On Thursday morninhg, an issue appeared on my Samsung S24 mobile. This led to me putting phone into Safe-mode. Attended Metro Centre Branch. Dealt with by Keiran, who rectified the issue. Whilst ther... Ver mais
A empresa respondeu
Localização
Alterar localização54 Cameron Walk,Metro Centre, NE11 9YR Gateshead, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
We are served by Vinay at Vodafone Metro Centre Gateshead Newcastle today. He is very patient, polite with professional manner explaining to my husband about keeping the plan with lower monthly fees.... Ver mais
A empresa respondeu
I was assisted by Amy today on the 02.10.26 at the Metro Centre. Amy was extremely helpful and answered any questions I had. I’m not really up to date with all the jargon but Amy really explained ever... Ver mais
A empresa respondeu
Katie was very patient, professional and courteous. Especially since we had totally done our upgrades wrong. She explained us through our whole process in simple Layman terms, no fancy jargon, just qu... Ver mais
A empresa respondeu
Informações sobre a empresa
- Operadora de redes móveis
- também em
- Empresa de telecomunicação
- Loja de telemóveis
- Operador de Internet
- Serviço de hospedagem web
Sobre Vodafone UK - Metro Centre Experience
Escrito pela empresa
Informações de contacto
54 Cameron Walk,Metro Centre, NE11 9YR, Gateshead, Reino Unido
5,0
Excelente
518 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Edvard at the metro centre was…
Edvard at the metro centre was extremely helpful and friendly. He was very patient and answered all our queries. We got all the upgrades sorted. Thank you for his help.
16 de maio de 2026
Opinião espontânea
Resposta da Vodafone UK - Metro Centre Experience
Hey Elaine,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media TeaM
Harry is a superstar!
I had an amazing experience at Vodafone thanks to Harry. From the moment I walked into the store, his communication was excellent and he made everything easy to understand. He was professional, friendly, patient, and genuinely cared about helping me find the best solution.
Harry really brings the quality of the store up with his outstanding customer service and positive attitude. He went above and beyond to make sure I was happy, and it’s clear he takes pride in what he does. Customer service like this is hard to find, and Harry is a real credit to Vodafone. Highly recommend!
16 de maio de 2026
Opinião espontânea
Resposta da Vodafone UK - Metro Centre Experience
Hey Emily,
Thanks for the lovely review and fantastic support for Harry.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Harry was amazing in store and has…
Harry was amazing in store and has solved my mamas query and upgrade out perfect the store standards and amazing store quality
16 de maio de 2026
Opinião espontânea
Resposta da Vodafone UK - Metro Centre Experience
Hey Ryan,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Harry was very helpful and patient
Harry was very helpful and patient. Explained everything so that I understood what I was paying for. Thank you Harry.
13 de maio de 2026
Opinião espontânea
Resposta da Vodafone UK - Metro Centre Experience
Hey Jean,
Thanks for the lovely review and fantastic support for Harry.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
We were warmly greeted with an…
We were warmly greeted with an excitement of us getting an upgrade on a IPhone 17 Pro. Service was outstanding along with a Fab deal, Thankyou Courtney
11 de maio de 2026
Opinião espontânea
Resposta da Vodafone UK - Metro Centre Experience
Hey Janice,
Thanks for the lovely review and fantastic support for Agent_name.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Customer service excellent in the metro…
Customer service excellent in the metro centre by dan. He was very knowledgble and so helpful i am in my 60s and sometimes not to good at tech. I am very very happy with the customer service i received from dan thankyou
11 de maio de 2026
Opinião espontânea
Resposta da Vodafone UK - Metro Centre Experience
Hey Susan,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Harry from the Metro Centre branch…
Harry from the Metro Centre branch today was very helpful. Lovely and polite and got us a good deal.
9 de maio de 2026
Opinião espontânea
Resposta da Vodafone UK - Metro Centre Experience
Hey Jill,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Excellent service with Harrison
Excellent service with Harrison. Money saved.
2 de maio de 2026
Opinião espontânea
Resposta da Vodafone UK - Metro Centre Experience
Hey AG,
Thanks for the lovely review and fantastic support for Harrison.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Harry was really helpful in getting me…
Harry was really helpful in getting me a great new deal after I initially only went into the store to browse.
2 de maio de 2026
Opinião espontânea
Resposta da Vodafone UK - Metro Centre Experience
Hey Paul,
Thanks for the lovely review and fantastic support for Harry.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Spoke to Neil at Metrocentre
Spoke to Neil at Metrocentre. Excellent service and very knowledgeable. Highly recommend
1 de maio de 2026
Opinião espontânea
Resposta da Vodafone UK - Metro Centre Experience
Hey David,
Thanks for the lovely review and fantastic support for Neil.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
We were very well serviced by a young…
We were very well serviced by a young man called Harry.
Polite, courteous , friendly and helpful.
29 de abril de 2026
Opinião espontânea
Resposta da Vodafone UK - Metro Centre Experience
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone
Thanks again,
Vodafone Social Media Team
Harrison from Vodaphone was really…
Harrison from Vodaphone was really helpful and professional. Everything explained.
29 de abril de 2026
Opinião espontânea
Resposta da Vodafone UK - Metro Centre Experience
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone
Thanks again,
Vodafone Social Media Team
Neil was amazing very professional…
Neil was amazing very professional worked through all options and found the one that worked best. Best customer service i have recieved in any time upgrading phones or sims
28 de abril de 2026
Opinião espontânea
Resposta da Vodafone UK - Metro Centre Experience
Hey Jonathan,
Thanks for the lovely review and fantastic support for Neil.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Fantastic Customer Services Went to Vodafone to renew our broadband…
Went to Vodafone to renew our broadband account. Courtney was fantastic, professional and very engaging. We left as happy customers with faster broadband and a cheaper deal. Thank you Courtney excellent customer services.
27 de abril de 2026
Opinião espontânea
Resposta da Vodafone UK - Metro Centre Experience
Hey Julia,
Thanks for the lovely review and the fantastic support you’ve shown for Courtney.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Smooth visit and knowledgeable staff.
Neil was very helpful and knew the products very well. Went through all the options and worked out the best deal for what we needed. Thank you 😊
26 de abril de 2026
Opinião espontânea
Resposta da Vodafone UK - Metro Centre Experience
Hey Joanne,
Thanks for the lovely review and fantastic support for Neil.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Very effective and quick service by…
Very effective and quick service by Harry, very helpful.
26 de abril de 2026
Opinião espontânea
Resposta da Vodafone UK - Metro Centre Experience
Hey Ash,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Harry has been very helpful today…
Harry has been very helpful today getting me a great deal on a new SIM and advised on a new phone when it's due for an upgrade, saving me money.
26 de abril de 2026
Opinião espontânea
Resposta da Vodafone UK - Metro Centre Experience
Hey David,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Excellent service from Harry.
24 de abril de 2026
Opinião espontânea
Resposta da Vodafone UK - Metro Centre Experience
Hey Matthew,
Thanks for the lovely review and fantastic support for Harry.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Neil was fantastic today.
Neil was fantastic today he listened to what was important to me and gave me some great help and gave me some great discounts 10 out of 10
22 de abril de 2026
Opinião espontânea
Resposta da Vodafone UK - Metro Centre Experience
Hey there,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Courtney was great very patient and …
Courtney was great very patient and understanding. Thank you Courtney
22 de abril de 2026
Opinião espontânea
Resposta da Vodafone UK - Metro Centre Experience
Hey Maureen,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
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