What made the experience great in the Perth branch of Vodafone was a young lady called Kiera who helped my wife sort out changing our very old contract to a new one and saving her more than £30 a mont... Ver mais
A empresa respondeu
Localização
Alterar localização150 High Street, PH1 5UH Perth, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Went into vodafone to seek some advice on a signal service and Keira was extremely helpful. She gave me a sim replacement and I have had no problems since! Her customer service was excellent and I wil... Ver mais
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Grace was extremely helpful. She quickly identified the problem and offered various alternative solutions for me to choose from. There was no pressure. She was very patient and in no way condescending... Ver mais
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Visited Vodafone Perth to change both our phones. The service level and advice given by Katie was excellent. Nothing was too much trouble for her and her friendly professionalism made our visit a gr... Ver mais
A empresa respondeu
Informações sobre a empresa
- Operadora de redes móveis
- também em
- Empresa de telecomunicação
- Loja de telemóveis
- Operador de Internet
- Serviço de hospedagem web
Sobre Vodafone UK - Perth
Escrito pela empresa
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Informações de contacto
150 High Street, PH1 5UH, Perth, Reino Unido
4,9
Excelente
244 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Emma was friendly and very helpful
Emma was friendly and very helpful. Exceptionally high standard of service - highly recommend.
19 de abril de 2024
Opinião espontânea
Resposta da Vodafone UK - Perth
Hi Sally,
Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
I went into store this morning to look…
I went into store this morning to look at the upgrade on my account after a text I received from Vodafone. I was served by the store manager Natalie who went above and beyond to get me the best deal.
9 de abril de 2024
Opinião espontânea
Resposta da Vodafone UK - Perth
Hi Scott,
Thank you for your review and feedback for Natalie.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Vodafone has come up trumps again
Vodafone has come up trumps again, thanks to Emma - you are so knowledgeable and so helpful. You are a Star⭐
23 de março de 2024
Opinião espontânea
Resposta da Vodafone UK - Perth
Thank you for your support and review. It's always lovely to read such nice feedback.
Thanks again,
Vodafone Social Media Team
Rory was very helpful and entertaining
Rory was very helpful and entertaining, helping us set up for our phones and broadband.
21 de março de 2024
Opinião espontânea
Resposta da Vodafone UK - Perth
Hi F Plumley,
This is such a great review for Rory. Thanks for sharing.
If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB – X (formerly Twitter) : vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
I was extremely well served by Meghan…
I was extremely well served by Meghan who went the extra mile to fix my phone yesterday at the Perth store. Meghan offered exceptional customer service and I am very grateful
11 de março de 2024
Opinião espontânea
Resposta da Vodafone UK - Perth
Hi Maxwell,
Thank you for reviewing and sharing this great feedback for Meghan.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Resposta da Vodafone UK - Perth
Hi Liam,
Thanks for reviewing and sharing this feedback for Natalie.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Resposta da Vodafone UK - Perth
Hi. Thank you for your review for Emma. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Emma was absolutely lovely
Emma was absolutely lovely, gave us fantastic advice and sorted out my daughters contract and set us up with broadband. She was very helpful and gave us straight forward advice, in a way we understood easily.
19 de fevereiro de 2024
Opinião espontânea
Resposta da Vodafone UK - Perth
Hi, It's great to see Emma took the time to explain everything without using too much jargon and left such a positive impression on you.
Thanks again, Vodafone Social Media Team
Most helpful and informative
19 de fevereiro de 2024
Opinião espontânea
Resposta da Vodafone UK - Perth
Hey Susan, thanks for your feedback.
All the best, The Vodafone Social Media team
Very helpful and knowledgeable service…
Very helpful and knowledgeable service by Natalie
19 de fevereiro de 2024
Opinião espontânea
Resposta da Vodafone UK - Perth
Hi Jean,
Your feedback is so important to us, so thanks for highlighting Natalie's great service!
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Natalie the shop manager was so lovely…
Natalie the shop manager was so lovely and approachable. Very helpful and polite! Hope to see her next time when I upgrade or next time I need help. :)
11 de janeiro de 2024
Opinião espontânea
Resposta da Vodafone UK - Perth
Hey Sandra,
Thanks for the lovely review and fantastic support for Natalie.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Phone upgrade
Great service & information given by Emma.
Made experience smoth & easy
5 de janeiro de 2024
Opinião espontânea
Resposta da Vodafone UK - Perth
Hey Lesley,
Thanks for the lovely review and fantastic support for Emma.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Bobby was fantastic
Bobby was fantastic, I had big problems trying to sort everything out over the phone and online, came into the shop and 5 minutes later it’s all sorted! Thanks a lot !
2 de janeiro de 2024
Opinião espontânea
Resposta da Vodafone UK - Perth
Hey Ali,
Thank you for reviewing and sharing this feedback for Bobby.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Switched my broadband to Vodafone
Switched my broadband to Vodafone, was offered a good deal when changing my mobile and couldn’t miss out on a great offer. Was served by a chap called Bob or Bobby.
29 de dezembro de 2023
Opinião espontânea
Resposta da Vodafone UK - Perth
Hey Colin,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Fab fab fab!!
I was in store a few days before Christmas looking to get a upgrade for my daughter as a present, I wasn’t to sure if I was going to be able to get one as it was so near to the big day but I went into the Perth store and was seen right away by Emma. She managed to get me an upgrade for my daughter and I walked out with the phone that day. Great service from the team in Perth and will be back in March to upgrade myself.
23 de dezembro de 2023
Opinião espontânea
Resposta da Vodafone UK - Perth
Hey Dianne,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Please do not go for Vodafone
Please do not go for Vodafone, if not you will end up like me.
I have actually cancelled direct debit payment option but still they have access to my bank without my consent. I recently moved back to my country permanently and I have cancelled my account and my phone number 0416546185 but they have been charging me for past three months. I have actually called them regarding this issue but the customer service was really bad, they still couldn’t fix my problem. I even emailed Vodafone regarding my issue yet they still didn’t answer my mails. Now I have forwarded complaints hoping they would response. Worst service ever.
28 de dezembro de 2023
Opinião espontânea
Resposta da Vodafone UK - Perth
Hi there,
Thanks for taking the time to leave your review. I'm sorry for the issues you've had with your number not cancelling. We always strive to improve in every part of our business and receiving feedback will help us to achieve this. If there is anything that we can help you with, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Resposta da Vodafone UK - Perth
Hey Rona,
Thanks for letting us know what an amazing job Natalie did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Very helpful
24 de novembro de 2023
Opinião espontânea
Resposta da Vodafone UK - Perth
Hi there.
It's great to hear your positive feedback, thanks for reviewing.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
I was helped by Emma today .She was…
I was helped by Emma today .She was very helpful and patient. A credit to Vodafone.
16 de novembro de 2023
Opinião espontânea
Resposta da Vodafone UK - Perth
Hi David,
Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Emma served me today and was very…
Emma served me today and was very helpful getting me a new phone sorted. Very pleased
16 de novembro de 2023
Opinião espontânea
Resposta da Vodafone UK - Perth
Hi Anna,
Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
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