My 8 month old iPhone 13 suddenly decided not to turn on even though it was fully charged. Apple in Regent St checked it out and concluded it was a faulty logic board for which they would charge £380... Ver mais
A empresa respondeu
15 The Quadrant, TW9 1BP Richmond Upon Thames, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
My 8 month old iPhone 13 suddenly decided not to turn on even though it was fully charged. Apple in Regent St checked it out and concluded it was a faulty logic board for which they would charge £380... Ver mais
A empresa respondeu
I walked into the Richmond branch to a smiling helpful young man by the name of Uzair. He was charming, helpful and extremely informative. I got a great mobile plan in no time at all. He was extremely... Ver mais
A empresa respondeu
I recently completed my Vodafone upgrade with Uzair, and the service was outstanding. Uzair is professional, knowledgeable, and made the whole process quick and straightforward. What made the exp... Ver mais
A empresa respondeu
I would like to leave a wonderful review for Zeb at Vodafone Richmond. Although the store had already closed, Zeb noticed that I was looking for something and kindly let me in so he could help.... Ver mais
A empresa respondeu
Escrito pela empresa
15 The Quadrant, TW9 1BP, Richmond Upon Thames, Reino Unido
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Went to this store to get a mobile broadband. Was met with friendly staff and quick service

Resposta da Vodafone UK - Richmond

Resposta da Vodafone UK - Richmond

Resposta da Vodafone UK - Richmond
Excellent service from Humayun at Vodafone Richmond. Highly recommended!

Resposta da Vodafone UK - Richmond
I had a fantastic experience at Vodafone Richmond thanks to Jason's excellent customer service. He went above and beyond to help me find the perfect plan and device for my needs. Jason was knowledgeable, friendly, and patient, and I left the store feeling confident and satisfied with my purchase. I highly recommend Vodafone Richmond and Jason for their outstanding service!

Resposta da Vodafone UK - Richmond
Went to the store for sim card. Ché was very helpful, showed me all the options and then we decided based on my needs.

Resposta da Vodafone UK - Richmond

Resposta da Vodafone UK - Richmond
Che. He was welcoming and helpful. He answered all of my questions amazingly and made me feel at ease. He talked me through the whole process and I left feeling helped and valued.
Richmond branch

Resposta da Vodafone UK - Richmond
Vodafone destroyed my credit score. It went from excellent to poor and stayed the same after months. Last May, I converted my two "pay as you go" Vodafone numbers to the monthly payment plan. The sales guy in the Richmond Vodafone store wanted my bank account information to activate the direct debit. He said both numbers were in direct debit. Unfortunately, he put only one number in direct debit, and the other was unpaid for five months. The guy made a mistake, and I can understand this. Maybe it was a busy day, or he was not in the mood that day. I also blamed myself because I don't check my bank accounts regularly, and I couldn't realise Vodafone was not charging for the second number. But five months!!! Not a single warning SMS message, not an e-mail to inform or a warning call. The number was in use for five months without any notice. I paid all the debt as soon as I realised it, but my credit score crashed. I explained the situation in the Vodafone online chat two times. The guy on the line said, no-worry the score would be ok but nothing changed.
I am applying for my mortgage this month with a poor score. If there is anything Vodafone can do, it has to do it now. I am in such a regret. I should never have gone to a Vodafone store.

Resposta da Vodafone UK - Richmond
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
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