I was considering leaving Vodafone as too expensive compared to other providers. I had a problem renewing my contract through a Vodafone offer code on line. Two 191 calls failed to resolve this. In... Ver mais
A empresa respondeu
Unit 28 East Mall,Crystal Peaks Shopping Centre, S20 7PQ Sheffield, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
I was considering leaving Vodafone as too expensive compared to other providers. I had a problem renewing my contract through a Vodafone offer code on line. Two 191 calls failed to resolve this. In... Ver mais
A empresa respondeu
The young man that dealt with my request for a new sim deal was very friendly and got me a good deal. He wasn't patronising like some young people are when dealing with the over sixties. I was dreadin... Ver mais
A empresa respondeu
Ordered an upgrade phone online to collect in store. Wasn't sure how to set it up so asked if the store assistant (Ross) could help. No problem whatsoever, couldn't have been more helpful and at no... Ver mais
A empresa respondeu
Stood waiting for ages before was acknowledged and offered a seat, and told someone would be with us shortly. Once seen service was pretty good and easy enough
A empresa respondeu
Escrito pela empresa
Unit 28 East Mall,Crystal Peaks Shopping Centre, S20 7PQ, Sheffield, Reino Unido
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Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
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I visited crystal peaks store and Chris was very helpful polite and friendly he gave me a range of offers to choose from very pleased with the service he provided

Resposta da Vodafone UK - Sheffield Crystal Peaks

Resposta da Vodafone UK - Sheffield Crystal Peaks
After going to Vodafone at drakehouse sheffield sorting my new phone out. Would like to say thanks to reece for everything. I won't go to another Vodafone shop again only this one

Resposta da Vodafone UK - Sheffield Crystal Peaks

Resposta da Vodafone UK - Sheffield Crystal Peaks
My experience within the Crystal peaks store today was fantastic. I was assisted by Chris, whom was knowledgable, thorough, as well as patient as I was unsure which device to decide on.
This was my first time in store and I would defo recommend to family and friends for them to visit that store should it be required.
Again thank you Chris and I’m happy with my new phone choice.

Resposta da Vodafone UK - Sheffield Crystal Peaks
Chris at the Crystal Peaks store in Sheffield was absolutely brilliant. He organised a new phone a new tariff and full fibre broadband to my new home much cheaper than I was paying before. He listened to what I needed and then did it...as simple as that!

Resposta da Vodafone UK - Sheffield Crystal Peaks
My broadband was coming to an end so went into my local Vodafone shop in Crystal peaks and was served by Reece who was so helpful,friendly an polite. Nothing was too much trouble . He even helped me sort out a problem I was having with my phone

Resposta da Vodafone UK - Sheffield Crystal Peaks
Chris was a star , sorted out phones for myself and wife.

Resposta da Vodafone UK - Sheffield Crystal Peaks
Reece at the Crystal Peaks store ! He sorted out the porting and account problems I was having in ten minutes flat after over 5 hours on the phone over ten days with no service to Vodafone and two visits to Meadowhall. Certain Meadowhall staff were dismissive to the point of being rude when I told them my issue they said they
can’t deal with it . Also when I told them how long I’d been on the phone their response was “ well it’s free” . My time is not free . In contrast Reese is polite, patient, respectful, knowledgeable and an absolute asset to your company. I would appreciate if you let him know that.

Resposta da Vodafone UK - Sheffield Crystal Peaks
Reece was brilliant, his customer service was amazing could have sat there all day chatting away with him, it was a pleasure and he definitely knows his stuff very smart man just want to say a big thanks to him for sorting my phone out

Resposta da Vodafone UK - Sheffield Crystal Peaks
I was served by Reece today in Crystal peaks Vodaphone shop and I want to say how grateful I was for his fantastic service . Reece was so patient and efficient and made the whole process so easy for me as I had a complicated issue to sort for my dads phone and he did it with ease. I can say that not all phone shops have the customer service that I had today. 100 % recommend Reece to help you if you pop in this shop .

Resposta da Vodafone UK - Sheffield Crystal Peaks
I couldn't answer calls or texts on my phone so I went into the Vodafone shop at Crystal Peaks. Reece fixed it straightaway even though I said I thought I needed a new phone. No hard sell, no pressuring me into upgrading to a better phone, just great customer service.

Resposta da Vodafone UK - Sheffield Crystal Peaks
Excellent customer service and everything explained highly recommend reece

Resposta da Vodafone UK - Sheffield Crystal Peaks
Professional and very helpful Customer Service by Chris

Resposta da Vodafone UK - Sheffield Crystal Peaks
The representative that helped me was Chris at the Crystal Peaks outlet.

Resposta da Vodafone UK - Sheffield Crystal Peaks
Chris was friendly helpful and trustworthy and sorted my upgrade and data transfer in 1 go!

Resposta da Vodafone UK - Sheffield Crystal Peaks
Chris the sales person was extremely helpfull. Really explained everything. Will definitely be using this store again

Resposta da Vodafone UK - Sheffield Crystal Peaks
Paul at the Crystal Peaks store was fantastic today. Helped sort a sim out for an old Nokia phone for my brother in law who has dementia.
He went out of his way to sort everything out quickly and efficiently, making sure it was working properly and ready to use. Excellent customer service 5 stars!

Resposta da Vodafone UK - Sheffield Crystal Peaks
Ross, was exceptionally helpful in finding a suitable upgrade that suits my experience with phones. He backed up my old phone, transfered all my data and pointed out the new benefits. Thank you Ross.

Resposta da Vodafone UK - Sheffield Crystal Peaks
Reece was ace really sorted me out quickly

Resposta da Vodafone UK - Sheffield Crystal Peaks
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