Jay at the Vodafone store in Sevenoaks and Zoe from the Bereavement Team made closing a phone account after a family bereavement so quick simple. They were lovely, very helpful, considerate and und... Ver mais
A empresa respondeu
Localização
Alterar localização122 High Street, TN13 1XA Sevenoaks, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Visited the store because we needed help with my wife's Vodafone account and new phone. Spoke to Matthew who was extremely helpful and patient. Took time to explain everything. Will definitely be goin... Ver mais
A empresa respondeu
We went in-store to clarify an issue surrounding our child’s PAYG account. Jay was extremely helpful and help transfer it into a contract attached to an adult and at a tremendous rate. Wonderful, warm... Ver mais
A empresa respondeu
I had a job lot of accounts, new sims, contracts and new phones to sort out for my business and personal accounts and my children’s mobile accounts . Aaron provided an excellent service and spent seve... Ver mais
A empresa respondeu
Informações sobre a empresa
- Operadora de redes móveis
- também em
- Empresa de telecomunicação
- Loja de telemóveis
- Operador de Internet
- Serviço de hospedagem web
Sobre Vodafone UK - Sevenoaks
Escrito pela empresa
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Informações de contacto
122 High Street, TN13 1XA, Sevenoaks, Reino Unido
4,9
Excelente
237 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
To be able to talk face to face to…
To be able to talk face to face to someone who was so helpful and knowledgeable and extremely pleasant and was able to deal with my issues
11 de janeiro de 2024
Opinião espontânea
Resposta da Vodafone UK - Sevenoaks
Hey Janet,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Aaron and jimal have great customer…
Aaron and jimal have great customer service and found the best deal for me
1 de janeiro de 2024
Opinião espontânea
Resposta da Vodafone UK - Sevenoaks
Hey Maggie,
Thanks for reviewing, and sharing this feedback for Aaron and Jimal.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Aaron has helped today at Vodafone.
Aaron has helped today at Vodafone.
The issues we had with the phone have been sorted.
Very helpful.
Very grateful.
20 de dezembro de 2023
Opinião espontânea
Resposta da Vodafone UK - Sevenoaks
Hi David,
It's great to hear everything's resolved. Thanks for your feedback for Aaron. We're here to help if you need anything. You can reach us by dropping us a message either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Very good experience. I was served straight away
I was served straight away. I was explained everything clearly and Aaron was very nice. Matt also approached to give some advice, so overall a very productive and satisfactory experience.
15 de dezembro de 2023
Opinião espontânea
Resposta da Vodafone UK - Sevenoaks
Hi Isabel,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Jimale excellent member of staff
Jimale was extremely patient and helped me choose a new phone and set it up for me. He was very pleasant and knowledgeable.
12 de dezembro de 2023
Opinião espontânea
Resposta da Vodafone UK - Sevenoaks
Hi Lesley,
This is lovely feedback for Jimale. Thanks for your kind words and taking your time to share the experience.
We're here to help if you do need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Millie Jimale and Aaron were very…
Millie Jimale and Aaron were very helpful, and insightful, they got me very good deals and I would recommend the Vodafone store to anyone
5 de dezembro de 2023
Opinião espontânea
Resposta da Vodafone UK - Sevenoaks
Hi sarah,
This is such an amazing review for Millie, Jimale and Aaron. Thanks for sharing your kind words and feedback.
If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB – X (formerly Twitter) : vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Very good service from Jimale
Very good service from Jimale. Also very patient!
30 de novembro de 2023
Opinião espontânea
Resposta da Vodafone UK - Sevenoaks
It's great to see Jimale was patient and helpful Patricia.
Thanks, The Vodafone Social Media Team
Real pleasant experience.
Went in store other day and had really pleasant experience with staff especially Ollie. He went above and beyond to help me. Sorted out my phone in no time. Defiantly recommend this store for any upgrades or help with phone problems.
25 de novembro de 2023
Opinião espontânea
Resposta da Vodafone UK - Sevenoaks
Hey Rick,
Thanks for reviewing and sharing this feedback, we appreciate it.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Never like going into these types of…
Never like going into these types of shops, but Aaron was great. All the staff were
28 de novembro de 2023
Opinião espontânea
Resposta da Vodafone UK - Sevenoaks
Hey Damien,
Thank you for taking the time to review and share this great feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Walked in & was greeted by super…
Walked in & was greeted by super efficient & most friendly Aaron who sorted out an amazing deal for me 👍 So 5 stars all the way
27 de novembro de 2023
Opinião espontânea
Resposta da Vodafone UK - Sevenoaks
Hi Caron,
Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Millie was very sweet and helpful
Millie was very sweet and helpful. Had issues with my photos, not only did she help me but showed me how. Thank you Millie, you are star.
9 de novembro de 2023
Opinião espontânea
Resposta da Vodafone UK - Sevenoaks
Hi John. Thank you for your review for Millie. It's always lovely to read such fantastic feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Computer download
A problem solved for a technophobe!;!not a technophobe now. Thanks Aaron!!! Great customer service
18 de outubro de 2023
Opinião espontânea
Resposta da Vodafone UK - Sevenoaks
Hi Susan. Thank you for your review for Aaron. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Very good service Matt took care of…
Very good service Matt took care of everything I needed
14 de outubro de 2023
Opinião espontânea
Resposta da Vodafone UK - Sevenoaks
Hey Richard,
Thanks for the lovely review and fantastic support for Matt.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Jimale was very helpful and…
Jimale was very helpful and understanding with my lack of technical knowledge. A huge help to me,thanku 100%
12 de outubro de 2023
Opinião espontânea
Resposta da Vodafone UK - Sevenoaks
Hi Anna,
Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or Twitter @VodafoneUK.
Thanks,
Vodafone Social Media Team
Resposta da Vodafone UK - Sevenoaks
Hi Hugh,
Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or Twitter @VodafoneUK.
Thanks,
Vodafone Social Media Team
Jimale was great!
Jimale delivered a fantastic service today. Helped me with our queries and delivery location complications!
16 de setembro de 2023
Opinião espontânea
Resposta da Vodafone UK - Sevenoaks
Hi Jess,
It's great to hear how Jimale has been able to help you! Thank you for taking the time to review and share you experience.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW Twitter: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks,
Vodafone Social Media Team
Brilliant service for the service
Brilliant service for the service, cool courtesy and consideration.
Excellent knowledge from Jimale, the shop was busy and still managed to serve well with high profesionalism, great experience. Vodafone works thanks to these shop teams.
16 de setembro de 2023
Opinião espontânea
Resposta da Vodafone UK - Sevenoaks
Hi Vicky,
Thank you for reviewing. We're pleased to hear about your recent visit to one of our stores, and that the service you received from Jimale was great!
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW Twitter: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks,
Vodafone Social Media Team
Very helpful staff
We visited the Sevenoaks Vodafone store to get some advise and both Matthew and Millie were so helpful and were able to answer all our questions, thank you.
11 de setembro de 2023
Opinião espontânea
Resposta da Vodafone UK - Sevenoaks
Hi SJB
Thanks for sharing your fabulous feedback for Matthew and Millie. If you need any help in the future, please feel free to drop us a message on
Facebook PM: vodafone.uk/3K1e4GB -
X DM: vodafone.uk/3nfdPyY or
Instagram: https://ig.me/m/vodafone
Thanks again, Vodafone Social Media team
Jimale was extremely helpful and solved…
Jimale was extremely helpful and solved our issue in no time. Great customer service.
12 de setembro de 2023
Opinião espontânea
Resposta da Vodafone UK - Sevenoaks
Hi Mike,
Thanks for your review for Jimale. We appreciate your support.
We're here to help if you do need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - Twitter DM: vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
First class
Jimale was amazingly professional and courteous.
He explained all the options and we purchased two iPhone 14’s.
The whole set up is a pleasure to experience.
Well done !
8 de setembro de 2023
Opinião espontânea
Resposta da Vodafone UK - Sevenoaks
Hi Neil,
Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or Twitter @VodafoneUK.
Thanks,
Vodafone Social Media Team
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.