Leah has just spent an hour a half unpicking the complexity of going abroad and having a strange email. So patient, so kind and at no point frustrated by my complete ignorance! Thank you Leah, she n... Ver mais
A empresa respondeu
Localização
Alterar localização33 Middlegate, NG24 1EG Newark, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Leah listened to what I wanted, she explained everything with no technical jargon and was polite and respectful. Didn’t try and sell me things I didn’t need. Thank you, your boss must be very proud of... Ver mais
A empresa respondeu
Tyler and Leah were absolutely incredible when I came in looking my for a new phone after mine suddenly broke from water damage. They helped me get set up very quickly and were the friendliest and mos... Ver mais
A empresa respondeu
It was such a relief to be greeted by a smiling face. Nothing was too much trouble, l felt at ease explaining my issues and the solutions were explained and put into place. Wonderful.
A empresa respondeu
Informações sobre a empresa
- Operadora de redes móveis
- também em
- Empresa de telecomunicação
- Loja de telemóveis
- Operador de Internet
- Serviço de hospedagem web
Sobre Vodafone UK - Newark
Escrito pela empresa
Informações de contacto
33 Middlegate, NG24 1EG, Newark, Reino Unido
4,9
Excelente
252 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Izzy was very helpful giving me advice…
Izzy was very helpful giving me advice on how to use my new phone. Also in a cheerful and friendly way.
Thanks.
21 de fevereiro de 2025
Opinião espontânea
Resposta da Vodafone UK - Newark
Hey Christina,
Thanks for letting us know what an amazing job Izzy did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Resposta da Vodafone UK - Newark
Hi Kate,
Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.
Thanks again,
Vodafone Social Media Team
Great staff that were very helpful and…
Great staff that were very helpful and friendly (AJ and Peter)
18 de fevereiro de 2025
Opinião espontânea
Resposta da Vodafone UK - Newark
Hi Liam,
Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.
Thanks again,
Vodafone Social Media Team
Very happy with the service from the…
Very happy with the service from the store.
17 de fevereiro de 2025
Opinião espontânea
Resposta da Vodafone UK - Newark
It's great to see our in store team left such a great impression on you Antonio. All the best, The Vodafone Social Media Team
MR TAJ was my advisor where he took all…
MR TAJ was my advisor where he took all in control to help me setup my mobile 4g and he also helped setting my vodafone account on my laptop which i was never able to set up. sweet guy
23 de janeiro de 2025
Opinião espontânea
Resposta da Vodafone UK - Newark
Hi RGER,
Thank you for taking the time to review and sharing this feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Absolutely AMAZING
Absolutely AMAZING! Nothing better than face to face customer service, especially when your needs and requirements are listened to and you receive great advice and solutions. What made it even better was the friendly, happy and professional service provided by Leah. This has proven to me that shopping online isn't always the best and nothing beats actually talking to someone. Thank you for reminding me of that.
17 de janeiro de 2025
Opinião espontânea
Resposta da Vodafone UK - Newark
Hi there,
Thanks for sharing your fabulous feedback for Leah. If you need any help in the future, please message us on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Leah couldn’t have been more helpful
Leah couldn’t have been more helpful. It was so refreshing to have a face to face conversation and such great support from the minute I walked in. Had to cancel
a Talk Talk contract to switch to VF which was a bit of a challenge! Hoping everything
will continue as well as it’s started …
9 de janeiro de 2025
Opinião espontânea
Resposta da Vodafone UK - Newark
Hi Jane,
What fantastic feedback for Leah! Thanks for taking the time to let us know. If you ever need help again, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
I’ve been into the Vodafone Newark this…
I’ve been into the Vodafone Newark this morning Taj was really helpful provided excellent service
7 de janeiro de 2025
Opinião espontânea
Resposta da Vodafone UK - Newark
Hi Shan,
Thank you for taking the time to leave us a 5 star review! We're glad you had such a positive experience with us in the Newark shop.
Thanks,
The Vodafone Social Media Team
Told me everything i needed to know l
Told me everything i needed to know l. Very helpful and polite. Wasn't stressful at all
7 de janeiro de 2025
Opinião espontânea
Resposta da Vodafone UK - Newark
Hi Rachel,
Thank you for taking the time to leave us a 5 star review and the great feedback about the team.
Thanks,
The Vodafone Social Media Team
Newark Vodafone Shop Service Review
We went into the Newark Store to review our account covering 3 mobiles, Home Broadband and Landline. I knew it would take a while to do, but the staff were unfazed, amazingly helpful, extremely patient and very kind. We took each device step by step and after quite a few laughs along the way left having got everything sorted. The Staff at Newark are efficient and diligent and a real credit to Vodafone. Of all the Vodafone shops in our local area, Newark is by far the best. Nothing is too much trouble!
31 de dezembro de 2024
Opinião espontânea
Resposta da Vodafone UK - Newark
Hi Ginny,
This is lovely feedback for our Newark store. Thanks for your kind words and taking your time to share the experience.
We're here to help if you do need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Contract due for renewal
Due to replace my phone so popped into local Vodafone shop and spoke to staff as to what would be best for me (been on the Vodafone network for a few years now and happy with it). Directed to a new Samsung phone, did all I needed it to, so bought that on a new contract. Very helpful and friendly team in store. Whole family (and home wifi) are on Vodafone
3 de janeiro de 2025
Opinião espontânea
Resposta da Vodafone UK - Newark
Hi Helen,
We’re glad to hear you found the best options for you when visiting the store. Thanks for your review.
If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Great customer service
Went into the Newark store and Issy helped me sort out a new Sim only deal, with all the requirements I needed at a good price. Very easy to sort out and process was very quick. Issy was very helpful and great customer service!
3 de janeiro de 2025
Opinião espontânea
Resposta da Vodafone UK - Newark
I’m glad you had a positive experience thank you for sharing it with us. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Amazing customer service received from…
Amazing customer service received from Vodaphone Newark. Izzy explained products and offers available clearly and matched a product close to our requirements. She was patient and answered all of our questions competently. Would definitely recommend. Thank you.
30 de dezembro de 2024
Opinião espontânea
Resposta da Vodafone UK - Newark
Hi Katie. Thank you for your review for Izzy. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Came into store today to be greeted by…
Came into store today to be greeted by Taj
What a lovely friendly and knowledgeable guy.
He gave the best advice, was helpful and polite and sensitive to my circumstances and needs
Always have a great experience in the Newark store with Leah but would be very happy to deal with Taj again
Hoping you have a lovely Christmas and new year
SB
7 de dezembro de 2024
Opinião espontânea
Resposta da Vodafone UK - Newark
Hi Steph,
This is lovely feedback for Taj. Thanks for your kind words and taking your time to share the experience.
We're here to help if you do need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Resposta da Vodafone UK - Newark
Thanks so much for your five star review, Annika. If you ever need more help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Taj in the Newark office assisted me…
Taj in the Newark office assisted me very knowledgeable and professional as well as a pleasant person great customer service
30 de novembro de 2024
Opinião espontânea
Resposta da Vodafone UK - Newark
Hi Dan. Thank you for your review for Taj. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Leah(Newark) couldn't have been more…
Leah(Newark) couldn't have been more hopeful.
Everything we went in for was sorted and nothing was too much trouble.
29 de novembro de 2024
Opinião espontânea
Resposta da Vodafone UK - Newark
Hey Lisa,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Amazing customer service
Leah and Izzy were a great help. Very informative, friendly and just amazing
23 de novembro de 2024
Opinião espontânea
Resposta da Vodafone UK - Newark
Hi Natalie,
Thanks for your kind words and taking your time to share this experience in store with Leah and Izzy. We're here to help if you do need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Helpful friendly staff in Newark Vodafone.
Taj was really helpful and friendly and was able to sort out the issue I had.
23 de novembro de 2024
Opinião espontânea
Resposta da Vodafone UK - Newark
Hello,
This is lovely to hear! Thanks for the review.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Excellent service very helpful and…
Excellent service very helpful and accommodating staff specially Taj who went above and beyond and provided exceptional service. Couldn’t ask for more. Cheers to Vodafone newark and team!
23 de novembro de 2024
Opinião espontânea
Resposta da Vodafone UK - Newark
Hello, Ahmed,
This is fantastic to hear! Thanks for the review.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
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