Vodafone UK - Richmond Opiniões 

132
•
TrustScore: 4.5 em 5

4,6

15 The Quadrant, TW9 1BP Richmond Upon Thames, GB

•

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

My 8 month old iPhone 13 suddenly decided not to turn on even though it was fully charged. Apple in Regent St checked it out and concluded it was a faulty logic board for which they would charge £380... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I walked into the Richmond branch to a smiling helpful young man by the name of Uzair. He was charming, helpful and extremely informative. I got a great mobile plan in no time at all. He was extremely... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I recently completed my Vodafone upgrade with Uzair, and the service was outstanding. Uzair is professional, knowledgeable, and made the whole process quick and straightforward. What made the exp... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I would like to leave a wonderful review for Zeb at Vodafone Richmond. Although the store had already closed, Zeb noticed that I was looking for something and kindly let me in so he could help.... Ver mais

A empresa respondeu


Informações sobre a empresa


Informações de contacto

  • 15 The Quadrant, TW9 1BP, Richmond Upon Thames, Reino Unido

4,6

Excelente

TrustScore: 4.5 em 5

132 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,6

Todas as opiniões

(132)

42 851 opiniões nos últimos 12 meses

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Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Went to this store to get a mobile…

Went to this store to get a mobile broadband. Was met with friendly staff and quick service

27 de maio de 2023
Opinião espontânea
logótipo da Vodafone UK - Richmond

Resposta da Vodafone UK - Richmond

Hey Nurul,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Very happy with my new bundle

10 de maio de 2023
Opinião espontânea
logótipo da Vodafone UK - Richmond

Resposta da Vodafone UK - Richmond

Hey Leanne,

I’m glad you had a positive experience thank you for sharing it with us. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Amazing staff

Amazing staff - Chë is very helpful!

9 de maio de 2023
Opinião espontânea
logótipo da Vodafone UK - Richmond

Resposta da Vodafone UK - Richmond

Hey Sergio,

It’s great to hear you’ve had a positive experience. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Great experience

Humayun helped me with my sim plan.

9 de maio de 2023
Opinião espontânea
logótipo da Vodafone UK - Richmond

Resposta da Vodafone UK - Richmond

Hey Charles,

Thank you for your support and feedback.

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Good

Excellent service from Humayun at Vodafone Richmond. Highly recommended!

26 de abril de 2023
Opinião espontânea
logótipo da Vodafone UK - Richmond

Resposta da Vodafone UK - Richmond

Hey Jane,

Thanks for the fabulous review for the team at Vodafone Richmond!

If there's anything at all you still need help with or would like us to look into further, please come and get in touch with my team via Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Fantastic experience

I had a fantastic experience at Vodafone Richmond thanks to Jason's excellent customer service. He went above and beyond to help me find the perfect plan and device for my needs. Jason was knowledgeable, friendly, and patient, and I left the store feeling confident and satisfied with my purchase. I highly recommend Vodafone Richmond and Jason for their outstanding service!

26 de abril de 2023
Opinião espontânea
logótipo da Vodafone UK - Richmond

Resposta da Vodafone UK - Richmond

Hey Holly,

Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Great experience

Went to the store for sim card. Ché was very helpful, showed me all the options and then we decided based on my needs.

25 de abril de 2023
Opinião espontânea
logótipo da Vodafone UK - Richmond

Resposta da Vodafone UK - Richmond

Hi Gert,

Thanks for your lovely review for Ché. I'm glad to hear you've had this experience.

We're always here to help if you need anything and you can reach us by dropping us a message either on Facebook using: vodafone.uk/3K1e4GB - Twitter DM: vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Classificada 5 em 5 estrelas

Amazing staff!

24 de abril de 2023
Opinião espontânea
logótipo da Vodafone UK - Richmond

Resposta da Vodafone UK - Richmond

Hi George,

Thanks for sharing this lovely feedback, about the amazing service you've had in our Richmond store.

If you ever need any help, there’s a useful Help and Support section, on our website here: https://support.vodafone.co.uk/

Thanks again,
Vodafone Social Media team

Classificada 5 em 5 estrelas

Excellent service

Excellent service! Chris is very helpful.

21 de abril de 2023
Opinião espontânea
logótipo da Vodafone UK - Richmond

Resposta da Vodafone UK - Richmond

Hi Lara,

Thank you for your review. It's always great to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Che’s The Best!

Che. He was welcoming and helpful. He answered all of my questions amazingly and made me feel at ease. He talked me through the whole process and I left feeling helped and valued.
Richmond branch

3 de abril de 2023
Opinião espontânea
logótipo da Vodafone UK - Richmond

Resposta da Vodafone UK - Richmond

Hi Ashlee, Thank you for your support and feedback. Which store did you recently visit so we're able to feed this back to Che directly?
Thanks again,
Vodafone Social Media Team

Classificada 1 em 5 estrelas

Vodafone destroyed my credit score

Vodafone destroyed my credit score. It went from excellent to poor and stayed the same after months. Last May, I converted my two "pay as you go" Vodafone numbers to the monthly payment plan. The sales guy in the Richmond Vodafone store wanted my bank account information to activate the direct debit. He said both numbers were in direct debit. Unfortunately, he put only one number in direct debit, and the other was unpaid for five months. The guy made a mistake, and I can understand this. Maybe it was a busy day, or he was not in the mood that day. I also blamed myself because I don't check my bank accounts regularly, and I couldn't realise Vodafone was not charging for the second number. But five months!!! Not a single warning SMS message, not an e-mail to inform or a warning call. The number was in use for five months without any notice. I paid all the debt as soon as I realised it, but my credit score crashed. I explained the situation in the Vodafone online chat two times. The guy on the line said, no-worry the score would be ok but nothing changed.

I am applying for my mortgage this month with a poor score. If there is anything Vodafone can do, it has to do it now. I am in such a regret. I should never have gone to a Vodafone store.

21 de março de 2023
Opinião espontânea
logótipo da Vodafone UK - Richmond

Resposta da Vodafone UK - Richmond

Hi Ozkan,

I can understand your concern with this and it's something we take seriously. I'm sorry to hear the impact it's having.

I'd like my team to investigate why you weren't notified of the overdue balance. Please reach out to us on Social Media, using Facebook at www.facebook.com/vodafoneUK - on Twitter using @VodafoneUK or through Instagram using Vodafone UK

Thanks,
Vodafone Social Media Team

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

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