I signed over to Vodafone yesterday and the help and support I received from the store manager David was outstanding from start to finish. He explained everything clearly, provided many options th... Ver mais
A empresa respondeu
Localização
Alterar localizaçãoUnit B3 Ards Shopping Centre , Circular Road, BT23 4EU Newtownards, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Rhys was very helpful with helping me and my partner set up his new contract, he listened to what we wanted and helped us decide on what plan was best to suit us. Will definitely be changing over myse... Ver mais
A empresa respondeu
Very helpful staff, some good deals. Would recommend!
A empresa respondeu
From start to finish lee was very helpful and professional i only come in to get one phone sorted and ended up sorting the family plan would definitely come back
A empresa respondeu
Informações sobre a empresa
- Operadora de redes móveis
- Empresa de telecomunicação
- Loja de telemóveis
- Operador de Internet
- Serviço de hospedagem web
Sobre Vodafone UK - Newtownards
Escrito pela empresa
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Informações de contacto
Unit B3 Ards Shopping Centre , Circular Road, BT23 4EU, Newtownards, Reino Unido
4,9
Excelente
109 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Great experience!
I had been having lots of issues with my Home Broadband, and had been on and off with online agents. I called into store for an update, and Stuart and Alain were able to explain what the next steps were going to be, and when my problem would be resolved! Very knowledgeable and were able to explain what was happening without all the jargon!
22 de janeiro de 2025
Opinião espontânea
Resposta da Vodafone UK - Newtownards
Hi Fionn,
Thanks for your review for Stuart and Alain. If you ever need any help with your Home Broadband, we've a dedicated tool here: https://vodafone.uk/2krM6Lw - this will help to run tests on your line and connect you to an agent if needed.
Thanks again,
Vodafone Social Media team
Stuart was a delight!
Stuart did a wonderful job helping me choose a new phone and I'm so pleased with it. 5 out of 5!
13 de novembro de 2024
Opinião espontânea
Resposta da Vodafone UK - Newtownards
Hi Maureen. Thank you for your review for Stuart. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Fionnuala was wonderfully helpful when…
Fionnuala was wonderfully helpful when I called in for tech support with my number. She got the issue resolved without any fuss and also managed to reduce my bill.
24 de outubro de 2024
Opinião espontânea
Resposta da Vodafone UK - Newtownards
Hi Rhory. Thank you for your review for Fionnuala. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Stuart, Newtownards
Stuart, store Manager of newtownards Shopping centre outlet. Fantastic help with operating phone correctly. Very pleasant and friendly and full of information to help me in my purchasing decisions.
23 de setembro de 2024
Opinião espontânea
Resposta da Vodafone UK - Newtownards
Hi there, we are glad to hear the team in the store have provided fantastic support and help with operating you phone.
Thanks,
The Vodafone Social Media Team
Lovely and helpful experience
I had a really nice experience in Vodafone arss shopping centre. Stuart was very helpful and knowledgeable when helping me upgrade to a new phone. I would definitely recommend this store to anyone who asks.
21 de setembro de 2024
Opinião espontânea
Resposta da Vodafone UK - Newtownards
Hi Joanne, thank you for the 5 star review and we are glad the team on store have provided a helpful service when upgrading.
Thanks,
The Vodafone Social Media Team
Can-do attitude in Ards
Always a pleasure going into the Ards store. All the staff are always so helpful and patient for any issues I have. They also always have a fix and can do attitude.
21 de setembro de 2024
Opinião espontânea
Resposta da Vodafone UK - Newtownards
Hi Ray, thank you for your review and kind words about your experience with the team in Ards store.
Thanks,
The Vodafone Social Media Team
Excellent customer service
Came into store to get information about roaming as I was going on holiday and was served by Stuart. I ended up upgrading my plan. Tremendous customer service
20 de setembro de 2024
Opinião espontânea
Resposta da Vodafone UK - Newtownards
Hi Vincent, thank you for your 5 star review and we are very happy to hear about the team in store and the tremendous customer service provided.
Thanks,
The Vodafone Social Media Team
Tech Service
I had just purchased a Samsung S24 ultra and an ultra watch and was needing all my information transferred and went into the store in Newtownards and Stuart was so helpful and made the experience effortless. Highly recommend
29 de julho de 2024
Opinião espontânea
Resposta da Vodafone UK - Newtownards
Hey Karl,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3z6YVNH or via X at vodafone.uk/3z5C19q
Thanks again,
Vodafone Social Media Team
The thought of having to come in store…
The thought of having to come in store to sort out a new contract is always daunting but Stuart was very helpful and made it all very simple to get me the best deal possible and advise on future plans.
2 de julho de 2024
Opinião espontânea
Resposta da Vodafone UK - Newtownards
Hi Robyn,
It's great to hear Stuart was able to assist you. If you ever need anything in the future, please feel free to reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone.
Thanks, Vodafone Social Media Team
Great price very good customer…
Great price very good customer service!!!
8 de junho de 2024
Opinião espontânea
Resposta da Vodafone UK - Newtownards
Hi there,
Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Stuart was really helpful this…
Stuart was really helpful this morning.Nothing too much trouble for him .Great service and a really good experience.
5 de junho de 2024
Opinião espontânea
Resposta da Vodafone UK - Newtownards
Hi Jackie. Thank you for your review for Stuart. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Patience of a saint
Every time I go in to store with an issue, it is always fixed when I leave again. The staff are all fantastic especially Stuart who always takes his time and has the patience of a saint. I know he has stayed after closing for me before just to help sort out an issue on my phone which is something most people wouldn't do. I can't rate them highly enough!
20 de maio de 2024
Opinião espontânea
Resposta da Vodafone UK - Newtownards
Hi Eric,
This is such an amazing review for Stuart. Thanks for sharing your kind words and feedback.
If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB – X (formerly Twitter) : vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
I wish I could give more than 5 stars
If I could give more than 5 stars I would. After an awful experience with O2, dealing with Stuart in Vodafone was a breath of fresh air. I've now set up broadband and a SIM card with Vodafone because of the amazing staff.
22 de maio de 2024
Opinião espontânea
Resposta da Vodafone UK - Newtownards
Hi Mel! It's great to hear you're all set up with us and that Stuart was such a big help. If you ever have any issues with your Broadband, please check out our Broadband Support Tools here: https://vodafone.uk/BroadbandSupport. If you haven't already, I'd also recommend downloading our Vodafone Broadband App: https://vodafone.uk/BroadbandApp, you're able to check your line at any time, set up a Guest Wi-Fi, and troubleshoot any issues that might arise, amongst a variety of other options.
Vodafone Social Media Team
Tech Transfer from Stuart
I recently upgraded to a Google pixel 8 and requested everything be moved from one device to another. Stuart and Finnola were both an excellent help and got my new phone up and running in no time. I opted for this service last time I upgraded and intend to do the same in the future.
13 de maio de 2024
Opinião espontânea
Resposta da Vodafone UK - Newtownards
Hi James,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Service from Stuart was excellent
Service from Stuart was excellent
Would definitely recommend!
24 de abril de 2024
Opinião espontânea
Resposta da Vodafone UK - Newtownards
Hi Mandy,
We really appreciate you taking the time to share this great feedback with us! Thanks for your review.
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Excellent customer service
Dear Sir,
I am so happy and pleased about the excellent 👌 customer service from Stuart , Vodafone office Newtownards.
I have now unlimited contract and I hope VodaFone will not give me any problem as before this old man.
Peace to all.
Mr. Santosh Chowdhury. B.Sc.
22 de abril de 2024
Opinião espontânea
Resposta da Vodafone UK - Newtownards
Hi Santosh. Thank you for your review for Stuart. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Stuart got me sorted with a brand new…
Stuart got me sorted with a brand new Google phone and I absolutely love it! He is such A friendly young man and is doing great things for that store.
5 de abril de 2024
Opinião espontânea
Resposta da Vodafone UK - Newtownards
Hi Ronnie,
Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Called into Vodafone to check my…
Called into Vodafone to check my upgrade options, and walked out with a great deal on my broadband! Fionnuala was super helpful!
19 de março de 2024
Opinião espontânea
Resposta da Vodafone UK - Newtownards
Hi James!
Thanks for this great feedback. We're so glad you got the help you needed and have now joined us for broadband - great choice!
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Very thankful for the staff in Ards
Very thankful for the staff in Ards. Any time I have an issue I know I can rely on them to assist me. Stuart is always so patient and nothing is too much trouble. I love having such a helpful Vodafone so close by.
16 de março de 2024
Opinião espontânea
Resposta da Vodafone UK - Newtownards
Hi Paul,
It's great to hear about your recent experience and feedback for the team.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Fantastic experience in store
Fantastic experience in store. Nothing too much trouble for the staff. Wouldn't go anywhere else.
26 de fevereiro de 2024
Opinião espontânea
Resposta da Vodafone UK - Newtownards
Hey George,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.