Leah has just spent an hour a half unpicking the complexity of going abroad and having a strange email. So patient, so kind and at no point frustrated by my complete ignorance! Thank you Leah, she n... Ver mais
A empresa respondeu
Localização
Alterar localização33 Middlegate, NG24 1EG Newark, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Leah listened to what I wanted, she explained everything with no technical jargon and was polite and respectful. Didn’t try and sell me things I didn’t need. Thank you, your boss must be very proud of... Ver mais
A empresa respondeu
Tyler and Leah were absolutely incredible when I came in looking my for a new phone after mine suddenly broke from water damage. They helped me get set up very quickly and were the friendliest and mos... Ver mais
A empresa respondeu
It was such a relief to be greeted by a smiling face. Nothing was too much trouble, l felt at ease explaining my issues and the solutions were explained and put into place. Wonderful.
A empresa respondeu
Informações sobre a empresa
- Operadora de redes móveis
- também em
- Empresa de telecomunicação
- Loja de telemóveis
- Operador de Internet
- Serviço de hospedagem web
Sobre Vodafone UK - Newark
Escrito pela empresa
Informações de contacto
33 Middlegate, NG24 1EG, Newark, Reino Unido
4,9
Excelente
252 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Absolutely amazing service from Taj
Absolutely amazing service from Taj. We couldn’t have asked for more. So helpful and nothing was too much trouble!
23 de novembro de 2024
Opinião espontânea
Resposta da Vodafone UK - Newark
Thank you for your great review. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thank you,
Vodafone Social Media Team
Izzy and Taj were fab!
21 de novembro de 2024
Opinião espontânea
Resposta da Vodafone UK - Newark
Hi Sarah,
Thank you for taking the time to review and share this feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Taj was very helpful with my new…
Taj was very helpful with my new upgrade I got exactly what I needed.
12 de novembro de 2024
Opinião espontânea
Resposta da Vodafone UK - Newark
Hi Martin,
We’re glad to hear you found the best deal for you when visiting Taj in our the store. Thanks for your review. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Great service
Great service
Very clear to understand the process
Only went in to see about offers and ended up ordering a new phone
Matt and AJ
7 de novembro de 2024
Opinião espontânea
Resposta da Vodafone UK - Newark
Hey Esme,
Thanks for letting us know what an amazing job Matt and AJ did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Very helpful staff
Very helpful staff, explained the implications of each decision clearly and concisely
26 de outubro de 2024
Opinião espontânea
Resposta da Vodafone UK - Newark
Thanks for reaching out about the awesome service you received from our team today.
All the best, The Vodafone Social Media Team
Positive
Everything to do with iPhone's and an upgrade was positive and discussed.
25 de outubro de 2024
Opinião espontânea
Resposta da Vodafone UK - Newark
Thanks for your feedback Marie. It's great to see our team explained everything for you 😊
All the best, The Vodafone Social Media Team
Izzy and Leah are great girls
Izzy and Leah are great girls, fabulous sales skills and super friendly.
12 de outubro de 2024
Opinião espontânea
Resposta da Vodafone UK - Newark
Hey Emma,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Newark Vodafone
The two ladies who served my wife and I today, izzy and leah are an absolute credit to Vodafone and went above and beyond to help us reach a great deal that suited us. Will highly recommend anyone looking for a new phone to come and see these girls and visit this shop. Amazing service.
12 de outubro de 2024
Opinião espontânea
Resposta da Vodafone UK - Newark
Hey Daniel,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Good experience switching to Vodafone
Leah was very pleasant to deal with and very helpful. She explained all the options and I settled on a good deal.
10 de outubro de 2024
Opinião espontânea
Resposta da Vodafone UK - Newark
Hi. Thank you for your review for Leah. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
It all comes down to the salesman
Could not have had a better experience than the one provided by Dennis yesterday in Newark. Helpful patient warm efficient. Dennis took a potentially nightmare scenario- trying to replace lost handset and negotiate new contract for my recently bereaved elderly mother - into a smooth straightforward transaction. He is also the first person to make my Apple loving husband just consider an alternative… amazing salesman and delightful person
29 de setembro de 2024
Opinião espontânea
Resposta da Vodafone UK - Newark
Hello, Catherine,
It's great to hear that you received a 5 star service from Dennis! Thanks for taking the time to provide feedback on this.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Data connection problem
I am having a problem with interconnection via mobile data with my new Samsung phone.
Matthew tried for over 90mins to solve the problem
He was unsuccessful in the end but this was because the person he was webchatting too refused to carry out the disconnect and reconnect procedure and hung up the Web chat on him.
The patience and service in the store was fantastic his failure was not his fault he did all he could to solve the problem. Matthew was let down by others.
He was treated badly by another Vodafone employee on the other end of the line.
20 de setembro de 2024
Opinião espontânea
Resposta da Vodafone UK - Newark
Hi Tim, thank you for your feedback and review and I'm sorry o hear you have had to witness this experience, this is not what we ant our agents to and customers to go through at all.
If you are still facing some issues with the service, please drop us a message by following the below links:
Facebook - http://vodafone.uk/3lCYUxW or X - http://vodafone.uk/3LXh2xl.
Thanks,
The Vodafone Social Media Team
Newark Vodafone staff are excellent
The staff at VODAFONE Newark could not have been more helpful - and that is why I have all my devices and broadband with them. Wonderful service always.
21 de setembro de 2024
Opinião espontânea
Resposta da Vodafone UK - Newark
Hey Maria,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great service at Vodafone Newark…
Great service from Dennis on my upgrade,guide my all over the process, I'm so happy with the phone that I had to come back and purchase a new phone for my partner, and I had the pleasure to be serve by Izzy on the 2 time,that did match Dennis customer service skills
18 de setembro de 2024
Opinião espontânea
Resposta da Vodafone UK - Newark
Hi Carlos,
Thanks for your review and your lovely words for Dennis and Izzy! It's what we love to see 🙂 If you ever need more help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Excellent in store experience with Leah
Leah was very patient with us when deciding/changing/adding on extras! She made the process incredibly easy and simple to understand (I’d gone in store as was confused after reading online how to use my trade in balance to pay off my old phone contract) and Leah explained everything super clearly. All in all, great experience and everything was made super easy for us.
14 de setembro de 2024
Opinião espontânea
Resposta da Vodafone UK - Newark
Hey Beth,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Good service we have happy for the service
Great experience
Good service
13 de setembro de 2024
Opinião espontânea
Resposta da Vodafone UK - Newark
Thanks for the five star feedback, Jintogeorge! If you ever need more help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Izzy exceptional
Izzy exceptional. Very patient, explains everything clearly. Gave me time and continually smiled and was very honest.
10 de setembro de 2024
Opinião espontânea
Resposta da Vodafone UK - Newark
Hi. Thank you for your review for Izzy. It's always lovely to read such fantastic feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Dennis went above and beyond!
Had multiple issues with my phone and contracts. Days of trying to sort it out, Dennis at the Vodafone, really helped me sort this out. Spent hours with me trying to sort it out. Incredibly patient and helpful. Literally 5 star service. Thank you!
8 de setembro de 2024
Opinião espontânea
Resposta da Vodafone UK - Newark
Hi Kane,
Its great to hear your feedback, thank you for your review.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Newark upgrades
Leah was great. Explained everything clearly and gave me good options for my upgrades.
7 de setembro de 2024
Opinião espontânea
Resposta da Vodafone UK - Newark
Hey Ryan,
Thanks for letting us know what an amazing job Leah did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Dennis and the team are super stars
Dennis and the team are super stars. So helpful going above and beyond to help me. Can't recommend them enough :)
1 de agosto de 2024
Opinião espontânea
Resposta da Vodafone UK - Newark
Hey Matt
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Izzy
Izzy, who dealt with me regarding the Broadband moving house was very helpful and extremely patient. It took more than an hour due to very poor chat support which we've used with her to sort out my request. But she provided an excellent support and solve the problem for me. To summarize....5+ stars for Izzy, 3 Stars for Vodafone overall service as a company.
5 de setembro de 2024
Opinião espontânea
Resposta da Vodafone UK - Newark
Hi Nayden,
If you ever need more help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
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