Very good experience getting my son his first contract mobile. Both Connor and Scott were extremely patient and informative. Excellent service through out. Nice to see happy staff.
A empresa respondeu
4 Green Street, SA11 1DR Neath, GB
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Very good experience getting my son his first contract mobile. Both Connor and Scott were extremely patient and informative. Excellent service through out. Nice to see happy staff.
A empresa respondeu
Called into Neath Vodafone today for advise on how to stop my daughter browsing 18+ contect on her mobile (I'm not a very technical person). such amazing.. helpful and friendly staff nothing is to mu... Ver mais
A empresa respondeu
My reason for going into the shop was because my Broadband Contract was about to expire. I only had to wait a few minutes to be seen and the young man who helped me was very helpful, friendly, eff... Ver mais
A empresa respondeu
Karl and Ralph from your Neath store provided excellent service last Thursday 12 sept. They gave us invaluable help to resolve quite a complex problem. Nothing was too much trouble and they had endle... Ver mais
A empresa respondeu
Escrito pela empresa
4 Green Street, SA11 1DR, Neath, Reino Unido
Sem histórico recente de solicitação de opiniões
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Advisors Jordan and Aaron were very helpful

Resposta da Vodafone UK - Neath Green Street
Staff are always very helpful and knowledgeable. Have always received good customer service.

Resposta da Vodafone UK - Neath Green Street
Excellent service from the Neath shop manager Aaron and his assistant Jordan. Very knowledgeable, friendly, polite and professional. 10 out of 10.

Resposta da Vodafone UK - Neath Green Street
Aaron and Jordan were very helpful, very friendly and very efficient. My husband and I were upgrading our phones, so it is quite a long process, but both Jordan and Aaron worked really hard to ensure nobody was left waiting. I really cannot fault their service today. I feel that for a town centre shop, there should have been another member of staff, so each of these guys were working at 1.5 FTE! Aaron's technical knowledge especially, was outstanding. My only concern was that the guys were outstanding, but their technical equipment just did not support them. From a system where any address has a property name, not a number, forces them to call up to get the ID and credit check to go through, to screens taking forever to load, to a card reader that reads intermittently. Vodafone, get this sorted and support your staff!

Resposta da Vodafone UK - Neath Green Street
Went to the Neath store to upgrade my phone and the advisor Jordan was extremely helpful and explained all of my options in detail. Fantastic experience

Resposta da Vodafone UK - Neath Green Street
Fantastic store, Aaron was very helpful and processed the sale quickly

Resposta da Vodafone UK - Neath Green Street
Aaron was extremely helpful, one of the main reasons why I really insist staying with Vodafone because of they 5 star help

Resposta da Vodafone UK - Neath Green Street
Visited the store to upgrade my phone, advisors were very helpful and made the process really easy. Jordan was especially great at talking me through my options and answering every little question I had. Thanks guys!

Resposta da Vodafone UK - Neath Green Street
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