I was considering leaving Vodafone as too expensive compared to other providers. I had a problem renewing my contract through a Vodafone offer code on line. Two 191 calls failed to resolve this. In... Ver mais
A empresa respondeu
Localização
Alterar localizaçãoUnit 28 East Mall,Crystal Peaks Shopping Centre, S20 7PQ Sheffield, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
The young man that dealt with my request for a new sim deal was very friendly and got me a good deal. He wasn't patronising like some young people are when dealing with the over sixties. I was dreadin... Ver mais
A empresa respondeu
Ordered an upgrade phone online to collect in store. Wasn't sure how to set it up so asked if the store assistant (Ross) could help. No problem whatsoever, couldn't have been more helpful and at no... Ver mais
A empresa respondeu
Stood waiting for ages before was acknowledged and offered a seat, and told someone would be with us shortly. Once seen service was pretty good and easy enough
A empresa respondeu
Informações sobre a empresa
- Operadora de redes móveis
- também em
- Empresa de telecomunicação
- Loja de telemóveis
- Operador de Internet
- Serviço de hospedagem web
Sobre Vodafone UK - Sheffield Crystal Peaks
Escrito pela empresa
Informações de contacto
Unit 28 East Mall,Crystal Peaks Shopping Centre, S20 7PQ, Sheffield, Reino Unido
4,9
Excelente
374 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Good customer experience,staff helpful…
Good customer experience,staff helpful especially Paul who dealt with me
4 de novembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Sheffield Crystal Peaks
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Been to the crystal peaks store and…
Been to the crystal peaks store and seen Chris who moved me from pay as you go to pay monthly top service thank you Chris!
30 de outubro de 2025
Opinião espontânea
Resposta da Vodafone UK - Sheffield Crystal Peaks
Hi. We're happy to hear that you received top-notch service during your transition to a pay monthly plan. We appreciate you taking the time to share your positive experience! If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great service
Paul was polite & efficient, and looked at all options for me identifying the best value for myself. Great service as always from this branch.
28 de outubro de 2025
Opinião espontânea
Resposta da Vodafone UK - Sheffield Crystal Peaks
Hi. We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Crystal Peaks Vodafone
Went to Vodafone Crystal peaks Sheffield was served by Reece very helpful and knowledgeable very happy with this experience .
Thanks Reece
25 de outubro de 2025
Opinião espontânea
Resposta da Vodafone UK - Sheffield Crystal Peaks
Hi. We're happy to hear about the positive and helpful service you received! We appreciate you taking the time to share your experience with us. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Excellent customer service
Excellent customer service, colleague very polite and had great product knowledge and explained everything well.
23 de outubro de 2025
Opinião espontânea
Resposta da Vodafone UK - Sheffield Crystal Peaks
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Natasha was extremely helpful…
Natasha was extremely helpful explaining all options in a very clear way. She was very professional and made us feel at ease - nothing was too much trouble. Much prefer talking to someone face to face.
22 de outubro de 2025
Opinião espontânea
Resposta da Vodafone UK - Sheffield Crystal Peaks
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Natasha was really helpful
Natasha was really helpful. She installed a new sim into my new phone and made sure it was working.
She also pointed out that I could save money by going on to a new contract with Vodafone and set that up for me too.
22 de outubro de 2025
Opinião espontânea
Resposta da Vodafone UK - Sheffield Crystal Peaks
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Hi reece has helped changed my sim plan…
Hi reece has helped changed my sim plan and broadband has saved me cost
18 de outubro de 2025
Opinião espontânea
Resposta da Vodafone UK - Sheffield Crystal Peaks
We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.
Thanks,
Vodafone Social Media Team
Great customer service very pleased
Went in to ask about my broadband being down and told Reece I had been on the phone for 2 hrs , he added me some data and we chatted we eventually got talking about phones and I said I’d been with Vodafone since Around 1992 I ended up coming away with a new phone !!
14 de outubro de 2025
Opinião espontânea
Resposta da Vodafone UK - Sheffield Crystal Peaks
We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.
Thanks,
Vodafone Social Media Team
Upgrading phone
I needed to get a new phone as my current one is around 7 years old. Chris at the Crystal Peaks branch was incredibly helpful, taking time to go through options with me and helping identify a suitable phone and new airtime package suiting my requirements. Thanks Chris for a great experience, appreciate the non-pushy and professional service.
8 de outubro de 2025
Opinião espontânea
Resposta da Vodafone UK - Sheffield Crystal Peaks
Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!
Thanks,
Vodafone Social Media Team
Great experience
Natasha very helpful, took time to explain things fully and helped get me the best deals.
Didn’t make me feel stupid!!
Pleasant experience.
22 de setembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Sheffield Crystal Peaks
Hey Michelle,
Thanks for the lovely review and fantastic support for Natasha.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Natasha was top notch one happy child I…
Natasha was top notch one happy child I have now ta luv
21 de setembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Sheffield Crystal Peaks
Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!
Thanks,
Vodafone Social Media Team
Tariff change.!! 🤩
I met with a guy called Paul who was very polite and informative. I needed to change my tariff which he helped me with and got me a very good deal in no time. Overall, a very pleasant experience had a laugh to would definitely recommend..
19 de setembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Sheffield Crystal Peaks
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Excellent service
Reece's knowledge and help was greatly appreciated. Made upgrading my mobile extremely easy and enjoyable. Ive been with Vodafone for many years because of their great service. They never disappoint.
15 de setembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Sheffield Crystal Peaks
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Natasha was very helpful and friendly
Natasha was very helpful and friendly. She talked me though the different options for insure so I knew what I was getting.
13 de setembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Sheffield Crystal Peaks
Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!
Thanks,
Vodafone Social Media Team
Natasha 10/10
Natasha was polite, welcoming and really helpful.
Couldn’t ask for more.
13 de setembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Sheffield Crystal Peaks
We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.
Thanks,
Vodafone Social Media Team
Very polite and helpful
Very polite and helpful
So cheerful
Reece
9 de setembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Sheffield Crystal Peaks
Thanks for your review,
Vodafone Social Media Team
Chris
Chris was friendly and very helpful, he didn't rush us and explained everything well. Felt very relaxed and comfortable with his information regarding our purchase
5 de setembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Sheffield Crystal Peaks
Hey Mrs A Mennell,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Chris.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Chris at Vodafone Crystal Peaks
Chris at Crystal Peaks was very welcoming and quickly put me at ease while he arranged my broadband/mobile package. He explained everything very simply and very clearly. I came away very happy having concluded our business. It was a pleasure to meet Chris. I would highly recommend Vodafone at Crystal Peaks!
25 de agosto de 2025
Opinião espontânea
Resposta da Vodafone UK - Sheffield Crystal Peaks
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Natasha provided really excellent and…
Natasha provided really excellent and friendly service, if joining Vodafone is as good as her attention we will have great service.
18 de agosto de 2025
Opinião espontânea
Resposta da Vodafone UK - Sheffield Crystal Peaks
We're happy to hear that you had such a positive experience and appreciate you sharing your lovely feedback with us.
Thanks,
Vodafone Social Media Team
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