I visited your Scarborough store to enquire about your Broadband packages and the ease to switch. Owen, in-store, was first class with his service. He checked everything out and gave me the informati... Ver mais
A empresa respondeu
Localização
Alterar localização13 Westborough, YO11 1UH Scarbrough, GB
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Leia as opiniões dos outros
We dealt with Tom, who was extremely helpful guiding us with expertise on the different sim and phone options. I would highly recommend this Scarborough Vodafone store.
A empresa respondeu
Went into my local Vodafone store in Scarborough to get a new phone deal. Previously tried on the Vodafone app, but there was a problem with the server so I couldn't get anywhere. At the store, afte... Ver mais
A empresa respondeu
Currently on holiday in a Caravan in the Reighton N/Yorkshire area. Wi-Fi available, speed is very low. Visited Vodafone Scarborough for options. April shop assistant knew exactly how to fix the issue... Ver mais
A empresa respondeu
Informações sobre a empresa
- Operadora de redes móveis
- também em
- Empresa de telecomunicação
- Loja de telemóveis
- Operador de Internet
- Serviço de hospedagem web
Sobre Vodafone UK - Scarborough
Escrito pela empresa
Informações de contacto
13 Westborough, YO11 1UH, Scarbrough, Reino Unido
4,9
Excelente
219 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Tom!
Tom provided exceptional service, ensuring a seamless and comprehensible experience. His expertise and professionalism were instrumental in facilitating a positive outcome.
4 de junho de 2024
Opinião espontânea
Resposta da Vodafone UK - Scarborough
Hi Kieran. Thank you for your review for Tom. It's always lovely to read such fantastic feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Tom made my interactions so easy and…
Tom made my interactions so easy and stress free!! Amazing manager very happy!!
4 de junho de 2024
Opinião espontânea
Resposta da Vodafone UK - Scarborough
Hi Nicole. Thank you for your review for Tom. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Very good service
Very helpful staff dealing with a complicated alteration to both broadband and phone plans.
2 de junho de 2024
Opinião espontânea
Resposta da Vodafone UK - Scarborough
Hi Tony,
Thank you for your review and great feedback .
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Extremely helpful and knowledgeable staff.
I've been to this store several times since deciding to change my mobile network and Internet provider.
The staff here are very polite and always willing to help, they are also very knowledgeable about the products they sell.
On this particular day, my brother decided he wanted a new tablet. The assistant was more than helpful, and even linked the new tablet to my brothers phone.
Excellent customer service, which I find is becoming increasingly rare these days.
23 de maio de 2024
Opinião espontânea
Resposta da Vodafone UK - Scarborough
Hi Antony. Thank you for your review for the team. It's always lovely to read such fantastic feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
April superb customer service and very…
April superb customer service and very friendly and went through everything in detail
24 de maio de 2024
Opinião espontânea
Resposta da Vodafone UK - Scarborough
Hi Ricky,
Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Expertly helpful
Tom was very friendly, polite and knowledgeable.
19 de maio de 2024
Opinião espontânea
Resposta da Vodafone UK - Scarborough
Hi Bernie,
We appreciate your feedback! If you ever need further help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Excellent service from Alex
Excellent service from Alex, got me the perfect deal
4 de maio de 2024
Opinião espontânea
Resposta da Vodafone UK - Scarborough
Hi Jacquile,
Thank you for taking the time to share this great feedback!
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
MaryAnne
MaryAnne, friendly efficient and knowledgeable answered all of my queries and very helpful
10 de abril de 2024
Opinião espontânea
Resposta da Vodafone UK - Scarborough
Hi Antony. Thank you for your review for MaryAnne. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Vodaphone shop visit
Had to wait quite a while to be seen (not staffs fault just busy and three staff on)
When serverd Tom was very good,pleasent and got me a good deal.
I wanted to cancel my tablet I no longer use but had to do it online would of been better to be able to do it in the shop. Again not the fault of the staff in the shop.
15 de abril de 2024
Opinião espontânea
Resposta da Vodafone UK - Scarborough
Hi Garry. Thank you for your review for Tom. Minus the wait time, it's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Very Helpful
Very helpful and courteous Advisor in the Scarborough store
13 de abril de 2024
Opinião espontânea
Resposta da Vodafone UK - Scarborough
Hi Steven,
Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Called into store to ask questions…
Called into store to ask questions about my phone. Tom was very good & helpful me sorting out an order for broadband.
7 de abril de 2024
Opinião espontânea
Resposta da Vodafone UK - Scarborough
Hi Eileen,
It's great to hear about this recent experience, and feedback for Tom. Thanks for your review.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Very friendly and knowledgeable young…
Very friendly and knowledgeable young man Tom. Very helpful - especially - we are in our 80s and modern techno is a foreign world to us!!
5 de abril de 2024
Opinião espontânea
Resposta da Vodafone UK - Scarborough
Hi Heather,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Resposta da Vodafone UK - Scarborough
Hi Helen,
Thanks for this fantastic review! We're delighted you had a great experience with Tom.
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Broadband contract
Both myself and my Mum called into the Vodafone store to speak about our broadband contract. We spoke to the assistant manager Tom he found us a great deal and saved us some money.He really couldn’t do enough for us. I found Tom to be very helpful and friendly throughout our visit. He really is a credit to Vodafone.
Many thanks.
2 de abril de 2024
Opinião espontânea
Resposta da Vodafone UK - Scarborough
Hi there,
Thanks so much for taking the time to share this amazing feedback with us! We're delighted you had such a positive experience with Tom and found yourself a great deal.
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Tom from Scarborough Vodafone
Very good experience in this place, always help us with everything about the phone company and internet , we have to said thank you very much for your help Tom , you deserve 10 stars not 5 xx
16 de março de 2024
Opinião espontânea
Resposta da Vodafone UK - Scarborough
Hi there,
It's great to hear about your recent experience and feedback for Tom. Thanks for reviewing.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Very helpful and a good manner
15 de março de 2024
Opinião espontânea
Resposta da Vodafone UK - Scarborough
Hi Andrew,
Your feedback is so important to us, so thanks for this great review! We're happy to hear you had a lovely experience.
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Good experience
I was attended to almost immediately by Tom who sorted all my existing issues out and put me onto a better deal than I was originally on.👍
13 de março de 2024
Opinião espontânea
Resposta da Vodafone UK - Scarborough
Hi Mick,
Thank you for reviewing and sharing this feedback for Tom.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Great service
Tom made everything easy, explaining changes and saving us some money. He was helpful and friendly, making the whole process of renewing our broadband and mobile contracts an actual pleasure and not a hassle as most things are today.
11 de março de 2024
Opinião espontânea
Resposta da Vodafone UK - Scarborough
Hi Liz,
It's lovely to see you had such a positive experience with Tom. This is absolutely what we aim for! If you ever need more help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Tom at the Scarborough store
Tom was great at the Scarborough store, well experienced and clear with everything they said, there was nothing we were concerned about thanks to they're informed points. You're in good hands when Tom is sorting out your phone issues/upgrades at Vodaphone
5 de março de 2024
Opinião espontânea
Resposta da Vodafone UK - Scarborough
Hi Adam,
This is such a great review for Tom. Thanks for sharing. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB – X (formerly Twitter) : vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
I was with vodaphone in Scarborough
I was with vodaphone in Scarborough. Terrible signal. Put up with it for ages then eventually went in the shop who told me to go elsewhere so I'm now with EE.
Got a debt letter off Lowell this morning claiming I owe 60 for a month I didn't even use.
Not very happy one bit!!!!
20 de fevereiro de 2024
Opinião espontânea
Resposta da Vodafone UK - Scarborough
Hey Carol, this sounds like it may have been the result of an unpaid final bill. If you pop our team a private message with your details, I'm sure we'll be able to provide a little more information about this. You can reach us through Facebook - vodafone.uk/3lCYUxW, or X - vodafone.uk/3LXh2xl
Thanks, The Vodafone Social Media Team
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