Shannon was amazing with her customer service skills. Right person on right place- she provided amazing upgrade offer and run through whole process smoothly without any issues. 1 or even 0 stars for... Ver mais
A empresa respondeu
70 Church Street, CV21 3PT Rugby, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Shannon was amazing with her customer service skills. Right person on right place- she provided amazing upgrade offer and run through whole process smoothly without any issues. 1 or even 0 stars for... Ver mais
A empresa respondeu
Regarding Gemma retail Advisor. Rugby store i asked her for phone number, and offered to take her out for a nice slap up meal for two , unfortunately I brought all of her 11 children, including the... Ver mais
A empresa respondeu
Great experience at the Vodafone store in Rugby. The team were friendly, patient, and very knowledgeable. They took the time to explain everything clearly and made the whole process quick and stress f... Ver mais
A empresa respondeu
Shannon at Rugby is very lovely and sorted my eSIM reactivation out in less than 10minutes. She told me about all the benefits my sim has and I upgraded to euro roaming with her so I won’t have proble... Ver mais
A empresa respondeu
Escrito pela empresa
70 Church Street, CV21 3PT, Rugby, Reino Unido
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
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Stewart helped me through the stress of a new phone excellent knowledge brilliant at his job

Resposta da Vodafone UK - Rugby
Shannon was absoloutely fantastic and got me out of a pickle. Would recommend her as your first choice contact at the store

Resposta da Vodafone UK - Rugby
Extremely helpful brunch, everyone absolutely perfect especially Wictoria was a star!

Resposta da Vodafone UK - Rugby
Wictoria was very honest and kind. We were able to set up a new deal in short time. Were able to chat casually which set my nerves at ease. Better yet she found a great deal with a new phone so I am chuffed.

Resposta da Vodafone UK - Rugby
Bradley and collegue helped me out so much! I lost my WhatsApp for a couple of hours. Bradley worked overtime to sort it out for me. Love this Vodafone shop anyway the staff go above and beyond. Raise their salaries please. Thanks all

Resposta da Vodafone UK - Rugby
Thank you to Gemma and Shannon . Both had fantastic customer service.

Resposta da Vodafone UK - Rugby
Really great experience Stewart, Gemma and James were incredibly helpful. Thank you very much!

Resposta da Vodafone UK - Rugby
Stewart was very helpful providing options to upgrade my SIM only package and outlined an offer which included a tablet.

Resposta da Vodafone UK - Rugby
Really good service from Wiktoria walked through all options available and tailored offerings to my needs. Would definitely go back to her for any purchases

Resposta da Vodafone UK - Rugby
Speedy service. Greeted when I walked in by the lady. Sorted what i needed sorting.

Resposta da Vodafone UK - Rugby
Visited Rugby Store today and was served by Shannon and the rest of the team. They were all brilliant and very helpful. Would highly recommend.

Resposta da Vodafone UK - Rugby

Resposta da Vodafone UK - Rugby

Resposta da Vodafone UK - Rugby
The young lady called Wiktoria was friendly knowledgeable and easy to speak to. The interaction of the whole team in the shop was lovely to see.

Resposta da Vodafone UK - Rugby
I had mega phone problems with my Galaxy 12 ...its old and feeble like me. Shannon the Assistant Manager at Vodafone Rugby was able to talk me through the whole process and set me up with a new Samsung 17!!! Amazing knowledge and service. Thank you so much Shannon and your team. You have really got great customer service here. Highly recommended. And yes I will be back to the store soon for a brilliant superfamily bread band package x thank you. MARCUS X

Resposta da Vodafone UK - Rugby
Stew was very helpful and got me a better deal.

Resposta da Vodafone UK - Rugby
Stew was knowledgeable and helpful. Nice friendly member of staff

Resposta da Vodafone UK - Rugby
Shannon, assistant store manager, was incredibly helpful with my 83yo mother. We left with a new phone all set up. Great service. She explained everything in a way Mum could understand.

Resposta da Vodafone UK - Rugby
Gemma
Well lovely and helpfull person
I'm fully satisfied
Thank you so much

Resposta da Vodafone UK - Rugby
The team members James and Gemma have been so helpful and professional!

Resposta da Vodafone UK - Rugby
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