What made the experience great in the Perth branch of Vodafone was a young lady called Kiera who helped my wife sort out changing our very old contract to a new one and saving her more than £30 a mont... Ver mais
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Localização
Alterar localização150 High Street, PH1 5UH Perth, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
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Leia as opiniões dos outros
Went into vodafone to seek some advice on a signal service and Keira was extremely helpful. She gave me a sim replacement and I have had no problems since! Her customer service was excellent and I wil... Ver mais
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Grace was extremely helpful. She quickly identified the problem and offered various alternative solutions for me to choose from. There was no pressure. She was very patient and in no way condescending... Ver mais
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Visited Vodafone Perth to change both our phones. The service level and advice given by Katie was excellent. Nothing was too much trouble for her and her friendly professionalism made our visit a gr... Ver mais
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Informações sobre a empresa
- Operadora de redes móveis
- também em
- Empresa de telecomunicação
- Loja de telemóveis
- Operador de Internet
- Serviço de hospedagem web
Sobre Vodafone UK - Perth
Escrito pela empresa
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Informações de contacto
150 High Street, PH1 5UH, Perth, Reino Unido
4,9
Excelente
244 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Friendly and good service from Craig…
Friendly and good service from Craig today in Perth Vodafonee
13 de agosto de 2024
Opinião espontânea
Resposta da Vodafone UK - Perth
Hi Sylvia. Thank you for your review for Craig. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Natalie was Very helpful and courteous…
Natalie was Very helpful and courteous getting changes and plans
10 de agosto de 2024
Opinião espontânea
Resposta da Vodafone UK - Perth
Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Natalie was fantastic ,making it…
Natalie was fantastic ,making it possible for my children to have phones . Great friendly service. Thankyou so much
9 de agosto de 2024
Opinião espontânea
Resposta da Vodafone UK - Perth
Thanks for the feedback and support, we really appreciate it! If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again, Vodafone Social Media Team
Craig gave excellent advice and…
Craig gave excellent advice and service. Very happy with new deals he offered.
6 de agosto de 2024
Opinião espontânea
Resposta da Vodafone UK - Perth
Hi Gordon! Thank you for your review. I'm glad Craig was able to help you. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.
Thanks again, Vodafone Social Media Team
Happy with experience.Great service by…
Happy with experience.Great service by Craig
23 de julho de 2024
Opinião espontânea
Resposta da Vodafone UK - Perth
Hi NG,
Thank you so much for taking the time to leave us a 5 star review! We're glad you had such a positive experience with us and the service provided by Craig.
If you do ever need anything in the future, please reach out to us by following the below links:
Facebook - http://vodafone.uk/3lCYUxW or X - http://vodafone.uk/3LXh2xl.
Thanks,
The Vodafone Social Media Team
Friendly personal service from Craig
23 de julho de 2024
Opinião espontânea
Resposta da Vodafone UK - Perth
Hi Alan,
Thank you so much for taking the time to leave us a 5 star review! We're glad you had such a positive experience with us and the great service Craig provided.
If you do ever need anything in the future, please reach out to us by following the below links:
Facebook - http://vodafone.uk/3lCYUxW or X - http://vodafone.uk/3LXh2xl.
Thanks,
The Vodafone Social Media Team
I was mislead/missold an agreement in…
I was mislead/missold an agreement in February. Moving from a contract after it had finished to a SIM only arrangement, I was not informed of any potential early termination fee. This nearly cost me £600. Yes it might have been in the small print but it was NOT what I was told by the Assistant in Feb. They stated that I had to keep the arrangement for 3 months and after that I could change at any time.
When I questioned this, amazingly the Assistant informed me that I had to contact customers services. and the shop is not able to contact customer services!! Why? Surely Vodaphone have the details of their own customer service facility?
The help I get today was grudging at best and clearly wasn't going to try and be helpful. A very frustrating and stressful morning .
8 de julho de 2024
Opinião espontânea
Resposta da Vodafone UK - Perth
Hello Richard,
I'm very sorry to hear about the negative experience which you've had since changing contracts, and how this has made you feel. It's always our aim to be as transparent with our customers as possible, but it sounds like that wasn't your experience. We'd love the opportunity to investigate this further for you.
Please reach out to our Social Media Team via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone, so that we can take a closer look into this for you.
Thanks, Vodafone Social Media Team
Served by Emma in the Perth store…
Served by Emma in the Perth store regarding upgrading my handset. Emma was polite friendly and processed my upgrade with the minimum of fuss. Considering Emma should have been on Holiday but was in working I cannot praise her highly enough.
2 de julho de 2024
Opinião espontânea
Resposta da Vodafone UK - Perth
Thank you for your review Mark. It's good to see Emma was able to help to with your upgrade! If you had a new phone as part of your upgrade, I hope you're loving it 😊
Thanks again, The Vodafone Social Media Team
Excellent help today
Excellent help today. Emma got me and my daughter a much better deal.
1 de julho de 2024
Opinião espontânea
Resposta da Vodafone UK - Perth
Hi Maricia. Thank you for your review for Emma. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I am very lucky having my mobile…
I am very lucky having my mobile contract with Vodafone. Today, I came into the Perth shop looking for internet and as usualy, Emma helped me to find the right solution. She is so nice and professional. Vodafone must be very lucky Emma working for it
28 de junho de 2024
Opinião espontânea
Resposta da Vodafone UK - Perth
Thank you for your review Carmen, it's always good to read such complimentary feedback for one of our team. It's great to see Emma left such a great impression on you 😊
Thanks again, The Vodafone Social Media Team
Friendly and efficient help
Friendly and efficient help with choosing a suitable broadband plan, and also pointed us towards much better mobile phone plans. Emma was great to deal with, set up our orders quickly and explained the process clearly.
Very impressed with the quality of service and happy with the broadband and mobile phone deal which is good value for money.
17 de junho de 2024
Opinião espontânea
Resposta da Vodafone UK - Perth
Hi there,
We're delighted you had such a positive experience! Thank you for taking the time to share this amazing feedback with us.
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Resposta da Vodafone UK - Perth
Hi Sandra,
Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Phone Upgrade
Excellent service for Craig who made it a seemles upgrade process.
13 de junho de 2024
Opinião espontânea
Resposta da Vodafone UK - Perth
Hi customer,
Thanks for taking your time to leave this feedback for Craig. If you ever need any further help, there’s a useful Help and Support section on our website here: https://support.vodafone.co.uk/
Thanks again,
Vodafone Social Media team
Had a magnificent response from Steph…
Had a magnificent response from Steph and the Aberdeen team to a fault on my huawei and then followed up back home by Natalie at Perth store.
25 de maio de 2024
Opinião espontânea
Resposta da Vodafone UK - Perth
Hey Jennifer,
We're delighted you had such a great experience in store and got the assistance you needed!
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Served by Emma
Served by Emma, great service, very helpful. Brilliant service. Been with Vodafone for years and highly recommended.
13 de maio de 2024
Opinião espontânea
Resposta da Vodafone UK - Perth
Hi Angela,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Rory was very friendly and helpful
Rory was very friendly and helpful. The systems can be slow, but the team are lovely and helpful.
8 de maio de 2024
Opinião espontânea
Resposta da Vodafone UK - Perth
Hi Victoria. Thank you for your review for Rory and the team. Minus the system issues, it's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Vodafone Shop Perth
Young Rory very helpful and knowledgeable when advising my wife and I on new phones to meet our requirements.
8 de maio de 2024
Opinião espontânea
Resposta da Vodafone UK - Perth
Hi Paul. Thank you for your review for Rory. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Emma at the perth branch was very…
Emma at the perth branch was very helpful in helping me choose the best deal/phone for me.
6 de maio de 2024
Opinião espontânea
Resposta da Vodafone UK - Perth
Hi there,
Thanks for taking the time to positively review your experience with Emma! We're delighted you received a great level of service. Enjoy your new phone!
If you do ever need anything in the future, please reach out to us by following the below links:
Facebook - vodafone.uk/3lCYUxW or X - vodafone.uk/3LXh2xl
Thanks,
The Vodafone Social Media Team
Friendly atomosphere in shop
Friendly atomosphere in shop, very helpful with information. And efficient dealing with my account and upgrades. Happy customer thanks
26 de abril de 2024
Opinião espontânea
Resposta da Vodafone UK - Perth
Thank you for your review. It's always great to hear positive feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Outstanding
Rory provided anexcellent service, product, range knowledge and genuinely good fun.
24 de abril de 2024
Opinião espontânea
Resposta da Vodafone UK - Perth
Hi Ben,
Thanks for taking the time to share this amazing feedback with us! We're delighted you received a great service.
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
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