I was considering leaving Vodafone as too expensive compared to other providers. I had a problem renewing my contract through a Vodafone offer code on line. Two 191 calls failed to resolve this. In... Ver mais
A empresa respondeu
Localização
Alterar localizaçãoUnit 28 East Mall,Crystal Peaks Shopping Centre, S20 7PQ Sheffield, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
The young man that dealt with my request for a new sim deal was very friendly and got me a good deal. He wasn't patronising like some young people are when dealing with the over sixties. I was dreadin... Ver mais
A empresa respondeu
Ordered an upgrade phone online to collect in store. Wasn't sure how to set it up so asked if the store assistant (Ross) could help. No problem whatsoever, couldn't have been more helpful and at no... Ver mais
A empresa respondeu
Stood waiting for ages before was acknowledged and offered a seat, and told someone would be with us shortly. Once seen service was pretty good and easy enough
A empresa respondeu
Informações sobre a empresa
- Operadora de redes móveis
- também em
- Empresa de telecomunicação
- Loja de telemóveis
- Operador de Internet
- Serviço de hospedagem web
Sobre Vodafone UK - Sheffield Crystal Peaks
Escrito pela empresa
Informações de contacto
Unit 28 East Mall,Crystal Peaks Shopping Centre, S20 7PQ, Sheffield, Reino Unido
4,9
Excelente
374 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Great customer care service
Great customer/service customer care from Paul and Natasha
22 de maio de 2025
Opinião espontânea
Resposta da Vodafone UK - Sheffield Crystal Peaks
Hi Nick. Thank you for your review for both Paul and Natasha. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Fabulous service
Fabulous service, very friendly.
Very knowledgeable
Crystal peaks sheffield.
Chris
13 de maio de 2025
Opinião espontânea
Resposta da Vodafone UK - Sheffield Crystal Peaks
Hey Caroline,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
My experience with Vodafone for the…
My experience with Vodafone for the second time was again great and straight forward. Outstanding customer service from Chris, I cannot thank him enough for his help. He explained everything thoroughly, made sure we was on the same page throughout. He also made sure the contract was suited to my lifestyle ( data storage etc) . Chris was also very polite , kind and respectful. A credit to Vodafone. All members of staff were very helpful and friendly.
8 de maio de 2025
Opinião espontânea
Resposta da Vodafone UK - Sheffield Crystal Peaks
Hey Maddison,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great service
Great service from Chris at Crystal Peaks store. Thank you
7 de maio de 2025
Opinião espontânea
Resposta da Vodafone UK - Sheffield Crystal Peaks
Hey Elaine,
Thanks for the lovely review and fantastic support for Chris .
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Reece was very helpful and pleasant
Reece was very helpful and pleasant
3 de maio de 2025
Opinião espontânea
Resposta da Vodafone UK - Sheffield Crystal Peaks
Hey there,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Good polite informative thank you…
Good polite informative thank you natasha
2 de maio de 2025
Opinião espontânea
Resposta da Vodafone UK - Sheffield Crystal Peaks
Hey Rita,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Reece did my upgrade and was very…
Reece did my upgrade and was very helpful thankyou Reece
24 de março de 2025
Opinião espontânea
Resposta da Vodafone UK - Sheffield Crystal Peaks
Hey Paul,
Thanks for the lovely review and fantastic support for Reece.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Hi have just upgraded my phone today…
Hi have just upgraded my phone today the guy who looked after me today [paul] crystal peaks he was amazing I must have sat there 1hr going through all costs but in the end I got the best offer really good customer help 👍
15 de abril de 2025
Opinião espontânea
Resposta da Vodafone UK - Sheffield Crystal Peaks
Hey Katy,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
The assistant was so kind and well…
The assistant was so kind and well mannered,explained everything in details and went above and beyond. Will be back Thank you Fiz
11 de abril de 2025
Opinião espontânea
Resposta da Vodafone UK - Sheffield Crystal Peaks
Hey Linda,
It's always a pleasure to read such positive comments. Thank you for the wonderful review.
If you ever need assistance, please feel free to contact the Social Media team via Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Fiz - Great Customer Service
Fiz,
The gentleman that looked after me was very friendly and helpful went out of his way to deal with my enquiry.
Great customer service
11 de abril de 2025
Opinião espontânea
Resposta da Vodafone UK - Sheffield Crystal Peaks
Hey Jo,
Thanks for the lovely review and fantastic support for Fiz.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Had issue with my phone for over a…
Had issue with my phone for over a week, I went to shop as the chap in store Fiz rectified my issue I was very happy walked out of shop with a smile. Thanks
10 de abril de 2025
Opinião espontânea
Resposta da Vodafone UK - Sheffield Crystal Peaks
Hey David,
Delighted to hear that the store agent managed to address the issue. We value your kind feedback.
If you ever need assistance, please feel free to contact the Social Media team via Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great customer service
Great customer service, helped with all products and what he recommended.
Very happy customer
9 de abril de 2025
Opinião espontânea
Resposta da Vodafone UK - Sheffield Crystal Peaks
Hey Diane,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
The best customer service with Chris at Vodafone took the time to explain…
Chris took the time to explain everything in great detail. I've felt abit let down with Vodafone customer service in the past but not any more. I will definitely make a detour to visit crystal peaks to visit Chris for his knowledge and caring approach. More people like him please on your team. It really made the difference of me leaving or staying with Vodafone.
5 de abril de 2025
Opinião espontânea
Resposta da Vodafone UK - Sheffield Crystal Peaks
Hey Lisa,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
I visited the store in crystal peaks…
I visited the store in crystal peaks Chris was very patient and explained everything to me
3 de abril de 2025
Opinião espontânea
Resposta da Vodafone UK - Sheffield Crystal Peaks
Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
In store staff were very helpful and…
In store staff were very helpful and supportive explaining everything very clearly Paul made sure everything was finalised before I left the shop.
The only glitch was the system used for the upgrade seemed to be rejecting data which took longer than it should have been
5 de abril de 2025
Opinião espontânea
Resposta da Vodafone UK - Sheffield Crystal Peaks
Hey Steve,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Resposta da Vodafone UK - Sheffield Crystal Peaks
Hey Joshua,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Chris today from Crystal peaks branch…
Chris today from Crystal peaks branch was very helpful! Went in as our SIM cards were up and came out with better deals and cheaper. Great customer service, friendly and prompt. Thank you for your help today.
22 de março de 2025
Opinião espontânea
Resposta da Vodafone UK - Sheffield Crystal Peaks
Hello Rachael,
Thank you for taking the time to review and share your feedback, we appreciate it!
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Very Good Service by Fiz
Very Good Service by Fiz. 10/10 sorted my new phone out and transfered everything over.
7 de março de 2025
Opinião espontânea
Resposta da Vodafone UK - Sheffield Crystal Peaks
Hi Kim. Thank you for your review for Fiz. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Fiz was very pleasant and helpful🥰
Fiz was very pleasant and helpful
5 de março de 2025
Opinião espontânea
Resposta da Vodafone UK - Sheffield Crystal Peaks
Hi Jessie,
Thank you for your review. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.
Thanks,
Vodafone Social Media Team
Natasha was amazing through my upgrade…
Natasha was amazing through my upgrade order thankyou!
7 de março de 2025
Opinião espontânea
Resposta da Vodafone UK - Sheffield Crystal Peaks
Hi Mark,
Thank you for your review for Natasha. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at https://vodafone.uk/2Fpnah2, X at https://vodafone.uk/3LXh2xl, or Instagram: https://vodafone.uk/4aaUP8d, we'd be happy to help.
Thanks again,
Vodafone Social Media Team
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