Jen and Connor helped my mum today, with her haveing a bad experience in another phone shop, Connor helped my mum feel validated of her experience, we were both so stressed. And both Je... Ver mais
A empresa respondeu
U12 Sanderson Arcade, NE61 1NS Morpeth, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Jen and Connor helped my mum today, with her haveing a bad experience in another phone shop, Connor helped my mum feel validated of her experience, we were both so stressed. And both Je... Ver mais
A empresa respondeu
Special shout out to Connor at the Morpeth store. Amazing customer service he is a credit to the company, I had to return the next day with ID ( my own fault) and new deal was fully set up and complet... Ver mais
A empresa respondeu
Conor Hartley was exceptionally helpful and efficient. He fixed malware issue with our phone and also convinced us to take out a new tablet and SIM purchase and contract. Very impressive indeed.
A empresa respondeu
Very helpful
A empresa respondeu
Escrito pela empresa
U12 Sanderson Arcade, NE61 1NS, Morpeth, Reino Unido
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Corey was an amazing help with a problem I had with my new SIM card. All sorted very quickly and efficiently. I’m so grateful. Thank you Corey.

Resposta da Vodafone UK - Morpeth

Resposta da Vodafone UK - Morpeth
Conor Hartley was exceptionally helpful and efficient. He fixed malware issue with our phone and also convinced us to take out a new tablet and SIM purchase and contract. Very impressive indeed.

Resposta da Vodafone UK - Morpeth
Special shout out to Connor at the Morpeth store. Amazing customer service he is a credit to the company, I had to return the next day with ID ( my own fault) and new deal was fully set up and completed all within 10 minutes.

Resposta da Vodafone UK - Morpeth
Jen and Connor helped my mum today, with her haveing a bad experience in another phone shop,
Connor helped my mum feel validated of her experience, we were both so stressed.
And both Jen and Connor had compasion and made us feel heard.
They took the time to hear us out on the problem and both offered my mum some solutions.
My mum was very upset and crying 😢 and Jen really helped to calm my mum down she is in her 70s and was conned at another phone shop which was EE and they helped with advice to navigate.
And also managed to help with some technical issues.

Resposta da Vodafone UK - Morpeth
Jason helped me transfer all data across and explained my new phone very clearly would recommend going to Vodafone phone Morpeth again

Resposta da Vodafone UK - Morpeth
Jason was Very good and helpful , saved me money

Resposta da Vodafone UK - Morpeth
Jason was very helpful. He saved me money and helped sort out my mother’s phone too.
Thanks Jason

Resposta da Vodafone UK - Morpeth
Allirra was really good and helpful

Resposta da Vodafone UK - Morpeth
Jason did me a really good deal today in the Morpeth shop. He sorted out a new 17e iPhone for me and the delivery to my house as they didn't have any in the store. All sorted very easily. Thanks Jason😊

Resposta da Vodafone UK - Morpeth
Jason helped me to save money. He was great!!.

Resposta da Vodafone UK - Morpeth
Very helpful,reduced my payments for more data, what's not to like

Resposta da Vodafone UK - Morpeth
Went into morpeth store and Jason did an almost impossible job, one which had me in a dizzy, but he was amazing and got us sorted straight away, would definitely recommend

Resposta da Vodafone UK - Morpeth
When I upgraded my phone, Alexia was very helpful throughout the whole process. She is a credit to the company.
I had to return to the shop to resolve an issue not of my making. Connor actively listened & stated he would explore the issue. He has subsequently sent evidence suggesting the issue has been resolved. First class customer service again. Would highly recommend this shop.

Resposta da Vodafone UK - Morpeth
Staff in the Morpeth branch were super helpful!

Resposta da Vodafone UK - Morpeth
Thank-you to Allirra for excellent customer support. Clarifying some charges in my mobile bill and finding a better value home broadband deal.

Resposta da Vodafone UK - Morpeth
Alexia was extremely helpful and patient with us. She answered all of our questions thoroughly and made the process of buying a new phone pretty painless.

Resposta da Vodafone UK - Morpeth
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