The advice and help was extremely professional and proficient. He fully made sure I was updated with what I needed to know, and I was made to feel that the help was just what I needed .instead of fee... Ver mais
A empresa respondeu
Localização
Alterar localização12 Market Place, OL1 1XE Oldham, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
I'm an O2 customer, I left my phone on the tram but s lovely chap called Glen found it told me he worked for Vodafone in Oldham. Once my contract is up I'll be coming in to see him. He was lovely and... Ver mais
A empresa respondeu
Decided to upgrade our two iPhones. Visited the Oldham branch. Tammana was our sales person. She was patient, thorough, knowledgeable and understanding. She recommended best iPhones for us. Not nece... Ver mais
A empresa respondeu
Tamanna was …. Simply the best, …..person to deal with . She should be congratulated on her outstanding customer service , her patience and her willingness to go the extra mile to help a 67 yr old pen... Ver mais
A empresa respondeu
Informações sobre a empresa
- Operadora de redes móveis
- também em
- Empresa de telecomunicação
- Loja de telemóveis
- Operador de Internet
- Serviço de hospedagem web
Sobre Vodafone UK - Oldham Town Square
Escrito pela empresa
Visit Our Website - Vodafone
Visit Our Website - Three
Informações de contacto
12 Market Place, OL1 1XE, Oldham, Reino Unido
4,9
Excelente
187 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Super service from Pav!
After numerous calls to customer services I got no where with my issue. I went to the Vodafone store in oldham where a gentleman named Pav served me and sorted my issue straight away! I won't call customer services again but go straight to see Pav for my future business. Thanks Pav!
16 de maio de 2024
Opinião espontânea
Resposta da Vodafone UK - Oldham Town Square
Hi there,
Thanks for taking the time to share this great feedback with us! We're delighted you had such an amazing experience with Pav.
If you ever need our help in the future, please reach out to us by following the below links:
Facebook - vodafone.uk/3lCYUxW or X - vodafone.uk/3LXh2xl
Thanks,
The Vodafone Social Media Team
Resposta da Vodafone UK - Oldham Town Square
Hi Jordan,
Thanks for taking your time to leave this review for our Oldham store.
If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Jonny was very helpful and gave me the…
Jonny was very helpful and gave me the best deal that suited me.
27 de abril de 2024
Opinião espontânea
Resposta da Vodafone UK - Oldham Town Square
Thanks for the feedback and support, we really appreciate it! If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again, Vodafone Social Media Team
Great advice given by Jaden
Great advice given by Jaden, fab service and gave us exactly what we wanted at the price we required.
5 de abril de 2024
Opinião espontânea
Resposta da Vodafone UK - Oldham Town Square
Hey Amanda,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Jaden was very helpful and friendly and…
Jaden was very helpful and friendly and provided a great service
4 de abril de 2024
Opinião espontânea
Resposta da Vodafone UK - Oldham Town Square
Hey Usman,
Thanks for the fantastic support for Jaden.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Didn't have great service
Didn't have great service. Went in to do a trade in from s22 ultra to s24 ultra. The chap who served me was more interested in going home early as the manager wasn't in. He refused to do the data switch and never offered me insurance. He also refused to do the trade in which inconvenienced me to go back to the store which i have. Yet since then even though I have traded in vodafone have messaged saying the phone was not traded in. Where is the phone as I know who I handed it to? I would like a manager to ring me but as yet been ignored.
12 de março de 2024
Opinião espontânea
Resposta da Vodafone UK - Oldham Town Square
Hi Karen,
This isn't the experience we want for our customers, or how we want to be leaving customers feeling. Pop us over a message via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone and we'll help.
Thanks, Vodafone Social Media Team
I was due an upgrade and both Parvez…
I was due an upgrade and both Parvez and Sarah were very helpful with my upgrade.
15 de março de 2024
Opinião espontânea
Resposta da Vodafone UK - Oldham Town Square
Hi Tracy. Thank you for your review for Parvez and Sarah. It's always lovely to read fab feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Thankyou Sarah!
I really hate changing my phone. But today in Oldham, Sarah made my experience straightforward, easy and relaxed with her extended knowledge and helpful nature.
2 de março de 2024
Opinião espontânea
Resposta da Vodafone UK - Oldham Town Square
Hi Tiree. Thank you for your review for Sarah. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Jaden at the Oldham branch goes to…
Jaden at the Oldham branch goes to extra lengths to sort all problems out with my phone queries & nothing is ever too much trouble to him.
22 de fevereiro de 2024
Opinião espontânea
Resposta da Vodafone UK - Oldham Town Square
Hi Diane. Thank you for your review for Jaden. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I have always traded with the Oldham…
I have always traded with the Oldham store, never had any problems with them.
10 de fevereiro de 2024
Opinião espontânea
Resposta da Vodafone UK - Oldham Town Square
Hi Phill,
Thank you for your feedback. It's great to hear that you had a positive experience in store.
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Great customer service from Sarah
Great customer service from Sarah. Highly recommend.
8 de fevereiro de 2024
Opinião espontânea
Resposta da Vodafone UK - Oldham Town Square
Hi Ali,
This is lovely feedback for Sarah. Thanks for taking your time to share the experience.
If you ever need any help, please reach out to us by dropping a message either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
We went to vodafone to upgrade my phone…
We went to vodafone to upgrade my phone and the person who helped, Jaden, was great and very friendly making it a nice experience.
3 de janeiro de 2024
Opinião espontânea
Resposta da Vodafone UK - Oldham Town Square
Hi Ramona,
This is a lovely review for Jaden. I’m glad to hear you found the best option for you when visiting the store.
If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Great experience with Jaden
3 de janeiro de 2024
Opinião espontânea
Resposta da Vodafone UK - Oldham Town Square
Hi customer,
This is a great review for Jaden. Thanks for taking your time to share. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Very good customer service
Very good customer service, very helpful in store , all round great experience today , thank you.
3 de janeiro de 2024
Opinião espontânea
Resposta da Vodafone UK - Oldham Town Square
Hey Andy,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Really helpful and friendly could do…
Really helpful and friendly could do enough
20 de dezembro de 2023
Opinião espontânea
Resposta da Vodafone UK - Oldham Town Square
Hey Martin,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
The gentlleman that I saw was extremely…
The gentlleman that I saw was extremely helpful
And assisted in everything I needed
14 de dezembro de 2023
Opinião espontânea
Resposta da Vodafone UK - Oldham Town Square
Hi Debbie,
Thank you for taking the time to review and share your feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Jaden
Jaden
Extremely helpful, answered all my questions promptly and professionally,
Great service
Thank you
8 de dezembro de 2023
Opinião espontânea
Resposta da Vodafone UK - Oldham Town Square
Hey Lawrence,
Thanks for the lovely review and fantastic support for Jaden.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Thrilled beyong expectations
I can't put it in words how thrilled I am with my new service. Not only am I getting no dropouts on wifi calls (With EE I often had breakups all the time that I had to switch to 5G and even then go outside the house to get a strong enough signel). The ethernet is a lot faster but the most important thing is the router. I ended up with coming over to Vodafone because my area is now 'Full Fibre' No biggy in that but the router that EE provided (same on as BT) knocked out my home network (workgroup) so I could not access my Music, Movies, Phots, gomes and shared files on my PC when my PC was on. EE had 'openreach' out to me twice as I thought it was a network issue and a total of 3 hours at my home and they still were lost. They said it has to be you computer settings. I said 'It can't be, it works fine on the old router, just not on the new router'. EE said if I want to I could hire a network specialist at my own expense to match the new routher with the PC. After 2 hours of messing around he just said 'All you can do is use the new router for the internet and switch back to the old router for the SMB file sharing network. The problem I had there was the Old router did not work with 'Full Fibre Broadband'. In the end EE told me that if I wanted to have my home network I could buy a better router and they would accept that, but a router that supports the SMB protocols started at £250+.
Downhearted at believing I was never going to have a good broadband service AND home network on the same router I accepted that I would have to take my HDD to every room and plug into the USB sockets whenever I wanted it.
As my contract was at the end and the new contract still in it's 'cooling off period' with EE. I decided to pop in to the local Vodafone shop for a chat. The guy seemed to know exactly what I was talking about and said I should 'but no guarentee' be ok and would also save me a whopping £20 a month so I notified EE I was leaving because thier router was not suitable for my needs. On the day of connection to the service with Vodafone (Today). I have got the superfast full fibre broadband AND My home network SMB file sharing is back without any effort at all. They also give me a landline service free for incoming calls. Something that EE would not provide.
I would give Vodafone 10 stars, too good for only 5.
29 de novembro de 2023
Opinião espontânea
Resposta da Vodafone UK - Oldham Town Square
Hi Jamie,
This is great to hear, we're really pleased to hear about your recent positive experience. Thank you for taking the time to leave us a review, and share your feedback. We appreciate it.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Resposta da Vodafone UK - Oldham Town Square
Hey Ellen,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Pav provided an excellent service
Pav provided an excellent service. Helpful and friendly. Received clear advice.
6 de novembro de 2023
Opinião espontânea
Resposta da Vodafone UK - Oldham Town Square
Hey Janis,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.