The advice and help was extremely professional and proficient. He fully made sure I was updated with what I needed to know, and I was made to feel that the help was just what I needed .instead of fee... Ver mais
A empresa respondeu
Localização
Alterar localização12 Market Place, OL1 1XE Oldham, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
I'm an O2 customer, I left my phone on the tram but s lovely chap called Glen found it told me he worked for Vodafone in Oldham. Once my contract is up I'll be coming in to see him. He was lovely and... Ver mais
A empresa respondeu
Decided to upgrade our two iPhones. Visited the Oldham branch. Tammana was our sales person. She was patient, thorough, knowledgeable and understanding. She recommended best iPhones for us. Not nece... Ver mais
A empresa respondeu
Tamanna was …. Simply the best, …..person to deal with . She should be congratulated on her outstanding customer service , her patience and her willingness to go the extra mile to help a 67 yr old pen... Ver mais
A empresa respondeu
Informações sobre a empresa
- Operadora de redes móveis
- também em
- Empresa de telecomunicação
- Loja de telemóveis
- Operador de Internet
- Serviço de hospedagem web
Sobre Vodafone UK - Oldham Town Square
Escrito pela empresa
Visit Our Website - Vodafone
Visit Our Website - Three
Informações de contacto
12 Market Place, OL1 1XE, Oldham, Reino Unido
4,9
Excelente
187 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Resposta da Vodafone UK - Oldham Town Square
Hey Michael,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Emma's behaviour was so good
18 de fevereiro de 2025
Opinião espontânea
Resposta da Vodafone UK - Oldham Town Square
Hi Sumaira. Thank you for your review for Emma. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Our Vodafone experience. We cannot thank the staff at the Oldham…
We cannot thank the staff at the Oldham shopping centre, Emma and Corey, enough for the time, patience and expertise today. We went into the store to pick up our new phones and they were brilliant. Emma explained everything as she went along and we are so grateful because thanks to her the change over from one phone to another was achieved without a single problem.
17 de fevereiro de 2025
Opinião espontânea
Resposta da Vodafone UK - Oldham Town Square
Thanks for your reviews for Corey and Emma Collette 😊 All the best, The Vodafone Social Media Team
We visited the Oldham store to resolve…
We visited the Oldham store to resolve an exchange. Corey experienced many system issues but remained resilient to solve our problem. He is very knowledgeable and welcoming. Thank You
17 de fevereiro de 2025
Opinião espontânea
Resposta da Vodafone UK - Oldham Town Square
Hey Hamza, it's good to see what a great impression Corey and the team in Oldham had on you.
All the best, The Vodafone Social Media Team
Resposta da Vodafone UK - Oldham Town Square
Hi Collette, thanks for your lovely feeback for Emma 😊 All the best, The Vodafone Social Media Team
Great experience
Staff was very helpful and informative. The experience was smooth thanks to efforts from Pav and Emma.
8 de fevereiro de 2025
Opinião espontânea
Resposta da Vodafone UK - Oldham Town Square
Hi. Thank you for your review for the Pav, Emma and the team. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Very friendly and professional staff.
Very friendly and professional staff.
1 de fevereiro de 2025
Opinião espontânea
Resposta da Vodafone UK - Oldham Town Square
Thank you for your review. It's always great to hear positive feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Excellent Upgrade Service
A big thank you to Parvez at Vodafone Oldham branch for his excellent service while helping me with my upgrade. His advice on choosing my new device and airplan was brilliant. Parvez is knowledgable, professional, patient and friendly and no question was too big or too small to answer! I am more than happy with my new Samsung Galaxy S24 and my very generous new Airplan. Excellent mobile and excellent service, highly recommended, thank you!
9 de janeiro de 2025
Opinião espontânea
Resposta da Vodafone UK - Oldham Town Square
Hi Dan,
Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.
Thanks,
Vodafone Social Media Team
Really good service and very friendly
Really good service and very friendly, would definitely recommend to others!
2 de janeiro de 2025
Opinião espontânea
Resposta da Vodafone UK - Oldham Town Square
Thanks for the five star review, Mihai! If you ever need more help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Brilliant service Salim his advice was…
Brilliant service Salim his advice was 1st class
14 de dezembro de 2024
Opinião espontânea
Resposta da Vodafone UK - Oldham Town Square
Thank you for your review. It's always great to hear positive feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Friendly customer service and…
Friendly customer service and knowledgeable staff, many thanks.
7 de dezembro de 2024
Opinião espontânea
Resposta da Vodafone UK - Oldham Town Square
Hi Elizabeth. Thank you for your review for the team. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Vodaphone made me jump through hoops
Vodafone were doing maintenance for over a month my internet was none existent or buffing I bought an EE sim to cover me whilst the work was on going I rang VodaF this morning after receiving a txted the work was fininshed it took me 40min to receive a £10.00 credit , that wont cover the EE sim cost the lady on the phone had me on hold most of the time I Im done with Vodafone the way I was treated for their sub standard service is to much hassle ..I txted Giff Gaff for a friend her account received the full months payment without question Vodafone are lacking big time Ive been with them over 10 yrs bye bye
5 de novembro de 2024
Opinião espontânea
Resposta da Vodafone UK - Oldham Town Square
Hi Barbara
Thanks for taking the time to share your experience, we’re sorry it wasn't a positive journey and we'd hate to see you leave because of this. We're ready to help though, so if you'd like to feed anything back, or need any additional support, please pop our team a message on: Facebook - vodafone.uk/3lCYUxW X (formally Twitter) - vodafone.uk/3LXh2xl Instagram - https://ig.me/m/vodafone Just let them know you left a review. Thanks, Vodafone Social Media Team
Fantastic customer service
Very knowledge, incredibly helpful and overall fantastic customer service.
20 de outubro de 2024
Opinião espontânea
Resposta da Vodafone UK - Oldham Town Square
Hello,
Thanks for the feedback and support, we really appreciate it!
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Set up with Vodafone for a contract for…
Set up with Vodafone for a contract for my 93 year old mother. Got a better deal with BT. Have tried to cancel with Vodafone for 4 months and they keep sending her bills even though we have cancelled and removed and returned the rooter. Told us its all sorted last month and just received a bill from them for over £270. Appalling customer service for a 93 year old causing so much stress.
15 de maio de 2024
Opinião espontânea
Resposta da Vodafone UK - Oldham Town Square
Hi Caroline,
Thanks for sharing your review, we can only imagine how upsetting this must be for your mother. Cancelling should be simple and easy so we're sorry for the distress caused. If your mother has social media, please ask her pop us message on X - vodafone.uk/3LXh2xl and Facebook - vodafone.uk/3lCYUxW We'll look into this further.
I appreciate she may not have social media so if you need further support, we'd recommend raising this to our complaints team via our online form: https://vodafone.uk/3kGRtlX They can also be reach by dialling 03333 040 191.
Thanks, Vodafone Social Media Team
Wow !! Customer Service 100%
Wow !!! All I want to say is Jaden was amazing with myself and my 86 yr old Mum.
So helpful & very easy to deal with , all questions answered & any problems solved , made our experience pleasant & will continue to use Vodafone our provider. Thank you
12 de agosto de 2024
Opinião espontânea
Resposta da Vodafone UK - Oldham Town Square
Hi Jo,
Thank you for taking the time to review and sharing this feedback. It's great to hear about this recent experience.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Oldham store staff tell lies .
Went in to Oldham Vodafone store with a technical issue . Phone was making and receiving calls but I couldn't hear the caller ( they could hear me ) calls on WhatsApp and internet apps working fine. 3 shop assistants in Oldham store ALL assured me it was a Vodafone network issue and THEY couldn't help me. Drove to another job I had to visit and called into the Prestatyn Vodafone store. Within 30 seconds the staff there had diagnosed the issue, changed my sim card f.o.c and apologised for the behaviour and service provided by their sister store in Oldham. .Thanks go to Millie at Prestatyn and shame on the 3 liars at the Oldham store who didn't even bother looking at my phone and just fobbed me off with a bull shxt excuse about a Vodafone network issue.
17 de julho de 2024
Opinião espontânea
Resposta da Vodafone UK - Oldham Town Square
Hey Raff, I'm sorry to hear the team mistakenly identified the issue with your SIM as a network issue. I'm glad to see Millie was able to get to the bottom of your issue and sort everything for you 😊
Thanks for your feedback, The Vodafone Social Media team
We needed to upgrade 3 phones and Jonny…
We needed to upgrade 3 phones and Jonny at the Oldham branch went above and beyond to make sure we had the best deals and were happy with our upgrades. The process to quite some time and he was patient, informative and helpful throughout.
6 de julho de 2024
Opinião espontânea
Resposta da Vodafone UK - Oldham Town Square
Hi D. Robson,
Thank you for your review and feedback for Jonny.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Sarah was so so helpful
Sarah was so so helpful! She got me the best deal and I’m paying less than I usually would!!!
So so good!
11 de julho de 2024
Opinião espontânea
Resposta da Vodafone UK - Oldham Town Square
Hi Nicole,
Thank you for this amazing feedback!
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Salim oldham vodafone
Salim was very helpful sorted all my requirements very easily and professionally
28 de junho de 2024
Opinião espontânea
Resposta da Vodafone UK - Oldham Town Square
It's great to see we were able to find you a great deal Julie! Thanks for your feedback, The Vodafone Social Media team
Everything was explained to me at a…
Everything was explained to me at a really great standard. The adviser was really polite and super helpful.
17 de maio de 2024
Opinião espontânea
Resposta da Vodafone UK - Oldham Town Square
Hi Keshia,
Thanks for this great review! We're delighted you had such a positive experience.
If you ever need our help in the future, please reach out to us by following the below links:
Facebook - vodafone.uk/3lCYUxW or X - vodafone.uk/3LXh2xl
Thanks,
The Vodafone Social Media Team
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.