
Opinião espontânea
Resposta da Vodafone UK - Marlborough
Hi. Thank you for taking the time to leave us this amazing feedback. We're also really happy to see you've had some amazing service from Paul.
If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Had an issue resolved from my sim not…
Had an issue resolved from my sim not working on holiday by Edison
14 de junho de 2025
Opinião espontânea
Resposta da Vodafone UK - Marlborough
Thank you for sharing this Gonsov. We're happy that the issue you had with your SIM card while on holiday was resolved.
Thank you for your feedback,
Vodafone Social Media Team
Edison at Marlborough High Street
Edison at Marlborough High Street, Wiltshire Vodafone gave exceptional service today to a 90 year old with her daughter in the shop to acquire a phone update. He took great trouble to make sure that the new IPhone 16 was user ready and more importantly new user understood and was both charming and extremely patient with 2 elderly women. We could not praise him more highly for understanding the situation perfectly and managing the whole process beautifully. As said a quite exceptional level of customer care and service.
28 de maio de 2025
Opinião espontânea
Resposta da Vodafone UK - Marlborough
Hi Morrison. Thank you for your review for Edison. It's always lovely to read such fantastic feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great service
Great service! Staff are experienced, knowledgeable and really helpful
22 de maio de 2025
Opinião espontânea
Resposta da Vodafone UK - Marlborough
Hey Vanessa,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Spoke to Enison to get a understanding…
Spoke to Enison to get a understanding of my bill great help overall explained it all properly thank uou
22 de maio de 2025
Opinião espontânea
Resposta da Vodafone UK - Marlborough
Hi Adrian,
Thank you so much for your wonderful review and the amazing support you’ve shown for Enison —it truly means a lot to us!
If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or on X at vodafone.uk/3LXh2xl.. We're always here for you!
Thanks again,
Vodafone Social Media Team
Poor Service to a new customer
Bought a phone on Saturday was told it would switch from O2 on Tuesday. got a mail from Vodafone at 1300 sawing switch had happened but phone dead. Went back to Marlborough store at 1700. After an hour of messing about store manager assured me it would be sorted at midnight. Gave me a £10 sim so I would not be without a phone as I had been asked to erase old one. £10 sim did not work! As of 0800 still no working phone. Empty promises and shocking customer service
Edited. Been asked by Vodafone to call them. How stupid! I DO NT HAVE A WORKING PHONE!!
13 de maio de 2025
Opinião espontânea
Resposta da Vodafone UK - Marlborough
Hey Simon,
I apologize for the issues you've been experiencing with us. I am truly sorry for the unpleasant experience you've had to endure. Please know that this is not the kind of service we want our customers to have. I recommend reaching out to the calling teams by dialing 0333 304 0191 or speaking to them via Live Chat here: http://vodafone.uk/2LCJiTm.
If there's anything at all you still need help with, please come chat to my team on Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks,
Vodafone Social Media Team
Excellent service from Paul who was…
Excellent service from Paul who was polite, helpful and solved by irritating problem .
7 de maio de 2025
Opinião espontânea
Resposta da Vodafone UK - Marlborough
Hey Jane,
Thanks for the lovely review and fantastic support for Paul.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great staff
Emily and Team were really helpful in getting me an upgrade and a new phone for my son
3 de maio de 2025
Opinião espontânea
Resposta da Vodafone UK - Marlborough
Hey Kim,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Emily the shop assistant was extremely…
Emily the shop assistant was extremely helpful and in my eyes went above and beyond to ensure my wife’s transition from one phone to another went extremely smooth and well without her help I’m not sure how we would have coped.Fantastic job thank you Emily
23 de abril de 2025
Opinião espontânea
Resposta da Vodafone UK - Marlborough
Hey John,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Fantastic service from both Ed & Emily
Fantastic service from both Ed & Emily, could not thank them enough
10 de abril de 2025
Opinião espontânea
Resposta da Vodafone UK - Marlborough
Hey there,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Excellent Service
Excellent service, can't fault it. Family was superb
9 de abril de 2025
Opinião espontânea
Resposta da Vodafone UK - Marlborough
Hey Steve,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Both Emily and Ed were incredibly…
Both Emily and Ed were incredibly helpful and knowledgeable. A pain-free upgrade experience.
29 de março de 2025
Opinião espontânea
Resposta da Vodafone UK - Marlborough
Hey there,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Fabulous Customer Service
Came into store with various questions and concerns regarding both hardware and software and accessories. Emily & Ed were brilliant demonstrating in-depth knowledge and helped me with kindness and patience. Left with all issues resolved. Well done Vodafone. Another triumph. AND I didn't have to queue!
17 de março de 2025
Opinião espontânea
Resposta da Vodafone UK - Marlborough
Hello Emma,
It's great to hear about the positive experience which you had with Emily and Ed. We appreciate you taking the time to write in a review.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Dan explained everything so well
Dan explained everything so well - being a technophobe I easily get stressed and I felt totally at ease.
28 de fevereiro de 2025
Opinião espontânea
Resposta da Vodafone UK - Marlborough
It’s great to hear you’ve had a positive experience. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Very helpful person helping me renew my…
Very helpful person helping me renew my contract- Dan. And advising me on how to sort my husbands phone aswell. Thankyou!
1 de fevereiro de 2025
Opinião espontânea
Resposta da Vodafone UK - Marlborough
Hi there,
Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.
Thanks again,
Vodafone Social Media Team
I was impressed with the service which…
I was impressed with the service which was explained patiently by Dan at vodophone Marlborough. Many thanks
1 de fevereiro de 2025
Opinião espontânea
Resposta da Vodafone UK - Marlborough
Thank you for your support and feedback.
Thanks again,
Vodafone Social Media Team
Gemma was excellent.
Gemma was excellent. She helped me get the right phone at the best price. Changing my current deal, saved me some money.
Great service.
4 de janeiro de 2025
Opinião espontânea
Resposta da Vodafone UK - Marlborough
Hi Bob,
Thank you for reviewing.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Jana was really helpful
Jana was really helpful. Sorted out my mobile phone issues. One happy customer.
6 de janeiro de 2025
Opinião espontânea
Resposta da Vodafone UK - Marlborough
Hello, James,
That’s great to hear! Thanks for the review.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
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