Vodafone UK - Sittingbourne Opiniões 

201
•
TrustScore: 5 em 5

4,9

88A High Street, ME10 4PH Sittingbourne, GB

•

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

My elderly friend recently widowed has had multiple problems with her SIM card and moving house she struggled with talking to the phone help line We went to the Sittingbourne store and were met by... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Took out a new contract on a phone and was able to get an amazing deal that was exactly what I wanted. The customer service was exceedingly above and beyond, and made moving over from a different prov... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Dorian at sittingbourne branch was fantastic and so helpful an absolute God send. Helped me work out the best plan for me when my phone was broken and was well informed about the options. Made everyth... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Sam was excellent and apologetic about Vodafone miss selling me a poor & inadequate 30gb plan & even wrote a complaint letter for me. Super service from Sam

A empresa respondeu


Informações sobre a empresa


Informações de contacto

  • 88A High Street, ME10 4PH, Sittingbourne, Reino Unido

4,9

Excelente

TrustScore: 5 em 5

201 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

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Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,9

Todas as opiniões

(201)

39 632 opiniões nos últimos 12 meses

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Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Took out a new contract on a phone and…

Took out a new contract on a phone and was able to get an amazing deal that was exactly what I wanted. The customer service was exceedingly above and beyond, and made moving over from a different provider so much easier. Ross made sure he answered all my questions and made an effort to find a deal that met all my requirements. Couldn't have gone better, will definitely be coming back to this store.

3 de janeiro de 2025
Opinião espontânea
logótipo da Vodafone UK - Sittingbourne

Resposta da Vodafone UK - Sittingbourne

Thank you for your support and review. It's always lovely to read such nice feedback.

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Came in to do a sim swap after being…

Came in to do a sim swap after being told it needed to be done in store. Problem sorted within 5 minutes. Pleasant and to the point.

6 de janeiro de 2025
Opinião espontânea
logótipo da Vodafone UK - Sittingbourne

Resposta da Vodafone UK - Sittingbourne

Hello, Jordon,

That’s great to hear! Thanks for the review.

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Great Customer Experience

Great Customer Experience, Staff were brilliant help with my faulty phone and even ended up saving me money with my upgrade. Perfect for the christmas gifts I ended up getting for the kids!

19 de dezembro de 2024
Opinião espontânea
logótipo da Vodafone UK - Sittingbourne

Resposta da Vodafone UK - Sittingbourne

Hi there,

Thanks for taking the time to write such a great review! We're delighted that the Sittingbourne team were able to get you sorted. If you ever need more help, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Classificada 5 em 5 estrelas

Lovely staff approach

Lovely staff approach, friendly and professional

16 de dezembro de 2024
Opinião espontânea
logótipo da Vodafone UK - Sittingbourne

Resposta da Vodafone UK - Sittingbourne

Hi Andreea,

Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.

Thanks again, 
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Gave good information about my upgrade…

Gave good information about my upgrade very informative and helped my mum with her phone

20 de novembro de 2024
Opinião espontânea
logótipo da Vodafone UK - Sittingbourne

Resposta da Vodafone UK - Sittingbourne

Hi there,

It's great to hear your feedback, thank you for taking the time to review.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Classificada 5 em 5 estrelas

Very help full and got my phone working…

Very help full and got my phone working after a few days with no signal

20 de novembro de 2024
Opinião espontânea
logótipo da Vodafone UK - Sittingbourne

Resposta da Vodafone UK - Sittingbourne

Hi Julia,

Thank you for taking the time to review and sharing this feedback.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Classificada 5 em 5 estrelas

Helpful patient young lady sorted out…

Helpful patient young lady sorted out an issue with my WhatsApp I’m middle aged not very technical I explained the problem to Sophie helped me out was very honest and kind brilliant customer service

29 de setembro de 2024
Opinião espontânea
logótipo da Vodafone UK - Sittingbourne

Resposta da Vodafone UK - Sittingbourne

Hello, Emma,

That’s great to hear! Thanks for the review.

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Staff members were well mannered and…

Staff members were well mannered and even stayed slightly late to ensure I got my order confirmed.

27 de setembro de 2024
Opinião espontânea
logótipo da Vodafone UK - Sittingbourne

Resposta da Vodafone UK - Sittingbourne

Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Steph was extremely helpful :)

Steph was extremely helpful with my questions for a possible repair/upgrade. Also rather knowledgeable on the technical aspect of why my phone is falling apart.

7 de setembro de 2024
Opinião espontânea
logótipo da Vodafone UK - Sittingbourne

Resposta da Vodafone UK - Sittingbourne

Hi Thomas,

Thank you for taking the time to review and sharing this feedback.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Classificada 5 em 5 estrelas

Steph and Ross made the experience…

Steph and Ross made the experience pleasant and enjoyable! Very informative

7 de setembro de 2024
Opinião espontânea
logótipo da Vodafone UK - Sittingbourne

Resposta da Vodafone UK - Sittingbourne

Hi Shelbie,

Thank you for your review and great feedback.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Classificada 5 em 5 estrelas

Really helpful

Really helpful, knowledgeable and friendly. Excellent service all round and walked away with what I needed

27 de agosto de 2024
Opinião espontânea
logótipo da Vodafone UK - Sittingbourne

Resposta da Vodafone UK - Sittingbourne

Hi Dean,

Thank you for taking the time to review and sharing this great feedback.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Classificada 5 em 5 estrelas

Sam was really helpful and got me and…

Sam was really helpful and got me and my wife the right deals. Thanks

6 de agosto de 2024
Opinião espontânea
logótipo da Vodafone UK - Sittingbourne

Resposta da Vodafone UK - Sittingbourne

Hi Alistair,

This is a great review for Sam. We’re glad to hear you found the best option for you when visiting the store. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks again,
Vodafone Social Media team

Classificada 5 em 5 estrelas

The staff are very helpful and friendly

The staff are very helpful and friendly

5 de agosto de 2024
Opinião espontânea
logótipo da Vodafone UK - Sittingbourne

Resposta da Vodafone UK - Sittingbourne

Hi Ken,

This is lovely to hear! Thanks for the review.

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Great experience

Great experience, very helpful, would highly recommend. Sam in sittingbourne excellent

22 de julho de 2024
Opinião espontânea
logótipo da Vodafone UK - Sittingbourne

Resposta da Vodafone UK - Sittingbourne

Hey ,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3z6YVNH or via X at vodafone.uk/3z5C19q

Thanks again,
Vodafone Social Media Team

Classificada 4 em 5 estrelas

Friendly salesman

Friendly salesman. Just quite a slow process

22 de julho de 2024
Opinião espontânea
logótipo da Vodafone UK - Sittingbourne

Resposta da Vodafone UK - Sittingbourne

Hey,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3z6YVNH or via X at vodafone.uk/3z5C19q

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Very helpful friendly service

Very helpful friendly service

10 de julho de 2024
Opinião espontânea
logótipo da Vodafone UK - Sittingbourne

Resposta da Vodafone UK - Sittingbourne

Hi Nathan, it's great to see our team were able to help and made you feel welcome when you visited us today. Thanks, The Vodafone Social Media team

Classificada 5 em 5 estrelas

Jamie-Leigh was really helpful and…

Jamie-Leigh was really helpful and helped with the smooth process of upgrading

13 de junho de 2024
Opinião espontânea
logótipo da Vodafone UK - Sittingbourne

Resposta da Vodafone UK - Sittingbourne

Hi Mr Joseph Alexander,

These are lovely kind words of feedback for Jamie-Leigh. Thanks for taking your time to support us. If you ever need anything, please send us a message through Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks again,
Vodafone Social Media team

Classificada 5 em 5 estrelas

Jamie-leigh gets 💯 for her customer…

Jamie-leigh gets 💯 for her customer service today..she went above and beyond and made me a very happy customer..highly recommend the store at Sittingbourne

11 de junho de 2024
Opinião espontânea
logótipo da Vodafone UK - Sittingbourne

Resposta da Vodafone UK - Sittingbourne

Hi Natalie. Thank you for your review for Jamie-Leigh. It's always lovely to read such fabulous feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Nice experience and helpful a lot more…

Nice experience and helpful a lot more that i expect with Stef in Sittingbourne.

8 de maio de 2024
Opinião espontânea
logótipo da Vodafone UK - Sittingbourne

Resposta da Vodafone UK - Sittingbourne

Hi Mihai. Thank you for your review for Stef. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Sharna had amazing customer service…

Sharna had amazing customer service super friendly and made the whole process super easy and understandable. Also seems like a super decent person all the best to this young lady.

5 de maio de 2024
Opinião espontânea
logótipo da Vodafone UK - Sittingbourne

Resposta da Vodafone UK - Sittingbourne

Hi Craig,

We're delighted to hear this! Thanks for taking the time to share this positive feedback with us.

If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY

Thanks, Vodafone Social Media Team.

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Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

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