Vodafone UK - Neath Green Street Opiniões 

151
•
TrustScore: 5 em 5

4,9

4 Green Street, SA11 1DR Neath, GB

•

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Very good experience getting my son his first contract mobile. Both Connor and Scott were extremely patient and informative. Excellent service through out. Nice to see happy staff.

A empresa respondeu

Classificada 5 em 5 estrelas

Called into Neath Vodafone today for advise on how to stop my daughter browsing 18+ contect on her mobile (I'm not a very technical person). such amazing.. helpful and friendly staff nothing is to mu... Ver mais

A empresa respondeu

Classificada 4 em 5 estrelas

My reason for going into the shop was because my Broadband Contract was about to expire. I only had to wait a few minutes to be seen and the young man who helped me was very helpful, friendly, eff... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Karl and Ralph from your Neath store provided excellent service last Thursday 12 sept. They gave us invaluable help to resolve quite a complex problem. Nothing was too much trouble and they had endle... Ver mais

A empresa respondeu


Informações sobre a empresa


Informações de contacto

  • 4 Green Street, SA11 1DR, Neath, Reino Unido

4,9

Excelente

TrustScore: 5 em 5

151 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,9

Todas as opiniões

(151)

39 632 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Advisors Jordan and Aaron were very…

Advisors Jordan and Aaron were very helpful

5 de maio de 2023
Opinião espontânea
logótipo da Vodafone UK - Neath Green Street

Resposta da Vodafone UK - Neath Green Street

Hey Anon,

Thanks for the lovely review and fantastic support for Jordan and Aaron.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Helpful staff and good customer service re always very helpful and…

Staff are always very helpful and knowledgeable. Have always received good customer service.

19 de abril de 2023
Opinião espontânea
logótipo da Vodafone UK - Neath Green Street

Resposta da Vodafone UK - Neath Green Street

Hi Susan,

It's lovely to read this review and that you're always happy with the service in store.

Thanks for taking your time to share this experience.

If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - Twitter DM: vodafone.uk/3nfdPyY or through Instagram using Vodafone UK

Thanks again,
Vodafone Social Media team

Classificada 5 em 5 estrelas

Excellent.

Excellent service from the Neath shop manager Aaron and his assistant Jordan. Very knowledgeable, friendly, polite and professional. 10 out of 10.

10 de abril de 2023
Opinião espontânea
logótipo da Vodafone UK - Neath Green Street

Resposta da Vodafone UK - Neath Green Street

Hi Ian, Thank you for your review. Please let us know the name of the store you visited when you spoke to Aaron and Jordan and we'd be happy to feed this back to them directly.
Thanks,
The Vodafone Social Media Team

Classificada 5 em 5 estrelas

Aaron and Jordan are heros!

Aaron and Jordan were very helpful, very friendly and very efficient. My husband and I were upgrading our phones, so it is quite a long process, but both Jordan and Aaron worked really hard to ensure nobody was left waiting. I really cannot fault their service today. I feel that for a town centre shop, there should have been another member of staff, so each of these guys were working at 1.5 FTE! Aaron's technical knowledge especially, was outstanding. My only concern was that the guys were outstanding, but their technical equipment just did not support them. From a system where any address has a property name, not a number, forces them to call up to get the ID and credit check to go through, to screens taking forever to load, to a card reader that reads intermittently. Vodafone, get this sorted and support your staff!

7 de abril de 2023
Opinião espontânea
logótipo da Vodafone UK - Neath Green Street

Resposta da Vodafone UK - Neath Green Street

Hi there,

Thanks for your amazing feedback for Aaron and Jordan, it's very much appreciated. We are always looking for ways to improve our systems and service, so your feedback will be taken on board. If you need help with anything else, please reach out to the Social Media team through Facebook at vodafone.uk/3lCYUxW or via Twitter at vodafone.uk/3LXh2xl.

Thanks, Vodafone Social Media Team.

Classificada 5 em 5 estrelas

Went to the store to upgrade my phone…

Went to the Neath store to upgrade my phone and the advisor Jordan was extremely helpful and explained all of my options in detail. Fantastic experience

7 de abril de 2023
Opinião espontânea
logótipo da Vodafone UK - Neath Green Street

Resposta da Vodafone UK - Neath Green Street

Hi Jacob,

Thank you for your support and feedback. Please edit your review to let us know which store you recently visited so we're able to feed this back to Jordan directly.

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Fantastic store

Fantastic store, Aaron was very helpful and processed the sale quickly

6 de abril de 2023
Opinião espontânea
logótipo da Vodafone UK - Neath Green Street

Resposta da Vodafone UK - Neath Green Street

Hey Stephen,

Thank you for your review. It's always great to hear positive feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Aaron was extremely helpful

Aaron was extremely helpful, one of the main reasons why I really insist staying with Vodafone because of they 5 star help

5 de abril de 2023
Opinião espontânea
logótipo da Vodafone UK - Neath Green Street

Resposta da Vodafone UK - Neath Green Street

Hi Scott,

It's always nice to read such lovely feedback. If you spoke to Aaron in one of our stores, please let us know the name of the store and we'd be happy to feed this back to them directly.

Thank you,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Great Customer Service!

Visited the store to upgrade my phone, advisors were very helpful and made the process really easy. Jordan was especially great at talking me through my options and answering every little question I had. Thanks guys!

29 de março de 2023
Opinião espontânea
logótipo da Vodafone UK - Neath Green Street

Resposta da Vodafone UK - Neath Green Street

Hi Katie,

Thank you for your support and feedback. Which store did you recently visit so we're able to feed this back to Jordan directly?

Thanks again,
Vodafone Social Media Team

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais