Matthew was brilliant, he explained everything with great detail i fully understood everything. He was polite and genuine. I am extremely happy with my service today I cant praise the advisor enough... Ver mais
A empresa respondeu
Unit 82 , Cleveland Centre, TS1 2JZ Middlesbrough, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Matthew was brilliant, he explained everything with great detail i fully understood everything. He was polite and genuine. I am extremely happy with my service today I cant praise the advisor enough... Ver mais
A empresa respondeu
I visited the Vodafone store today, 19 September 2026, to get my new iPhone 18 Pro Max in Burgundy. I was assisted by Matthew, a Retail Adviser, who was extremely helpful throughout my visit.... Ver mais
A empresa respondeu
Was served by Chloe who is a credit to Vodaphone Chloe is polite knowledgable patient and paid attention to what we requested and came up with a solution that suited our needs
A empresa respondeu
I was treated with the utmost respect and kindness by Anas and his colleagues in the shop. Excellent customer service and professionalism. All aspects of the new phone contract etc were explained clea... Ver mais
A empresa respondeu
Escrito pela empresa
Unit 82 , Cleveland Centre, TS1 2JZ, Middlesbrough, Reino Unido
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Had an amazing experince with sidra and katie today. They helped me get a good deal for a new sim. Will be a returning customer

Resposta da Vodafone UK - Middlesbrough
Sidra really helped me، she took her time to help me with my billing issue and my account

Resposta da Vodafone UK - Middlesbrough

Resposta da Vodafone UK - Middlesbrough
Ewan and sidra sorted my contract so great and lovely and assisted me with all my needs!

Resposta da Vodafone UK - Middlesbrough
Had a great shopping experience with Ewan, very polite, very knowledgeable and patience , nothing was too much bother lovely young man

Resposta da Vodafone UK - Middlesbrough
Great doing business with Katie today. Helped us find an amazing and cheap deal. Will definitely return to see her.

Resposta da Vodafone UK - Middlesbrough
Katie really was helpful took her time to help me and my wife out.. well done lovely girl

Resposta da Vodafone UK - Middlesbrough
Chloe is the best girl I've met in a long time. Nothing was too much trouble for her, she went above and beyond to build me a package that suited my needs and get me an accessible phone. She also helped my wife and son get an amazing deal. She deserves every penny of a pay rise, thank you so much Chloe! We will be coming back to see you!

Resposta da Vodafone UK - Middlesbrough
Sidra helped us sort both of our mobile phones out. All of our data and the package went smoothly.

Resposta da Vodafone UK - Middlesbrough
Me and my partner have avoided coming into have our phones sorted in years, our kids finally pushed us to upgrade our mobile phones.
We were met with a delightful girl sidra, who thoroughly took her time to break everything down and ensure we have the best set up of our account.
Sidra also set up both our phones and transferred everything, over to our new phones straight away.
This visit had gone, incredibly seamless.
Thank you Sidra

Resposta da Vodafone UK - Middlesbrough
very Happy With My New contract Sidra Ewan Thankyou

Resposta da Vodafone UK - Middlesbrough
Sidra really took her time to check my contract and reduce my bill. She listened to my issues and solved them for me.
Brilliant young lady

Resposta da Vodafone UK - Middlesbrough
Really haopy sorting mine and my partners phones today. Sidra took the time to go over everything

Resposta da Vodafone UK - Middlesbrough
Called into Vodafone this morning even tho I'm with 02 and a young lady called Jenna help me reset my phone which I had struggled for days with, a credit to Vodafone for the customer service she provided a very helpful young lady

Resposta da Vodafone UK - Middlesbrough
Sidra has made me feel welcomed coming in and doing my upgrade. I was always scared as I'm not technical with phones..
She took time to help me set everything up.
Class las

Resposta da Vodafone UK - Middlesbrough
Me and my daughter when into Vodafone to fix a problem with my daughters phone end up coming out with a smile on our faces!
We were served by a lovely woman called Sidra she was extremely helpful and explain everything in great details. That was very easy. Easy to understand. And the humour was just hilarious. We had a good laugh. I end up saving money on my monthly bill also!
Sidra had never worked in the Redcar store before and is fairly new to Vodafone she’s not long finished her training but you would never know it super professional extremely knowledgeable considering she’s only worked at Vodafone for 3 months

Resposta da Vodafone UK - Middlesbrough
Really understanding staff even though i know I have communication difficulties. Sidra was attentive to my needs, to solved my issue

Resposta da Vodafone UK - Middlesbrough
sidra and katie really helped me today happy

Resposta da Vodafone UK - Middlesbrough
Really happy with sidra and katie today for dropping our bills and getting us cash back. Well deserved 5 star 🌟🌟🌟🌟🌟

Resposta da Vodafone UK - Middlesbrough
Amazing experince from katie and sidra. They deserve a pay rise. Very good service and will return in the future

Resposta da Vodafone UK - Middlesbrough
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