Vodafone UK - Selby Opiniões 

166
•
TrustScore: 5 em 5

4,9

11 Market Cross, YO8 4JS SELBY, GB

•

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Just been to Vodafone in selby a lovely lad called Rob sorted my issue out very quick I’m and efficiently excellent service well don to him

A empresa respondeu

Classificada 5 em 5 estrelas

Had a problem with my phone. Went into Vodafone Selby store, and spoke to a gentleman there for advice. He got my issues fixed there and then. I’m not even with Vodafone network, and he fixed it for m... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I visited and regularly use the vodafone store in selby n.yorks. Im generally seen by Danny instore, he is incredibly helpful with advise on my bill, the fuctions i can use on my phone advise on... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Rob at Selby Vodafone Store was exceptional today. So professional, friendly and no questions I had were a problem. He clearly knows his role very well and takes pride in helping others. I work in cus... Ver mais

A empresa respondeu


Informações sobre a empresa


Informações de contacto

  • 11 Market Cross, YO8 4JS, SELBY, Reino Unido

4,9

Excelente

TrustScore: 5 em 5

166 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,9

Todas as opiniões

(166)

39 841 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Marcels knowledge and patience e was…

Marcels knowledge and patience e was great today. Helped us switch to Vodafone.

2 de setembro de 2024
Opinião espontânea
logótipo da Vodafone UK - Selby

Resposta da Vodafone UK - Selby

Hi Graham. Thank you so much for taking the time to leave us a 5 star review! We're glad you had such a positive experience with us and with Marcels.

If you do ever need anything in the future, please reach out to us by following the below links:
Facebook - http://vodafone.uk/3lCYUxW or X - http://vodafone.uk/3LXh2xl.

Thanks,
The Vodafone Social Media Team

Classificada 5 em 5 estrelas

Rob has been excellent in helping me…

Rob has been excellent in helping me source a phone and contract

16 de agosto de 2024
Opinião espontânea
logótipo da Vodafone UK - Selby

Resposta da Vodafone UK - Selby

Hi there,

That's lovely to hear! Thanks for the review.

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Very helpful and professional

Very helpful and professional. Marcel was great, and I got everything done in one go. Top job.

15 de agosto de 2024
Opinião espontânea
logótipo da Vodafone UK - Selby

Resposta da Vodafone UK - Selby

Hi Beth,

This is lovely feedback for Marcel. Thanks for taking your time to share the experience.

If you ever need any help, please reach out to us by dropping a message either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Classificada 5 em 5 estrelas

Lesley and Marcel was very good and…

Lesley and Marcel was very good and helpful in selby

7 de agosto de 2024
Opinião espontânea
logótipo da Vodafone UK - Selby

Resposta da Vodafone UK - Selby

Hey Laurentiu,

Thanks for the feedback and support, we really appreciate it!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Excellent

Friendly, knowledgeable, Danny

5 de agosto de 2024
Opinião espontânea
logótipo da Vodafone UK - Selby

Resposta da Vodafone UK - Selby

Hi Serena,

Thank you for taking the time to review and share your feedback, we appreciate it!

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Very helpful and informative.

Very helpful and informative.
His Customer service skills are a credit to the company.
He made me feel comfortable and never under any pressure.
I felt he went above and beyond

25 de julho de 2024
Opinião espontânea
logótipo da Vodafone UK - Selby

Resposta da Vodafone UK - Selby

Hi Alan.

Thank you for taking the time to leave a review. It's great to hear about your recent experience and feedback.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Classificada 5 em 5 estrelas

Danny made my upgrade seamless …

Danny made my upgrade seamless appreciated it thank you

28 de junho de 2024
Opinião espontânea
logótipo da Vodafone UK - Selby

Resposta da Vodafone UK - Selby

Hey Daniel, It's great to see we were able to make your move so simple. Thanks, The Vodafone Social Media team

Classificada 5 em 5 estrelas

Robert at the Selby shop sorted my…

Robert at the Selby shop sorted my voicemail problem, which after hours on the phone with customer service was not resolved. But Rob was very helpful friendly and efficient.
Thank you

3 de junho de 2024
Opinião espontânea
logótipo da Vodafone UK - Selby

Resposta da Vodafone UK - Selby

Hi Bettina. Thank you for your review for Robert. Minus your experience prior to your store visit, It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Marcel and Rob helped me get a good…

Marcel and Rob helped me get a good renewal deal on my broadband and phone number,. Very happy

3 de junho de 2024
Opinião espontânea
logótipo da Vodafone UK - Selby

Resposta da Vodafone UK - Selby

Hi Cynthia,

Thank you for reviewing and sharing this great feedback for Marcel and Rob.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Classificada 5 em 5 estrelas

I came in with a problem device.

I came in with a problem device.
The shop manager Marcel sorted the problem straight out with no fuss.
Thanks for the excellent service and outcome!

11 de maio de 2024
Opinião espontânea
logótipo da Vodafone UK - Selby

Resposta da Vodafone UK - Selby

Hey Stephen, It's great to see Marcel was able to help get everything sorted for you today!
Thanks again, The Vodafone Social Media Team

Classificada 5 em 5 estrelas

Danny gave fantastic service today for…

Danny gave fantastic service today for me and transferred all my data to my new phone nothing was too much trouble definitely recommend

7 de maio de 2024
Opinião espontânea
logótipo da Vodafone UK - Selby

Resposta da Vodafone UK - Selby

Hi Judith,

Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Rob was great at handling my upgrade

Rob was great at handling my upgrade

7 de maio de 2024
Opinião espontânea
logótipo da Vodafone UK - Selby

Resposta da Vodafone UK - Selby

Hi there,

Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Marcel was excellent

Marcel was excellent.
We were having issues with my elderly mother’s mobile phone and broadband. He was extremely patient and kind and fully explain the issues she was having and resolved everything.

22 de abril de 2024
Opinião espontânea
logótipo da Vodafone UK - Selby

Resposta da Vodafone UK - Selby

Hi Sue. Thank you for your review for Marcel. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Great experience Danny has sound…

Great experience Danny has sound knowledge sorted me a good deal

4 de abril de 2024
Opinião espontânea
logótipo da Vodafone UK - Selby

Resposta da Vodafone UK - Selby

Hey Lee,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Upgrade

Came in enquire about contract. Rob was very excellent with our enquiry and we also bought a new phone

4 de abril de 2024
Opinião espontânea
logótipo da Vodafone UK - Selby

Resposta da Vodafone UK - Selby

Hey Janet,

Thanks for the lovely review and fantastic support for Rob.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Great convo with rob

Great convo with rob. Helped out alot sorting new phone. Very friendly service!

13 de março de 2024
Opinião espontânea
logótipo da Vodafone UK - Selby

Resposta da Vodafone UK - Selby

Hi Derek,

Thanks for your review and feedback for Rob, this is great to hear.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Classificada 5 em 5 estrelas

Excellent service today!

Today I called in at the Vodafone shop in Selby with a number of problems including having a faulty Internet connection.
I was served by Marcel, the manager.
He was very professional and knowledgeable and carefully took me through all the things I needed to do. I am not very good at technology so he wrote details down, repeated them and made sure that I understood everything. He was extremely patient and courteous and also reconfigured my broadband package making sure I was getting the best deal. Definitely 5* service - many thanks, Marcel!

22 de fevereiro de 2024
Opinião espontânea
logótipo da Vodafone UK - Selby

Resposta da Vodafone UK - Selby

Hi Pauline,

Thank you for taking the time to review. It's great to hear about your recent experience, and feedback for Marcel, and the Selby store.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Classificada 5 em 5 estrelas

Amy was very helpful

Amy was very helpful. She spent time going through the available deals and finding the best options for me and I was able to even save money!

13 de fevereiro de 2024
Opinião espontânea
logótipo da Vodafone UK - Selby

Resposta da Vodafone UK - Selby

Hi Janine,

This is a great review for Amy. It's good to hear you found the best option in store. Thanks for sharing.

If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks again,
Vodafone Social Media team

Classificada 5 em 5 estrelas

First class and helpfull service from…

First class and helpfull service from Rob at vodaphone shop in SelbyFixed sound on my phone many thanks Good service from Vodaphone yet again.

7 de fevereiro de 2024
Opinião espontânea
logótipo da Vodafone UK - Selby

Resposta da Vodafone UK - Selby

Hi Michael. Thank you for your review for Rob. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais