Leah has just spent an hour a half unpicking the complexity of going abroad and having a strange email. So patient, so kind and at no point frustrated by my complete ignorance! Thank you Leah, she n... Ver mais
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Localização
Alterar localização33 Middlegate, NG24 1EG Newark, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Leah listened to what I wanted, she explained everything with no technical jargon and was polite and respectful. Didn’t try and sell me things I didn’t need. Thank you, your boss must be very proud of... Ver mais
A empresa respondeu
Tyler and Leah were absolutely incredible when I came in looking my for a new phone after mine suddenly broke from water damage. They helped me get set up very quickly and were the friendliest and mos... Ver mais
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It was such a relief to be greeted by a smiling face. Nothing was too much trouble, l felt at ease explaining my issues and the solutions were explained and put into place. Wonderful.
A empresa respondeu
Informações sobre a empresa
- Operadora de redes móveis
- também em
- Empresa de telecomunicação
- Loja de telemóveis
- Operador de Internet
- Serviço de hospedagem web
Sobre Vodafone UK - Newark
Escrito pela empresa
Informações de contacto
33 Middlegate, NG24 1EG, Newark, Reino Unido
4,9
Excelente
252 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
iPhone 16pro max
Izzy from Newark Nottingham branch was fantastic- a lovely smile to greet us, professional manor, very knowledgeable of the product and very helpful.
14 de abril de 2025
Opinião espontânea
Resposta da Vodafone UK - Newark
Hey Sally,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Isobel was very helpful
Isobel was very helpful, explained everything I asked about in a way I can understand and got me the right package.
Excellent service
15 de abril de 2025
Opinião espontânea
Resposta da Vodafone UK - Newark
Hey Lynda,
Thanks for the lovely review and fantastic support for Isobel.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Very good customer service by Taj…
Very good customer service by Taj credit to have in stall helped all three of us with upgrading thank you
13 de abril de 2025
Opinião espontânea
Resposta da Vodafone UK - Newark
Hey Georgia,
Thanks for the lovely review and fantastic support for Taj.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Leah and Izzy Nice to meet you!
Leah was the most helpful and cheerful member of staff.
With the help of Izzy nicetomeetypu I was guided through my options and in the end I settled on a new contract which was cheaper than my existing one and offered greater benefits. If only all customer service was a smooth and painless as being dealt with by Izzy and Leah. Thankyou for your help I will be recommending you to everyone on Facebook
12 de abril de 2025
Opinião espontânea
Resposta da Vodafone UK - Newark
Hey there,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Resposta da Vodafone UK - Newark
Hey Steve,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great customer service Newark on Trent
Great customer service as usual in the Newark on Trent store.
I was served by Leah who was very helpful and polite with sorting out my upgrade to a better broadband speed and she also looked at my mobile contract (without me asking) to say she thinks I could have a better deal.
Leah then showed me a few model phones that she thought I might like with similar dimensions to my current Sony phone, she was fine when I said I will think about it and research the phones and return when I have made a decision.
24 de março de 2025
Opinião espontânea
Resposta da Vodafone UK - Newark
Hi James,
Thanks for this great feedback for Leah. If you ever need any help with your Home Broadband, we've a dedicated tool here: https://vodafone.uk/2krM6Lw - this will help to run tests on your line and connect you to an agent if needed.
Thanks again,
Vodafone Social Media team
Hugely impressed with the help and…
Hugely impressed with the help and support i received from the young lady in store after being given the run around by the Vodafone systems.
I was also supported to contact the customer services where the operative finally sorted my issue which had been going on since Feb.
21 de março de 2025
Opinião espontânea
Resposta da Vodafone UK - Newark
Hello,
It's great to hear about the positive experience which you've had in store. Thanks for taking the time to write in a review about the service you received.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Huge thanks to Izzy
Huge thanks to Izzy, the Vodafone Newark adviser. She was very helpful, kind, friendly, patient, well-knowning the job she's doing ,and how to solve the customer's needs.
19 de março de 2025
Opinião espontânea
Resposta da Vodafone UK - Newark
Hi Tetyana,
These are lovely kind words of feedback for Izzy. Thanks for taking your time to support us. If you ever need anything, please send us a message through Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Izzy was ace.
Izzy was, as always, extremely helpful and just lovely. She really is an absolute joy and a real credit to Vodafone, thank you 😊
16 de março de 2025
Opinião espontânea
Resposta da Vodafone UK - Newark
Hi Stephen,
Thank you for your review.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Newark store - Leah
Leah was really helpful in changing my phone plan, upgrading my phone and making sure I had access to manage my son’s account too. I can highly recommend the Newark branch and especially Leah for her knowledge and friendly approach.
14 de março de 2025
Opinião espontânea
Resposta da Vodafone UK - Newark
Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Izzy was fantastic and very happy to…
Izzy was fantastic and very happy to help! Great customer service! Thank you
13 de março de 2025
Opinião espontânea
Resposta da Vodafone UK - Newark
Hi Tim
We're grateful for your fantastic feedback for Izzy! If you ever need help again, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Friendly
Friendly, excellent and very helpful. A credit to the company!
12 de março de 2025
Opinião espontânea
Resposta da Vodafone UK - Newark
Hi Sue,
Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at https://vodafone.uk/2Fpnah2, X at https://vodafone.uk/3LXh2xl, or Instagram: https://vodafone.uk/4aaUP8d, we'd be happy to help.
Thanks again,
Vodafone Social Media Team
Lizzy,
Lizzy,
Was amazing! Excellent customer service, really attentive and helpful.
I would highly recommend her for her friendly and professional service.
11 de março de 2025
Opinião espontânea
Resposta da Vodafone UK - Newark
Hello Nicola,
Thanks for writing a review and recommendation. It's wonderful that you received a great experience with Lizzy, it's certainly what we like to hear!
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Brilliant service from Izzy
Izzy couldn't have been more helpful or knowledgeable, guiding my through the process and to the product that best suits my needs
9 de março de 2025
Opinião espontânea
Resposta da Vodafone UK - Newark
Thank you for your support and feedback.
Thanks again,
Vodafone Social Media Team
Leah and Izzy are amazing always have a…
Leah and Izzy are amazing always have a smile
8 de março de 2025
Opinião espontânea
Resposta da Vodafone UK - Newark
Thank you for your great review. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thank you,
Vodafone Social Media Team
Peter and Leah both very helpful with…
Peter and Leah both very helpful with transferring a sim from my dad to myself. Even helped him save money on existing plans.
Highly reccomend coming in and speaking to the team, very helpful and not pushy with offers.
8 de março de 2025
Opinião espontânea
Resposta da Vodafone UK - Newark
Hi Matthew,
This is a great review for Peter and Leah. We’re glad to hear you found the best option for you when visiting the store.
If you need any help in the future, please message us via Facebook at https://vodafone.uk/2Fpnah2, X at https://vodafone.uk/3LXh2xl, or Instagram: https://vodafone.uk/4aaUP8d
Thanks,
Vodafone Social Media team
Would highly recommend visiting the…
Would highly recommend visiting the Newark store, Peter was very helpful in sorting out my broadband package today. Really pleased with his help and will be going back to sort out my mobile phone too. 5 stars, you're a star
4 de março de 2025
Opinião espontânea
Resposta da Vodafone UK - Newark
Hi Tracey,
Thank you for taking the time to review.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Great service from Taj at the `Newark store
I had had a really disappointing interaction with my previous phone company I wanted to change provider. I walked into the `Newark store hoping to get a great deal. Taj was fab, he was immediately able to provide some options on both phones and sims. I left the store with a great deal, thanks!
1 de março de 2025
Opinião espontânea
Resposta da Vodafone UK - Newark
Hi Joanne,
This is lovely feedback for Taj. Thanks for your kind words and taking your time to share the experience.
We're here to help if you do need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
I was given an amazing customer service…
I was given an amazing customer service and help in the store straight away by TAJ who has helped with my sim card which has not worked in 4 days
Worked straight away! Amazing work and great great customer service. Spoke to Taj about recent offers and have arranged to meet up next week to upgrade my phone and my sim!
1 de março de 2025
Opinião espontânea
Resposta da Vodafone UK - Newark
Hi Angelika,
Thanks for your review for Taj. This is great feedback and we appreciate your support. We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Friendly and welcoming experience with Taj
The whole experience with Taj was very friendly. Went through all the questions that i had with patient despite some of them being quite straightforward and the whole experience felt more like couple of friends talking rather than a customer and an agent.
22 de fevereiro de 2025
Opinião espontânea
Resposta da Vodafone UK - Newark
Hey Iraklis,
Thanks for letting us know what an amazing job Taj did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
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