Kieron Phillips was excellent. I had spent hours earlier today on Vodafone chat getting different deals then chat was closed. Kieron explained everything to me and was very knowledgeable .... Ver mais
A empresa respondeu
Localização
Alterar localizaçãoUnit 5 , Angel Square, CA11 7BT Penrith, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
After having gone round in circles with the website and phone numbers which simply took us back to the website, it was a delight to go into the store and be greeted by a very knowledgeable, friendly a... Ver mais
A empresa respondeu
had a fantastic experience at Vodafone Penrith recently. I was helped by Jonathan, who was incredibly helpful and knowledgeable. He made the process of getting my new iPhone 16 so easy, and I was abl... Ver mais
A empresa respondeu
I attended the store after losing my phone, Jonny was very helpful and professional. He went through all my options, going above and beyond to help me. I was able to organise getting a new phone which... Ver mais
A empresa respondeu
Informações sobre a empresa
- Operadora de redes móveis
- Empresa de telecomunicação
- Loja de telemóveis
- Operador de Internet
- Serviço de hospedagem web
Sobre Vodafone UK - Penrith
Escrito pela empresa
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Informações de contacto
Unit 5 , Angel Square, CA11 7BT, Penrith, Reino Unido
4,9
Excelente
149 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Despite the systems being down Tami was…
Despite the systems being down Tami was still helpful and friendly
18 de fevereiro de 2025
Opinião espontânea
Resposta da Vodafone UK - Penrith
Hey zara, I'm sorry to hear the system was down when you contacted us. If Tami was unable to sort out your issues, don't hesitate to get in touch.
All the best, The Vodafone Social Media Team
Tom was friendly and efficient in…
Tom was friendly and efficient in finding me a new phone and transferring my data to my new phone
16 de fevereiro de 2025
Opinião espontânea
Resposta da Vodafone UK - Penrith
Hi Beau, It's great ot hear how helpful Tom was when you visited the store recently 😊 All the best, The Vodafone Social Media Team
Tami was very helpful when transferring…
Tami was very helpful when transferring my stuff to my new phone and even fitted my screen protector for me
15 de fevereiro de 2025
Opinião espontânea
Resposta da Vodafone UK - Penrith
Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Fast and friendly service.
Fast and friendly service.
Tom talked me through all the questions I had and was able to provide concise and clear answers.
15 de fevereiro de 2025
Opinião espontânea
Resposta da Vodafone UK - Penrith
It’s great to hear you’ve had a positive experience. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Stuart at the Penrith branch was…
Stuart at the Penrith branch was extremely helpful and actually halved my bill today!
13 de fevereiro de 2025
Opinião espontânea
Resposta da Vodafone UK - Penrith
Hi Jeffrey,
It's always great to see we've saved our customer money! We appreciate your brilliant feedback. If you ever need help again, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Very helpful assistant(Tom) though…
Very helpful assistant(Tom) though computer system a bit slow
11 de fevereiro de 2025
Opinião espontânea
Resposta da Vodafone UK - Penrith
Hi John. Thank you for your review for Tom. Minus the system issues, It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I'm really disappointed with Vodafone
I'm really disappointed with Vodafone. I've been a customer for many, many years. I switched to a Google Pixel 8 last year. It's started having issues with a green screen a couple of months ago and now has a pink line permanently across the screen. It seems this is a widely known hardware issue. I feel Vodafone should simply replace the handset (I am on a 24 month contract). Instead I took into the Vodafone shop and was told it would be sent away to be looked at would take 30 days. In addition, when I asked if they would switch all the data to an old handset for me, they said I would have to pay £25! Poor service towards a loyal customer. I won't be loyal in future.
4 de fevereiro de 2025
Opinião espontânea
Resposta da Vodafone UK - Penrith
Hi Ruth,
Thanks for taking the time to share your experience, this really isn't what we’d expect to see! We're always ready to help , so if you'd like to feed anything back, or need any additional support, please pop our team a message on: Facebook - vodafone.uk/3lCYUxW X (formally Twitter) - vodafone.uk/3LXh2xl Instagram - https://ig.me/m/vodafone Just let them know you left a review.
Thanks, Vodafone Social Media Team
Tami found a phone I was happy with and…
Tami found a phone I was happy with and set both mine and my wife's phones up
23 de janeiro de 2025
Opinião espontânea
Resposta da Vodafone UK - Penrith
Hi Dave,
Thank you for taking the time to review and sharing this feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Tami did a great job of setting my…
Tami did a great job of setting my phone up
27 de janeiro de 2025
Opinião espontânea
Resposta da Vodafone UK - Penrith
Hi Anne,
Thank you for reviewing and sharing this feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Sensational service
Really quick and effective at what they do
13 de janeiro de 2025
Opinião espontânea
Resposta da Vodafone UK - Penrith
Hi Stuart,
It's great to hear your feedback thanks for reviewing.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Tami found me a good deal and helped me…
Tami found me a good deal and helped me set up my phone
18 de dezembro de 2024
Opinião espontânea
Resposta da Vodafone UK - Penrith
Hi Julia,
Thank you for reviewing and sharing this feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
My phone wasn’t working properly and…
My phone wasn’t working properly and Tami talked me through the options
19 de dezembro de 2024
Opinião espontânea
Resposta da Vodafone UK - Penrith
Hi Ron,
Thank you for your review and feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
had a fantastic experience at Vodafone…
had a fantastic experience at Vodafone Penrith recently. I was helped by Jonathan, who was incredibly helpful and knowledgeable. He made the process of getting my new iPhone 16 so easy, and I was able to get everything set up in one visit. I was very impressed with the service I received and would highly recommend this store
22 de setembro de 2024
Opinião espontânea
Resposta da Vodafone UK - Penrith
Hi Mike, we are very happy to hear about your fantastic experience in the Penrith store with the team and you are happy with your new iPhone 16.
Thanks,
The Vodafone Social Media Team
Staff were very helpful!
Staff were very helpful! Gave me all the information I needed and would definitely go back again!
29 de julho de 2024
Opinião espontânea
Resposta da Vodafone UK - Penrith
Hi Ellie,
Thank you so much for taking the time to leave us a 5 star review! We're glad you had such a positive experience with us.
If you do ever need anything in the future, please reach out to us by following the below links:
Facebook - http://vodafone.uk/3lCYUxW or X - http://vodafone.uk/3LXh2xl.
Thanks,
The Vodafone Social Media Team
Vodafone Penrith
Vodafone Penrith. I visited this store to upgrade my phone. The staff were friendly and welcoming and had excellent knowledge about services and products. Adam (the guy who served me) did a great job getting my new phone sorted out and took the time to show me how use it.
Excellent service, thank you.
3 de julho de 2024
Opinião espontânea
Resposta da Vodafone UK - Penrith
Hi Andrew,
Thank you so much for taking the time to leave us a 5 star review! We're glad you had such a positive experience with us in the Penrith store with Adam and you are happy with your new deal.
If you do ever need anything in the future, please reach out to us by following the below links:
Facebook - http://vodafone.uk/3lCYUxW or X - http://vodafone.uk/3LXh2xl.
Thanks,
The Vodafone Social Media Team
Tami was very helpful in setting up a…
Tami was very helpful in setting up a mobile WiFi for my summer home
17 de junho de 2024
Opinião espontânea
Resposta da Vodafone UK - Penrith
Hi Michelle,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Always upgrade with Johny
Always upgrade with Johny, always avoids jargon and finds the best deal
7 de junho de 2024
Opinião espontânea
Resposta da Vodafone UK - Penrith
Hey there,
We're so happy you had such a great experience! Enjoy your new deal.
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Got a new phone
Got a new phone, very happy with it even though it's purple.
2 de junho de 2024
Opinião espontânea
Resposta da Vodafone UK - Penrith
Thank you for your support and review. It's always lovely to read such nice feedback.
Thanks again,
Vodafone Social Media Team
Adam was very helpful
Adam was very helpful, extremely useful, patience of a Saint.
30 de maio de 2024
Opinião espontânea
Resposta da Vodafone UK - Penrith
Hi Tricia. Thank you for your review for Adam. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
New iPhone very happy
25 de maio de 2024
Opinião espontânea
Resposta da Vodafone UK - Penrith
Hi Martyn. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.