Jen and Connor helped my mum today, with her haveing a bad experience in another phone shop, Connor helped my mum feel validated of her experience, we were both so stressed. And both Je... Ver mais
A empresa respondeu
Localização
Alterar localizaçãoU12 Sanderson Arcade, NE61 1NS Morpeth, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Special shout out to Connor at the Morpeth store. Amazing customer service he is a credit to the company, I had to return the next day with ID ( my own fault) and new deal was fully set up and complet... Ver mais
A empresa respondeu
Conor Hartley was exceptionally helpful and efficient. He fixed malware issue with our phone and also convinced us to take out a new tablet and SIM purchase and contract. Very impressive indeed.
A empresa respondeu
Very helpful
A empresa respondeu
Informações sobre a empresa
- Operadora de redes móveis
- Empresa de telecomunicação
- Loja de telemóveis
- Operador de Internet
- Serviço de hospedagem web
Sobre Vodafone UK - Morpeth
Escrito pela empresa
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Informações de contacto
U12 Sanderson Arcade, NE61 1NS, Morpeth, Reino Unido
4,9
Excelente
140 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Fantastic service today at vodaphone in…
Fantastic service today at vodaphone in Morpeth. Thank you Rory and Connor for your patience and expertise we are very grateful thank you
2 de setembro de 2024
Opinião espontânea
Resposta da Vodafone UK - Morpeth
Hi Helga. Thank you for your review for both Rory and Connor. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Friendly and efficient service
I went in store to query some tariffs and prices and I was served by Rory. He was knowledgeable and very efficient and friendly in his service. I would definitely return to the Morpeth store.
24 de agosto de 2024
Opinião espontânea
Resposta da Vodafone UK - Morpeth
Hi Alice,
Thanks for taking the time to write such a great review! If you ever need more help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Resposta da Vodafone UK - Morpeth
Hello,
This is lovely to hear! Thanks for the review.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
I went into the store about a billing…
I went into the store about a billing query and the manager Rory was very patient and helpful with dealing with my issue and questions
9 de agosto de 2024
Opinião espontânea
Resposta da Vodafone UK - Morpeth
Hi Thomas,
Thank you for reviewing and sharing your feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Best Phone Service in Morpeth
Excellent professional service , prompt and informative. I would have no hesitation in recommending the Morpeth branch for phone business.
7 de agosto de 2024
Opinião espontânea
Resposta da Vodafone UK - Morpeth
Hey Ian,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Updating my contac
Rory was really clear and I understood all my options to get the best deal
5 de agosto de 2024
Opinião espontânea
Resposta da Vodafone UK - Morpeth
Hello Claire,
It's great to hear about your positive experience. We appreciate you taking the time to review and share your feedback with us.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Outstanding service
Outstanding service by Jas in Morpeth shop. Jas showed me a selection of phones which suited my needs and budget. Jas explained how the phone worked which was very helpful. Jas is what good customer service should be. She is an asset to Vodafone.
Thank you Jas
26 de junho de 2024
Opinião espontânea
Resposta da Vodafone UK - Morpeth
Hi Amanda!
Thank you for your review, I'm glad Jas was able to assist you. If you ever need anything in the future, please feel free to reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone.
Thanks again, Vodafone Social Media Team
Amazing service as always…
Amazing service as always in Vodafone Morpeth! Thanks to Jas for your help, you’ve saved me money and explained everything so clearly!!
29 de junho de 2024
Opinião espontânea
Resposta da Vodafone UK - Morpeth
Hi Francesca,
Thanks for sharing this feedback with us! We're so happy you had a great experience.
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Visited Vodafone in Morpeth recently
Visited Vodafone in Morpeth recently, what can I say excellent staff, excellent service. Connor was outstanding with customer service. Went over and above. Would highly recommend anyone to visit this outlet. I definitely won’t go anywhere else now. Hoping Connor will always be there, he is a star. A huge asset to the Vodafone team.
29 de junho de 2024
Opinião espontânea
Resposta da Vodafone UK - Morpeth
Hey Catherine,
We're so happy you had such a positive experience! Thanks for sharing this review with us.
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
I went into the shop and spoke a you…
I went into the shop and spoke a you lad called Connor who was very patient and friendlyou in sorting out my sim card
28 de junho de 2024
Opinião espontânea
Resposta da Vodafone UK - Morpeth
Hi Alice, I'm glad Connor patient and helped with your SIM issue. I hope everything's sorted for you now 😊
Thanks, The Vodafone Social Media Team
Thank you so much Jas
Thank you so much Jas. Who is now known as Jan to us!!! Also thanks to Ryan for your help.
Jas you were so kind, patient and helpful solving all of the problems that my elderly friend was having with his phone. You are an asset to Voadfone. FYI Vodafone people this person IS what GREAT customer service looks like. Give them a raise. :)
7 de junho de 2024
Opinião espontânea
Resposta da Vodafone UK - Morpeth
Hi Sandi,
Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Megan from Morpeth
We visited the Morpeth Vodafone store today, because we were having problems with our phones. Megan met us in store and sorted our phones out really quickly.
She was very knowledgeable and explained what the problem was. Megan was able to provide us with info about something else that we were interested in.
We left the store completely happy with the assistance we had received. Thank you Megan
23 de maio de 2024
Opinião espontânea
Resposta da Vodafone UK - Morpeth
Hi Carol,
Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Kind and Caring Staff
I just wanted to to give a big shoutout and thank you to all the staff in the Morpeth Vodaphone shop on Saturday 4th May 2024. My Mum felt unwell and dizzy and let her have a sit down to recover. However she went from feeling unwell to passing out for some unexplained reason.
The staff were absolutely brilliant, kind and caring. They did their first aid thing and phoned an ambulance immediately whilst being there for my mum all the way. Another thank you to the kind kind arcade gentleman who was also extremely kind and perhaps the vodaphone staff can pass this on for me.
Thank you so much
4 de maio de 2024
Opinião espontânea
Resposta da Vodafone UK - Morpeth
Hi Tim,
Thank you so much for taking the time to share this lovely review. We're delighted to hear that the staff were on hand to support in a professional manor. We hope your mum is recovering well.
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Great service, phone fixed in a jiffy.
Visited Morpeth Store today to see if I could get help with a problem on my phone, I am on the Vodafone network. Although the problem was not due to network issues Megan in the branch was incredibly helpful and restored my phone to full function quickly and professionally. She was great, nothing was too much trouble for her. I will certainly return when my phone needs upgrading. Thank you very much Megan. The old couple.
23 de abril de 2024
Opinião espontânea
Resposta da Vodafone UK - Morpeth
Hi Mr Evans,
It's great to hear about your recent experience, and feedback. Thank you for reviewing.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Connor was terrific at fixing my phone
Connor was terrific at fixing my phone, was able provide a new SIM contract and talk me through broadband options. Excellent service, friendly, quick and efficient.
22 de abril de 2024
Opinião espontânea
Resposta da Vodafone UK - Morpeth
Hi Stephen. Thank you for your review for Connor. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
jaz went beyond great customer service…
jaz went beyond great customer service and was so kind to us we will be back to sort other devices. Thank you.
18 de abril de 2024
Opinião espontânea
Resposta da Vodafone UK - Morpeth
Hi Lesley,
Thanks for sharing your fabulous feedback for Jaz. If you need any help in the future, please message us via:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Great experience today with Jaz
Great experience today with Jaz. The phone would not go back to factory settings and she patiently worked her way through until she sorted. Thanks for all your help
12 de abril de 2024
Opinião espontânea
Resposta da Vodafone UK - Morpeth
Hey James,
Thanks for this great review regarding your experience with Jaz. We're so happy you had such a fantastic experience and got your issue sorted.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Friendly efficient service from jas
6 de abril de 2024
Opinião espontânea
Resposta da Vodafone UK - Morpeth
Hi Ian,
Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Jas was really friendly and helped me…
Jas was really friendly and helped me with everything I needed
4 de abril de 2024
Opinião espontânea
Resposta da Vodafone UK - Morpeth
Thanks for your fab feedback for Jas, it's great to see they were so helpful.
All the best, The Vodafone Social Media Team
Spoke to a young lady named Alexia who…
Spoke to a young lady named Alexia who was very polite and friendly
25 de março de 2024
Opinião espontânea
Resposta da Vodafone UK - Morpeth
Hi Alison,
This is a great review for Alexia. Thanks for taking your time to share. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
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