A very nice and patient knowledgeable assistant manager Tam and Tai, sales advisor. A confusing process for me but made easier with their help. Great advice without any pressure. Thank you very much.... Ver mais
A empresa respondeu
Localização
Alterar localizaçãoUnit 18 , Liberty 2 Shopping Centre, RM1 3EE Romford, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
I had such a lovely experience with Gurpz at Vodafone! She was incredibly kind, patient, and professional throughout my visit. It’s rare to meet someone who genuinely cares about helping customers,... Ver mais
A empresa respondeu
Visited the romford store and was served by Gary. He was patient and full of knowledge. He really narrowed it down into exactly what I needed in a phone. He also went above and beyond, helped me with... Ver mais
A empresa respondeu
Helpful with customers including me helped me blacklist my stolen iPhone and very nice workers and helped me with every questions I had in doubt in my mind. I would recommend people to come here and g... Ver mais
A empresa respondeu
Informações sobre a empresa
- Operadora de redes móveis
- também em
- Empresa de telecomunicação
- Loja de telemóveis
- Operador de Internet
- Serviço de hospedagem web
Sobre Vodafone UK - Romford
Escrito pela empresa
Informações de contacto
Unit 18 , Liberty 2 Shopping Centre, RM1 3EE, Romford, Reino Unido
4,9
Excelente
280 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Upgrade
Friendly staff who answered any questions and very helpful
20 de agosto de 2024
Opinião espontânea
Resposta da Vodafone UK - Romford
Hi Amy,
Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.
Thanks again, Vodafone Social Media Team
Ben was really helpful and took my…
Ben was really helpful and took my problem in such consideration and was very patient with me gave me so many solutions and was able to give me the best end result
10 de agosto de 2024
Opinião espontânea
Resposta da Vodafone UK - Romford
Thank you for your support and feedback.
Thanks again,
Vodafone Social Media Team
Tam was very kind and helped me make a…
Tam was very kind and helped me make a new contract, explained everything in detail and I left very satisfied
11 de julho de 2024
Opinião espontânea
Resposta da Vodafone UK - Romford
Hi Diverse,
This is a great review for Tam. We’re glad to hear you found the best option for you when visiting the store.
If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Tam was very helpful and we got a very…
Tam was very helpful and we got a very good deal
10 de julho de 2024
Opinião espontânea
Resposta da Vodafone UK - Romford
Thanks for your review Sally. It's fab to see one of our team being so helpful 😊
Thanks, The Vodafone Social Media Team
Tam is an amazing and professional…
Tam is an amazing and professional employee in your company. He helped me so much and gave me really good deals ! It’s hard to find this days people like him !! Thank you Tam
5 de julho de 2024
Opinião espontânea
Resposta da Vodafone UK - Romford
Hi Ioana,
Thanks for sharing your fabulous feedback for Tam. If you need any help in the future, please message us via:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Tam was very helpful and informative
Tam was very helpful with me and information was clear
3 de julho de 2024
Opinião espontânea
Resposta da Vodafone UK - Romford
Hi Sheila,
Thanks for your review and feedback for Tam.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Tam was amazing today
Tam was amazing today. He was very helpful, friendly and took his time and made sure we had everything we needed and left very happy.
29 de junho de 2024
Opinião espontânea
Resposta da Vodafone UK - Romford
Hi Kirsty,
We're delighted you had such a positive experience. Thanks for sharing your feedback with us!
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Gurpz was very very helpful in getting…
Gurpz was very very helpful in getting our Vodafone app sorted by going online ,can't have asked for a better service
6 de junho de 2024
Opinião espontânea
Resposta da Vodafone UK - Romford
Hi Christine,
Thank you for reviewing and sharing your feedback for Gurpz.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Tech Rescue!…
Had a technical problem with my new phone.Gary tried several things until problem was fixed. Very helpful .I can now call my bank and car insurance provider without problems Brilliant service! Thank you.
4 de junho de 2024
Opinião espontânea
Resposta da Vodafone UK - Romford
Hi Dawn!
I'm glad to hear Gary was able to help get you sorted. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone.
Thanks, Vodafone Social Media Team
Worst unlimited plan you can get
Worst unlimited plan you can get! I had my my plan upgraded to unlimited, first 3 mos was brilliant but after wards it began to become slow no one attends me the keep passing me one to another and it only reaches 2-4mbps each time i do the internet speed test. I wanna cancel my plan so bad with these company, dont advertise lies!
19 de maio de 2024
Opinião espontânea
Resposta da Vodafone UK - Romford
Hi Glenn. It's disappointing to see your comments, concerns and feedback. We completely understand the importance of keeping connected online. This isn't the smooth experience we want you to have, nor the service that we strive for here at Vodafone. It may be worth double-checking that you're not on a speed capped Unlimited plan. We have 2 unlimited plans: Unlimited (max 10Mbps) and Unlimited Max (fastest available speed). If you're on an Unlimited Max plan and therefore have no speed cap, we would recommend checking out our Network Status Checker online. This tool http://vodafone.uk/nsc will advise you on how our network’s performing where you are, including up-to-date information on anything going on that might be affecting your services.
Vodafone Social Media Team
Gurpz was the staff who attended to me.
Gurpz was the staff who attended to me.
Gurpz was amazing and simply the best.
Thanks Gurpz, thanks Vidafone.
I'll always do VODAFONE cos of Gurpz.
23 de abril de 2024
Opinião espontânea
Resposta da Vodafone UK - Romford
Hi Matthew,
Thank you for taking the time to leave us a review and sharing this feedback for Gurpz.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Walked in enquiring about broadband
Walked in enquiring about broadband. My plan was to shop around. But after the service I received, I had to take my broadband from Voda. These guys were amazing in their service. Explained to me it'll be the best broadband for where I lived and got and really good deal too. Thank you Tam and the team for amazing service
18 de abril de 2024
Opinião espontânea
Resposta da Vodafone UK - Romford
Hey Mohibul, thanks for your review. It's great o see the team explained everything you needed to make your decision, and found you a great deal too.
thanks, The Vodafone Social Media team
Brilliant help reccomended girl at romford shop
Very helpful in all aspects very professional service
18 de abril de 2024
Opinião espontânea
Resposta da Vodafone UK - Romford
Thanks for your great review, Melvin! If you ever need more help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks again, Vodafone Social Media Team
I have been having a issue with my new…
I have been having a issue with my new upgraded plan I couldn’t solve it for a week via website. So, I went to one of their brunches in Romford!! I am relieved now!! Thanks to Gurpreet.. Thank you.
17 de abril de 2024
Opinião espontânea
Resposta da Vodafone UK - Romford
Hi Vladislav,
Thanks for taking the time to write such a great review! We're delighted that Gurpreet was able to resolve your query. If you ever need more help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Gurpz was really nice and approched us…
Gurpz was really nice and approched us with professionalism
17 de abril de 2024
Opinião espontânea
Resposta da Vodafone UK - Romford
Hi Lorena,
Thanks for sharing this lovely review for Gurpz. We appreciate your support.
We're here to help if you need anything. You can reach us by dropping us a message either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Resposta da Vodafone UK - Romford
Hi Piro,
Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Romford great customer service
I attended the Romford store today Gurps was extremely helpful & patient. I would definitley recommend attending this store & Vodafone's service.
8 de abril de 2024
Opinião espontânea
Resposta da Vodafone UK - Romford
Hi Lea,
Thanks for your review and feedback for the team.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
It was very nice to serve me mr Ben in…
It was very nice to serve me mr Ben in Vodafone Romford thank you thank you
23 de março de 2024
Opinião espontânea
Resposta da Vodafone UK - Romford
Hi Samir,
Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Ferit was very helpful and did…
Ferit was very helpful and did everything for me. Got a good deal and updated my address /account for me. Thank you.
21 de março de 2024
Opinião espontânea
Resposta da Vodafone UK - Romford
Thanks for your review. I'm glad Ferit was able to get everything sorted today.
All the best, Vodafone Social Media team
Great service from nurul nice guy good…
Great service from nurul nice guy good service
18 de março de 2024
Opinião espontânea
Resposta da Vodafone UK - Romford
Hi Dean,
It's great to hear about your recent experience. Thank you for taking the time to review.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.