I visited your Scarborough store to enquire about your Broadband packages and the ease to switch. Owen, in-store, was first class with his service. He checked everything out and gave me the informati... Ver mais
A empresa respondeu
Localização
Alterar localização13 Westborough, YO11 1UH Scarbrough, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
We dealt with Tom, who was extremely helpful guiding us with expertise on the different sim and phone options. I would highly recommend this Scarborough Vodafone store.
A empresa respondeu
Went into my local Vodafone store in Scarborough to get a new phone deal. Previously tried on the Vodafone app, but there was a problem with the server so I couldn't get anywhere. At the store, afte... Ver mais
A empresa respondeu
Currently on holiday in a Caravan in the Reighton N/Yorkshire area. Wi-Fi available, speed is very low. Visited Vodafone Scarborough for options. April shop assistant knew exactly how to fix the issue... Ver mais
A empresa respondeu
Informações sobre a empresa
- Operadora de redes móveis
- também em
- Empresa de telecomunicação
- Loja de telemóveis
- Operador de Internet
- Serviço de hospedagem web
Sobre Vodafone UK - Scarborough
Escrito pela empresa
Informações de contacto
13 Westborough, YO11 1UH, Scarbrough, Reino Unido
4,9
Excelente
219 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Excellent service
Excellent service, he got me the very best deal!
15 de fevereiro de 2024
Opinião espontânea
Resposta da Vodafone UK - Scarborough
Hi Lewis. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Informative
Informative, helpful and polite assistant. He appeared to find an appropriate tariff and phone to meet my requirements.
31 de janeiro de 2024
Opinião espontânea
Resposta da Vodafone UK - Scarborough
Hi Gillian,
We're pleased to hear about your recent experience. Thank you for reviewing.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Friendly
Friendly, polite and patient staff especially Tom who I dealt with and sorted me a new contract.
23 de janeiro de 2024
Opinião espontânea
Resposta da Vodafone UK - Scarborough
Hi Tim,
Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Thank you to Nick for the excellent…
Thank you to Nick for the excellent customer service
13 de janeiro de 2024
Opinião espontânea
Resposta da Vodafone UK - Scarborough
Hi there,
Thank you for your great feedback regarding Nick. We're really happy to hear this!
If you need any help in the future, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Great service
Thank you very much for your help. A branch with caring and polite employees. They were very helpful in solving the problem
10 de janeiro de 2024
Opinião espontânea
Resposta da Vodafone UK - Scarborough
Hi Sadettin,
Thanks for your review and feedback, this is great to hear!
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Scarborough Store, April
April in the Scarborough store was amazing. Worked way beyond her 4pm finish to get me the best deal. She sorted me out a cheaper tariff and a new handset at no additional cost! I'd only popped in to ask a question!
7 de janeiro de 2024
Opinião espontânea
Resposta da Vodafone UK - Scarborough
Hi Sarah,
This is such an amazing review for April. I’m glad to hear you found the best option for you when visiting the store.
If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Great service in Scarborough
Vodafone shop in Scarborough. I was seen by April and she was fantastic. I'm not very technical and she was very patient and professional. She listened to what I was looking for and explained everything clearly.
I have come away with an upgraded phone and a cheaper monthly cost. I know I can pop in if I have any questions. I saw both April and Alex supporting customers Brilliantly. I am very impressed with April. I hope this feedback will be passed on to her. Thank you.
17 de dezembro de 2023
Opinião espontânea
Resposta da Vodafone UK - Scarborough
Hi Sarah,
Thanks for taking the time to write such a great review! We're delighted that April and Alex was able to resolve your query. If you ever need help with anything at all, please come and chat to us over on Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again, Vodafone Social Media Team
Tom made my upgrade experience simple
Tom made my upgrade experience simple, easy and quick
9 de dezembro de 2023
Opinião espontânea
Resposta da Vodafone UK - Scarborough
Hey Deborah,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Customer Service by Olivia
I went to enquire about the possibility of transferring my current phone number to a new a sim as I'd just lost my phone. I was served by Olivia, she made me feel very welcome, was perfectly polite, very professional and we had a good laugh. She is an absolute credit to the store.
6 de dezembro de 2023
Opinião espontânea
Resposta da Vodafone UK - Scarborough
Hey Jake,
Thanks for letting us know what an amazing job Olivia did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Spoke with Tom and sorted out a deal
Spoke with Tom and sorted out a deal. Fantastic staff in Scarborough, so helpful
29 de novembro de 2023
Opinião espontânea
Resposta da Vodafone UK - Scarborough
Hi Patricia,
Thanks for your review and feedback for Tom.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
I wish to give a big thanks to Nick
I wish to give a big thanks to Nick. Our local manager at Vodafone.
I'd had technical issues with my phone since beginning of November.
Various people from Samsung and Vodafone have tried to no avail but, Nick is a genius. He resolved the issue within an hour. Very technical minded, great job thanks Nick.
20 de novembro de 2023
Opinião espontânea
Resposta da Vodafone UK - Scarborough
Hi Lee,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Has an easy and stressful visit sorting…
Has an easy and stressful visit sorting my mobile and broadband out.
19 de novembro de 2023
Opinião espontânea
Resposta da Vodafone UK - Scarborough
Thanks for the brilliant feedback, Justin! It's really appreciated. If you ever need more help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks again, Vodafone Social Media Team
A* service
Tom was very helpful and knowledgable and made upgrading my phone a very easy process. All the staff in the Scarborough store were very polite and welcoming!
15 de novembro de 2023
Opinião espontânea
Resposta da Vodafone UK - Scarborough
Hi Mandy. Thank you for your review for Tom. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Impressed by Vodafone and their new staff.
I had been with EE since the T mobile days and decided for a change of phone. Went to the EE shop who just wasn't interested in giving me a good deal, angry and frustrated I walked out. My wife who is with Vodafone suggested I should try them. I went into the Vodafone shop and was met by a very friendly young lady by the name of "Liv". After going through different deals she confessed that was only her 3rd week in the job. I was so surprised as her knowledge and professionalism was second to none. It was all down to "Liv" that I changed to Vodafone, even EE admitted it was a good deal and they couldn't match it. I hope "Liv" stays with Vodafone as she is a valuable and knowledgeable employee.
11 de novembro de 2023
Opinião espontânea
Resposta da Vodafone UK - Scarborough
Hey, Welcome aboard! It's great to see Liv was able to find you a great deal.
Thanks again for your awesome feedback,
The Vodafone Social Media Team
Alex and Tom gave amazing customer…
Alex and Tom gave amazing customer service both times I went in to upgrade.
24 de outubro de 2023
Opinião espontânea
Resposta da Vodafone UK - Scarborough
Hi Elise,
Thanks for sharing this lovely review for Alex and Tom. We appreciate your support.
We're here to help if you need anything. You can reach us by dropping us a message either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Great service
Great service, especially from Alex and Tom. I would visit again.
13 de outubro de 2023
Opinião espontânea
Resposta da Vodafone UK - Scarborough
Hey Josh,
Thanks for the lovely review and fantastic support for both Alex and Tom.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Hi I recently went into my locarel…
Hi I recently went into my local Vodafone shop in Scarborough I had dropped my phone and was so worried about my photos and videos of my Father who died in January Alex and Tom spent nearly a whole day retrieving them for me I am so Eternally Grateful I'm 61 and have been a Vodafone customer for 30 years you do Everything Right for the customer, The customer comes First Thank You
6 de outubro de 2023
Opinião espontânea
Resposta da Vodafone UK - Scarborough
Hi Stephen,
I'm sorry to hear of your loss. I can understand how important the photos and videos must be.
Thanks so much for taking your time to leave this review for Alex and Tom.
If you ever need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - Twitter DM: vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Today we visited the store in…Scarborough
Today we visited the store in Scarborough, we had a little waiting time but the staff were so polite and said they would be with us shortly.
We were served by Tom who went above and beyond to help us with a few issues. He was very thorough and checked all our accounts to make sure that they were all working for us the best way possible.
Absolute credit to the store, Thank you Tom
24 de setembro de 2023
Opinião espontânea
Resposta da Vodafone UK - Scarborough
Hi Lynn,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or Twitter @VodafoneUK.
Thanks,
Vodafone Social Media Team
Updating my phone and contract at Vodafone, Scarborough.
Updated my phone and contract thanks to 2 exceptional young chaps: Nick and Tom. They helped me identify the right product to suit me and my circumstances, and were incredibly helpful, kind, efficient and patient. In summary; outstanding customer service and a credit to Vodafone.
18 de setembro de 2023
Opinião espontânea
Resposta da Vodafone UK - Scarborough
Hi Gillian,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or Twitter @VodafoneUK.
Thanks,
Vodafone Social Media Team
Oliver was really helpful and talked us…
Oliver was really helpful and talked us through every step. He was very patient and kind when explaining the contract to me, would definitely recommend to anyone who is looking for a new phone!
9 de setembro de 2023
Opinião espontânea
Resposta da Vodafone UK - Scarborough
Thanks for your review Lydia. It's great to hear Oliver took the time to explain everything for you.
Thanks, The Vodafone Social Media Team
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.