I was considering leaving Vodafone as too expensive compared to other providers. I had a problem renewing my contract through a Vodafone offer code on line. Two 191 calls failed to resolve this. In... Ver mais
A empresa respondeu
Localização
Alterar localizaçãoUnit 28 East Mall,Crystal Peaks Shopping Centre, S20 7PQ Sheffield, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
The young man that dealt with my request for a new sim deal was very friendly and got me a good deal. He wasn't patronising like some young people are when dealing with the over sixties. I was dreadin... Ver mais
A empresa respondeu
Ordered an upgrade phone online to collect in store. Wasn't sure how to set it up so asked if the store assistant (Ross) could help. No problem whatsoever, couldn't have been more helpful and at no... Ver mais
A empresa respondeu
Stood waiting for ages before was acknowledged and offered a seat, and told someone would be with us shortly. Once seen service was pretty good and easy enough
A empresa respondeu
Informações sobre a empresa
- Operadora de redes móveis
- Empresa de telecomunicação
- Loja de telemóveis
- Operador de Internet
- Serviço de hospedagem web
Sobre Vodafone UK - Sheffield Crystal Peaks
Escrito pela empresa
Informações de contacto
Unit 28 East Mall,Crystal Peaks Shopping Centre, S20 7PQ, Sheffield, Reino Unido
4,9
Excelente
374 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Good experience
The young man that dealt with my request for a new sim deal was very friendly and got me a good deal. He wasn't patronising like some young people are when dealing with the over sixties. I was dreading going in store but was soon put at ease. Much better than the other phone shop in the shopping centre
23 de setembro de 2026
Opinião espontânea
Resposta da Vodafone UK - Sheffield Crystal Peaks
Hey Cleaver,
Thanks for the lovely review.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Contract renewal support
I was considering leaving Vodafone as too expensive compared to other providers. I had a problem renewing my contract through a Vodafone offer code on line. Two 191 calls failed to resolve this. In the store Sebastien was not aware of this offer but supported me through the process. He was professional and courteous
24 de setembro de 2026
Opinião espontânea
Resposta da Vodafone UK - Sheffield Crystal Peaks
Hey Jayne,
Thanks for the lovely review and fantastic support for Sebastien.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reece was really helpful
Reece was really helpful and got me a good sim deal as I work abroad a lot. I was really satisfied with with my upgrade
24 de setembro de 2026
Opinião espontânea
Resposta da Vodafone UK - Sheffield Crystal Peaks
Hey Shona,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I always use Vodafone at Crystal Peaks
I always use Vodafone at Crystal Peaks. Last time I dealt with Paul and he helped me sort out two new contracts. He took time to understand what I needed and worked out the best package for me. Thank you!
17 de agosto de 2026
Opinião espontânea
Resposta da Vodafone UK - Sheffield Crystal Peaks
Hey Andrea,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Paul.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I went to the crystal peaks branch of…
I went to the crystal peaks branch of Vodafone to get a new phone and was served by Chris. He was very helpful and friendly and helped me get a really good deal. Would definitely recommend going there. Thanks very much.
29 de agosto de 2026
Opinião espontânea
Resposta da Vodafone UK - Sheffield Crystal Peaks
Hey Jodi,
Thanks for the lovely review and fantastic support for Chris.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I was assisted by Seb today 5☆
I was assisted by Seb today who helped me with a new contract, he advised me as to which was the best option for me and explained everything to me, he also managed to get me a small reduction to my monthly bill whilst also increasing the benefits in my plan.
18 de setembro de 2026
Opinião espontânea
Resposta da Vodafone UK - Sheffield Crystal Peaks
Hi Janet, thank you so much for your wonderful review and the amazing support you’ve shown for Seb, it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.
You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!
Thanks again,
Vodafone social media Team
Excellent customer service
Excellent customer service. Seb was extremely helpful, patient, and understanding of our limited knowledge of the world of mobile phones. They explained everything clearly and made the whole experience much easier for us. We really appreciated their time and support.
14 de setembro de 2026
Opinião espontânea
Resposta da Vodafone UK - Sheffield Crystal Peaks
Hey Helen,
Thanks for the lovely review and fantastic support for Seb.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Resposta da Vodafone UK - Sheffield Crystal Peaks
Hey Helen,
Thanks for the lovely review and fantastic support for Seb. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Had a brilliant experience in the crystal peaks branch
Had a brilliant experience in the crystal peaks office recently from Paul and chris . Credit to the company would definitely recommend if you need any phone or broadband advice . Thanks again
10 de setembro de 2026
Opinião espontânea
Resposta da Vodafone UK - Sheffield Crystal Peaks
HI Ken. This is fantastic to hear! We really appreciate the feedback and the wonderful support for our team members. We're glad you had such a brilliant experience.
If you need any help from us in the future, you can contact our team by calling 0333 304 0191 or speak to them via LiveChat here: http://vodafone.uk/2LCJiTm.
Or via Social Media on Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl.
Vodafone
Excellent service from Reece 👍
10 de setembro de 2026
Opinião espontânea
Resposta da Vodafone UK - Sheffield Crystal Peaks
Hey there,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great service
I went to see a Chris at Crystal peaks. He was so helpful explained everything to me so I understood all about the contract. Would definitely recommend to any of my friends
8 de setembro de 2026
Opinião espontânea
Resposta da Vodafone UK - Sheffield Crystal Peaks
Hey David,
Thanks for the lovely review and fantastic support for Chris.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Well done Reece!
Reece was very knowledgable, helpful, honest and friendly. Really good customer service. Vodafone did well to employ this person
7 de setembro de 2026
Opinião espontânea
Resposta da Vodafone UK - Sheffield Crystal Peaks
Hi Trev. This is fantastic to hear! We really appreciate your positive feedback and are so glad you received such great customer service.
If you need any help from us in the future, you can contact our team by calling 0333 304 0191 or speak to them via LiveChat here: http://vodafone.uk/2LCJiTm.
Or via Social Media on Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl.
Vodafone
very helpful and quick experience
very helpful and quick experience -chris
6 de setembro de 2026
Opinião espontânea
Resposta da Vodafone UK - Sheffield Crystal Peaks
Hey Milli,
Thanks for the lovely review and fantastic support for Chris. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Staff member was very helpful and ran…
Staff member was very helpful and ran through the options
5 de setembro de 2026
Opinião espontânea
Resposta da Vodafone UK - Sheffield Crystal Peaks
Hey Nicola,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Paul top bloke can sort anything
Paul top bloke can sort anything
Sorted broadband couldn't ask for any better help
5 de setembro de 2026
Opinião espontânea
Resposta da Vodafone UK - Sheffield Crystal Peaks
Hey Adam,
Thanks for the lovely review and fantastic support for Paul.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Long wait
Stood waiting for ages before was acknowledged and offered a seat, and told someone would be with us shortly.
Once seen service was pretty good and easy enough
4 de setembro de 2026
Opinião espontânea
Resposta da Vodafone UK - Sheffield Crystal Peaks
Hey Patricia,
We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Contract renewal
I called in store at crystal peaks shopping mall and spoke with a chap called Ross about my contract renewal, he took me through the different tariffs and then set me up. His knowledge of them all was great and he was very polite.
Great service
1 de setembro de 2026
Opinião espontânea
Resposta da Vodafone UK - Sheffield Crystal Peaks
Hey Mark,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Instore Device Set-up Assistance
Ordered an upgrade phone online to collect in store. Wasn't sure how to set it up so asked if the store assistant (Ross) could help. No problem whatsoever, couldn't have been more helpful and at no stage did Ross make me feel silly for not being able to do the set-up myself. Very polite, efficient, friendly. A credit to the Vodafone company.
27 de agosto de 2026
Opinião espontânea
Resposta da Vodafone UK - Sheffield Crystal Peaks
Hey Jane,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reece and Chris in the crystal Peaks…
Reece and Chris in the crystal Peaks Sheffield store are great guys and definitely an asset to Vodafone
26 de agosto de 2026
Opinião espontânea
Resposta da Vodafone UK - Sheffield Crystal Peaks
Hey Daniel
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
New phone contract…
Walked in and Reece understood what we were looking for in a new phone immediately
Came up with quite a few choice and explained everything in detail
Worked hard to get us the best deal including discounts and trade-in price for our old phones
Would highly recommend
26 de agosto de 2026
Opinião espontânea
Resposta da Vodafone UK - Sheffield Crystal Peaks
Hey Beverley,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.