My elderly friend recently widowed has had multiple problems with her SIM card and moving house she struggled with talking to the phone help line We went to the Sittingbourne store and were met by... Ver mais
A empresa respondeu
Localização
Alterar localização88A High Street, ME10 4PH Sittingbourne, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Took out a new contract on a phone and was able to get an amazing deal that was exactly what I wanted. The customer service was exceedingly above and beyond, and made moving over from a different prov... Ver mais
A empresa respondeu
Dorian at sittingbourne branch was fantastic and so helpful an absolute God send. Helped me work out the best plan for me when my phone was broken and was well informed about the options. Made everyth... Ver mais
A empresa respondeu
Sam was excellent and apologetic about Vodafone miss selling me a poor & inadequate 30gb plan & even wrote a complaint letter for me. Super service from Sam
A empresa respondeu
Informações sobre a empresa
- Operadora de redes móveis
- Empresa de telecomunicação
- Loja de telemóveis
- Operador de Internet
- Serviço de hospedagem web
Sobre Vodafone UK - Sittingbourne
Escrito pela empresa
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Informações de contacto
88A High Street, ME10 4PH, Sittingbourne, Reino Unido
4,9
Excelente
201 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Excellent customer service
Sam was so helpful and informative when I lost my phone and a replacement and account set up took place.
12 de maio de 2025
Opinião espontânea
Resposta da Vodafone UK - Sittingbourne
Hey Jenny,
Thanks for the lovely review and fantastic support for Sam.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Made my transfer of data easy and got…
Made my transfer of data easy and got me a good deal on my new phone. Very polite and the shop has a good atmosphere.
2 de maio de 2025
Opinião espontânea
Resposta da Vodafone UK - Sittingbourne
Hey Linda,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Helped me set up my new phone and get…
Helped me set up my new phone and get back my contacts
28 de abril de 2025
Opinião espontânea
Resposta da Vodafone UK - Sittingbourne
Hey Emily,
Thanks for the lovely review.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Very helpful moving my Data and helping…
Very helpful moving my Data and helping me get back into my Apple account.
25 de abril de 2025
Opinião espontânea
Resposta da Vodafone UK - Sittingbourne
Hey Garry,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Ross was amazing very helpful and a…
Ross was amazing very helpful and a real asset to Vodafone
12 de abril de 2025
Opinião espontânea
Resposta da Vodafone UK - Sittingbourne
Hi Helen.
We're happy you had a positive experience with us.
Thanks,
Vodafone Social Media Team
Sam was an absolute joy to see…
Sam was an absolute joy to see today.After being told by an advisor over the phone I was getting a good deal ,I was infact not.Sam actually got me the deal i wanted and an upgrade on my phone. Asset to the company and the store.Has restored my faith in Vodafone
8 de abril de 2025
Opinião espontânea
Resposta da Vodafone UK - Sittingbourne
Hey Macmillan,
Thanks for the lovely review and fantastic support for Sam.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Ross was very helpful and made sure I…
Ross was very helpful and made sure I got the resolution I needed.
30 de março de 2025
Opinião espontânea
Resposta da Vodafone UK - Sittingbourne
Hey Elmor,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Very helpful after a stressful time…
Very helpful after a stressful time over the phone. Highly recommend Toby for assistance.
30 de março de 2025
Opinião espontânea
Resposta da Vodafone UK - Sittingbourne
Hey Nina,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Ross is always helpful and supports us…
Ross is always helpful and supports us with our issues and upgrades.
18 de março de 2025
Opinião espontânea
Resposta da Vodafone UK - Sittingbourne
Hello Ann,
It's great to hear that you received a 5 star service from Ross! Thanks for taking the time to provide feedback on this.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Sam was so helpful and friendly
Sam was so helpful and friendly. Fixed my issues with ease. Thank you
15 de março de 2025
Opinião espontânea
Resposta da Vodafone UK - Sittingbourne
Hi Katie,
Thank you for reviewing.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Dorian went above and beyond to provide…
Dorian went above and beyond to provide extremely helpful information, and talked and walked me through the whole process of different options, packages and prices. He displayed the upmost professionalism, patience and friendliness, was extremely well spoken and a perfect representative of Vodafone.
8 de março de 2025
Opinião espontânea
Resposta da Vodafone UK - Sittingbourne
Thank you for your review. It's always great to hear positive feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Staff in store helpful
Staff in store helpful, friendly and problem resolved
20 de fevereiro de 2025
Opinião espontânea
Resposta da Vodafone UK - Sittingbourne
Hi Jonathan,
Thank you for taking the time to review.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Sam was very helpful in sorting me a…
Sam was very helpful in sorting me a new phone when my old one was about to give way.
Top bloke
17 de fevereiro de 2025
Opinião espontânea
Resposta da Vodafone UK - Sittingbourne
Thanks for your feedback Mell. Hope you're loving your new phone! All the best, The Vodafone Social Media Team
Always Helpful
Often pop into store for help and Ross always provides the best support available.
5 de fevereiro de 2025
Opinião espontânea
Resposta da Vodafone UK - Sittingbourne
Hello, Les,
Thanks for the feedback and support, we really appreciate it!
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Sittingbourne
Went to sort out Broadband and ended up saving on my Sims by moving them. Highly recommended.
3 de fevereiro de 2025
Opinião espontânea
Resposta da Vodafone UK - Sittingbourne
Hi Roy,
It's always great to that our team have found our customers some savings! We appreciate the positive feedback. If you ever need help again, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Sittingbourne
Very helpful staff. Always help with my issues with a smile.
29 de janeiro de 2025
Opinião espontânea
Resposta da Vodafone UK - Sittingbourne
Hi Rufus,
Thanks for your 5-star review for our Sittingbourne store. We appreciate this feedback. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Ross helped me transfer the data on my…
Ross helped me transfer the data on my phone and was very helpful throughout the process
29 de janeiro de 2025
Opinião espontânea
Resposta da Vodafone UK - Sittingbourne
Hi Ron,
Thanks for taking your time to leave this review for Ross. We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Very Clear and Informative
Very informative, clear and broke down all contracts and comparisons for me. For someone that isn't tech savvy they advised well and were fab in the whole process at explaining.
29 de janeiro de 2025
Opinião espontânea
Resposta da Vodafone UK - Sittingbourne
Hi Fleur,
This is lovely feedback for us. Thanks for your kind words and taking your time to share the experience. We're here to help if you do need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Sam was very patient and helpful with…
Sam was very patient and helpful with all my requests in helping me sort out my upgrade and new phone. Great experience
21 de janeiro de 2025
Opinião espontânea
Resposta da Vodafone UK - Sittingbourne
Hi Anthony,
Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.
Thanks again,
Vodafone Social Media Team
Sam the agent was extremely helpful and…
Sam the agent was extremely helpful and broke down the price plan to explain the charges. He also was helpful in explaining the transfer of phones.
18 de janeiro de 2025
Opinião espontânea
Resposta da Vodafone UK - Sittingbourne
Hi Robert,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.
Thanks,
Vodafone Social Media Team
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
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Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.