Leah has just spent an hour a half unpicking the complexity of going abroad and having a strange email. So patient, so kind and at no point frustrated by my complete ignorance! Thank you Leah, she n... Ver mais
A empresa respondeu
Localização
Alterar localização33 Middlegate, NG24 1EG Newark, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Leah listened to what I wanted, she explained everything with no technical jargon and was polite and respectful. Didn’t try and sell me things I didn’t need. Thank you, your boss must be very proud of... Ver mais
A empresa respondeu
Tyler and Leah were absolutely incredible when I came in looking my for a new phone after mine suddenly broke from water damage. They helped me get set up very quickly and were the friendliest and mos... Ver mais
A empresa respondeu
It was such a relief to be greeted by a smiling face. Nothing was too much trouble, l felt at ease explaining my issues and the solutions were explained and put into place. Wonderful.
A empresa respondeu
Informações sobre a empresa
- Operadora de redes móveis
- também em
- Empresa de telecomunicação
- Loja de telemóveis
- Operador de Internet
- Serviço de hospedagem web
Sobre Vodafone UK - Newark
Escrito pela empresa
Informações de contacto
33 Middlegate, NG24 1EG, Newark, Reino Unido
4,9
Excelente
252 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Phone Upgrade with Leah
Leah helped me upgrade my phone today, she was super lovely and helpful- and was very patient with all my questions, answered all of them in a very kind manner & even managed to upgrade my broadband to fibre for cheaper than I'm already paying! Despite the very slow Vodafone systems, it's been a pleasant experience- thank you!! :)
3 de setembro de 2024
Opinião espontânea
Resposta da Vodafone UK - Newark
Hi Helen. Thank you for your review for Leah. It's always lovely to read such fabulous feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Very helpful provided what was required…
Very helpful provided what was required without upsetting.
3 de setembro de 2024
Opinião espontânea
Resposta da Vodafone UK - Newark
Hi Nigel. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Jake was very helpful and he explained…
Jake was very helpful and he explained everything to me in great detail. He's a credit to your company. Regards Vinny.
3 de setembro de 2024
Opinião espontânea
Resposta da Vodafone UK - Newark
Hi Vincenzo. Thank you for your review for Jake. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Leah from the Newark branch very…
Leah from the Newark branch very helpful, patient and went through all the plan in details, left the store feeling happy, Ian
2 de setembro de 2024
Opinião espontânea
Resposta da Vodafone UK - Newark
H Ian.
Thank you so much for taking the time to leave us a 5 star review! We're glad you had such a positive experience with us Leah's service provided in the Newark's branch.
If you do ever need anything in the future, please reach out to us by following the below links:
Facebook - http://vodafone.uk/3lCYUxW or X - http://vodafone.uk/3LXh2xl.
Thanks,
The Vodafone Social Media Team
Great advice
Great advice. Understood issue and sorted it speedily and explained all available options and what was happening at all points
1 de setembro de 2024
Opinião espontânea
Resposta da Vodafone UK - Newark
It’s great to hear you’ve had a positive experience. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Super helpful Newark store
Popped into the Newark store as I experienced a problem receiving phone calls from time to time . This young gentleman was very welcome, understanding and helpful. In no time he sorted my problem out for me . Everytime I pop it I receiving a warm friendly welcome, not pushy at all , highly recommend
31 de agosto de 2024
Opinião espontânea
Resposta da Vodafone UK - Newark
Thank you for your support and review. It's always lovely to read such nice feedback.
Thanks again,
Vodafone Social Media Team
Superb experience
Superb service, set up and help from Leah. Loads of patience, technical know how and problem solving.
13 de agosto de 2024
Opinião espontânea
Resposta da Vodafone UK - Newark
Hi Lee,
Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.
Thanks again, Vodafone Social Media Team
Isobel was so professional handle the…
Isobel was so professional handle the job with amazing skills I couldn't be more happier thanks to your top employer.
8 de agosto de 2024
Opinião espontânea
Resposta da Vodafone UK - Newark
Hi Jonathan,
We appreciate your feedback and kind words about Isobel. If you ever need further help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
The colleagues at the Newark branch…
The colleagues at the Newark branch were amazing. Friendly, knowledgeable and helpful. I was served by Izzy and Leah when I went to collect my new phone and they helped me get everything sorted.
20 de julho de 2024
Opinião espontânea
Resposta da Vodafone UK - Newark
I’m glad you had a positive experience thank you for sharing it with us. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Excellent service
Excellent service at Newark today. Izzy was courteous and knowledgeable and gave honest helpful advice to assist me with my decision.
20 de julho de 2024
Opinião espontânea
Resposta da Vodafone UK - Newark
Thank you for your review. It's always great to hear positive feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Excellent Service
The member of staff, Izzy, who dealt with me was friendly, informative and very helpful.
As an older customer I had confidence in what she told me and didn't find it difficult to understand what she said.
I will be happy to use Vodafone UK- Newark in the future. Thanks
19 de julho de 2024
Opinião espontânea
Resposta da Vodafone UK - Newark
Hi Mary. Thank you for your review for Izzy. It's always lovely to read great feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Vodaphone Newark Branch the best
We have been with Vodaphone for many years and used the Newark branch over the years.
We always purely coincidentally have Leah who helps us. She helped us today, about 18 months ago and also again a year before
She remembers us which is so nice, definitely recommend and ask for Leah
19 de julho de 2024
Opinião espontânea
Resposta da Vodafone UK - Newark
Hi Sandeep. Thank you for your review. It's always lovely to read such great feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Izzy in the Newark store has been so…
Izzy in the Newark store has been so helpful sorting out my broadband, she certainly went above and beyond to sort out - and all done with a smile 😃
16 de julho de 2024
Opinião espontânea
Resposta da Vodafone UK - Newark
Hi Liz,
Thanks for this 5 star feedback!
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Isabel was very friendly
Isabel was very friendly. Took her time to make sure my issue was fully resolved. Whilst giving me the best deal she could for a new phone.
9 de julho de 2024
Opinião espontânea
Resposta da Vodafone UK - Newark
Hi Sarah, It's great to see Isabel was able to find you a great deal! I hope you're loving your new phone 😊
Thanks for your feedback, The Vodafone Social Media team
Leah in Vodafone store Newark
Leah in Vodafone store Newark was more than helpful with our new purchase of the iPhone 15 pro. She answered all questions was social-able and made the entire process smooth and easy would highly recommend!
9 de julho de 2024
Opinião espontânea
Resposta da Vodafone UK - Newark
Hi James,
It's great to hear about the positive experience which you received in store from Leah, and we appreciate you taking the time to leave a review.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Izzy made the process of migrating to a…
Izzy made the process of migrating to a cheaper contract super easy and was extremely friendly and helpful. Delighted with my savings!
29 de junho de 2024
Opinião espontânea
Resposta da Vodafone UK - Newark
Hi Paul. Thank you for your review for Izzy. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Newark store
Went to the Newark store to sort out an issue with my iPad and enquire about a new iphone. Matt, as always, gave first class service, sorted out the issues and signed me up with a great deal on a new iphone. Can’t recommend the Newark branch of Vodafone and Matt enough, truly five stars.
28 de junho de 2024
Opinião espontânea
Resposta da Vodafone UK - Newark
Hi Rowie, It's really great to see Matt was able to sort out the issues with your iPad find you a great deal too! I hope you're loving your new phone 😊
Thanks for your feedback, The Vodafone Social Media Team
Staff in store are always great
26 de junho de 2024
Opinião espontânea
Resposta da Vodafone UK - Newark
Hi, Matthew,
Thank you for taking the time to review and share your positive feedback on our store!
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks, Vodafone Social Media Team
Matthew super helpful patient much…
Matthew super helpful patient much prefer face to face discussion
21 de junho de 2024
Opinião espontânea
Resposta da Vodafone UK - Newark
Hi Juliet,
Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Cant thank jake and matthew were…
Cant thank jake and matthew were amazing and very welcoming, helped me choose the perfect phone just right for me! Cheers again guys
21 de junho de 2024
Opinião espontânea
Resposta da Vodafone UK - Newark
Hi Aaron,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
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