Collected new phones yesterday, ran into problems setting up went back to vodaphone Penzance and both Beth’s were amazing helping us solve our issues. We also witnessed them with three other customer... Ver mais
A empresa respondeu
Localização
Alterar localização14 The Terrace, Market Jew Street, TR18 2TZ Penzance, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
A fantastic experience! Matthew talked me through all my device and airtime options and got me the best new phone and plan with no hassle. Most importantly, no hard sell!!
A empresa respondeu
Hollie was absolutely lovely. She made the whole process smooth and friendly, and I really appreciated that she gave me different options to choose from, as I’d like to try something different. She di... Ver mais
A empresa respondeu
Your member of staff was so efficient , friendly and polite . He answered all our questions with clear explanations . His suggestion of a dongle for our caravan was excellent . Wish I had one years a... Ver mais
A empresa respondeu
Informações sobre a empresa
- Operadora de redes móveis
- também em
- Empresa de telecomunicação
- Loja de telemóveis
- Operador de Internet
- Serviço de hospedagem web
Sobre Vodafone UK - Penzance
Escrito pela empresa
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Informações de contacto
14 The Terrace, Market Jew Street, TR18 2TZ, Penzance, Reino Unido
4,9
Excelente
178 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Excellent service
Excellent service, knowledgeable and friendly. Served by Holly
14 de outubro de 2023
Opinião espontânea
Resposta da Vodafone UK - Penzance
Hey Ian,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Matt and Hollie were very professional
Matt and Hollie were very professional, helpful and above all patient. Thanks!
8 de outubro de 2023
Opinião espontânea
Resposta da Vodafone UK - Penzance
Hey Ben,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Both Hollie & Matt were both very…
Both Hollie & Matt were both very friendly and extremely helpful when renewing and adding another number to existing contract!
26 de setembro de 2023
Opinião espontânea
Resposta da Vodafone UK - Penzance
Hey Rachael,
Thanks for taking the time to review. It's great to hear about your recent positive experience, and how Hollie and Matt provided a good service.
Feel free to pop us over any questions via Facebook: vodafone.uk/3lCYUxW Twitter: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Was such a lovely pleasant transaction…
Was such a lovely pleasant transaction and such an easy friendly team to deal with. Highly recommended. Beth was absolutely amazing.
17 de setembro de 2023
Opinião espontânea
Resposta da Vodafone UK - Penzance
Hi, Giovanni.
Thanks for taking the time to write such a great review! We're delighted that Beth was able to resolve your query.
Thanks,
Vodafone Social Media Team
Hollie and matt were both brilliant
Hollie and matt were both brilliant. Very helpful
16 de setembro de 2023
Opinião espontânea
Resposta da Vodafone UK - Penzance
Hey Paul,
Thanks for taking the time to review. It's great to hear your feedback and how both Hollie and Matt provided such great service.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW Twitter: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks,
Vodafone Social Media Team
V friendly and knowledgeable staff
Holly was very helpful sorting out new contracts with roaming and spend limits etc. Really appreciated it!
31 de agosto de 2023
Opinião espontânea
Resposta da Vodafone UK - Penzance
Hi Ingrid,
Thanks for taking the time to review! It's great to hear Holly has been able to help you.
Should you ever have any questions feel free to pop us over a message on via Facebook: vodafone.uk/3lCYUxW Twitter: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Collected new I phone 14’s yesterday
Collected new phones yesterday, ran into problems setting up went back to vodaphone Penzance and both Beth’s were amazing helping us solve our issues. We also witnessed them with three other customers which they gave the same standard of of service. Please look after these girls because there is not many people that amazing out there at the moment.
20 de julho de 2023
Opinião espontânea
Resposta da Vodafone UK - Penzance
Hey Richard,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Beth 1 & Beth 2 Penzance a credit to Vodaphone
The two ladies who helped me to decide on my upgrades were extremely helpful with a very professional but friendly approach. They explained things well that was easily understandable and gave high quality customer service all round.
20 de julho de 2023
Opinião espontânea
Resposta da Vodafone UK - Penzance
Hey,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
✅️Phone upgrade samsung s23 ultra ✅️
I was served by Hollie , she explained everything very clearly and this was a nice smooth transaction! she has great customer relation skills and she's going to go a long way in her career .
Well done to vodaphone and a big thanks to Hollie
3 de junho de 2023
Opinião espontânea
Resposta da Vodafone UK - Penzance
Hi Rob,
This is such an amazing review for Hollie. Thanks for sharing your kind words and feedback.
If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - Twitter DM: vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Excellent experience
Excellent experience… well done to the two gals
17 de julho de 2023
Opinião espontânea
Resposta da Vodafone UK - Penzance
Hi Nigel,
Thanks for sharing your kind words and feedback for our Penzance store.
If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - Twitter DM: vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Staff very friendly and helpful
Staff very friendly and helpful, Beth served me and helped to get the best Wi-Fi deal. I wouldn’t have been able to do it without her help! Thank you
20 de junho de 2023
Opinião espontânea
Resposta da Vodafone UK - Penzance
Hi Shauna, It's really great to see Beth was able to find you a great deal!
Thanks for your awesome feedback, The Vodafone Social Media Team
Beth and Beth2
Beth and Beth2
Excellent service, really cheery and helpful
Found me a good deal
Mobile on order
27 de junho de 2023
Opinião espontânea
Resposta da Vodafone UK - Penzance
Hi Debbie,
Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks,
Vodafone Social Media Team
Very friendly and helpful staff
Came into the Penzance store and was greeted by some very friendly faces. I was served by Beth 2, she was knowledgeable and thorough.
26 de junho de 2023
Opinião espontânea
Resposta da Vodafone UK - Penzance
Hi Dylan,
Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks,
Vodafone Social Media Team
The staff couldn't do enough to help
20 de junho de 2023
Opinião espontânea
Resposta da Vodafone UK - Penzance
Hey Barry,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
The friendly staff went above and…
The friendly staff went above and beyond to help set everything to get it set up for me , Hollie and Beth were great !!
23 de maio de 2023
Opinião espontânea
Resposta da Vodafone UK - Penzance
Hey Robert,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
My experience at vodaphone was very good
My experience at vodaphone was very good with Beth 2
20 de junho de 2023
Opinião espontânea
Resposta da Vodafone UK - Penzance
Hey Lola,
Thank you for your support and review. It's always lovely to read such nice feedback.
Thanks again,
Vodafone Social Media Team
Beth M
Beth is an outstanding member of your team, I popped in to see if I could get an upgrade. She gave me a variety of options, so informative and allowed me to make a well-informed decision! A credit to your store
20 de junho de 2023
Opinião espontânea
Resposta da Vodafone UK - Penzance
Hey Eleanor,
Thanks for letting us know what an amazing job Beth did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Beth sorted out my emails that I have…
Beth sorted out my emails that I have been struggling with for ages
19 de junho de 2023
Opinião espontânea
Resposta da Vodafone UK - Penzance
Hey Sandra,
Thanks for letting us know what an amazing job Beth did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
A friendly face
Very nice to speak to a friendly staff face to face & knew the best option for me thank you Hollie
29 de maio de 2023
Opinião espontânea
Resposta da Vodafone UK - Penzance
Hi Andrew,
Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks,
Vodafone Social Media Team
Beth was very welcoming & such a lovely…
Beth was very welcoming & such a lovely member of staff. Very helpful
9 de maio de 2023
Opinião espontânea
Resposta da Vodafone UK - Penzance
Hi. Thank you for your review for Beth. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at https://twitter.com/messages/compose?recipient_id=20678384&text=Vodafone%20–%20Press%20send%20to%20chat
Thanks again,
Vodafone Social Media Team
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.