My elderly friend recently widowed has had multiple problems with her SIM card and moving house she struggled with talking to the phone help line We went to the Sittingbourne store and were met by... Ver mais
A empresa respondeu
Localização
Alterar localização88A High Street, ME10 4PH Sittingbourne, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Took out a new contract on a phone and was able to get an amazing deal that was exactly what I wanted. The customer service was exceedingly above and beyond, and made moving over from a different prov... Ver mais
A empresa respondeu
Dorian at sittingbourne branch was fantastic and so helpful an absolute God send. Helped me work out the best plan for me when my phone was broken and was well informed about the options. Made everyth... Ver mais
A empresa respondeu
Sam was excellent and apologetic about Vodafone miss selling me a poor & inadequate 30gb plan & even wrote a complaint letter for me. Super service from Sam
A empresa respondeu
Informações sobre a empresa
- Operadora de redes móveis
- também em
- Empresa de telecomunicação
- Loja de telemóveis
- Operador de Internet
- Serviço de hospedagem web
Sobre Vodafone UK - Sittingbourne
Escrito pela empresa
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Informações de contacto
88A High Street, ME10 4PH, Sittingbourne, Reino Unido
4,9
Excelente
201 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
They have been very helpful and made me…
They have been very helpful and made me some coffee very happy
3 de maio de 2024
Opinião espontânea
Resposta da Vodafone UK - Sittingbourne
Hi Paula,
Thanks for this amazing feedback!
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Jessie helped through choosing my phone…
Jessie helped through choosing my phone and sorted everything out
Well pleased with her
17 de abril de 2024
Opinião espontânea
Resposta da Vodafone UK - Sittingbourne
Hi Nicholas,
It's great to see your kind words for Jessie. We really appreciate your feedback. If you ever need more help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks Vodafone Social Media Team
Brill service thank you Steph
16 de abril de 2024
Opinião espontânea
Resposta da Vodafone UK - Sittingbourne
Hi Marina. Thank you for your review for Steph. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Excellent customer service Sam
Excellent customer service Sam. Listened to my needs and offered several available options which were explained clearly. Happy to recommend.
10 de abril de 2024
Opinião espontânea
Resposta da Vodafone UK - Sittingbourne
Hi MR MARK LAMBERT,
This is such an amazing review for Sam. Thanks for sharing your kind words and feedback.
If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB – X (formerly Twitter) : vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Sam!
Sam was excellent at his job .
Really went above and beyond to help me choosing my new phone and sorting my data out . Would highly recommend Sam to my family and friends.
10 de abril de 2024
Opinião espontânea
Resposta da Vodafone UK - Sittingbourne
Hi Jackie,
This is a great review for Sam. Thanks for taking your time to share. It's lovely to hear this feedback for Sam.
If you ever need any help, please reach out to us by dropping a message either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Ross was very helpful and made sure my…
Ross was very helpful and made sure my phone was up and running by the time I left the store.
4 de abril de 2024
Opinião espontânea
Resposta da Vodafone UK - Sittingbourne
Hey Denise, That's great to hear, I'm glad Ross was so helpful! I hope you're loving your new phone!
Thanks, The Vodafone Social Media team
Efficient Service
Very efficiently dealt with and the whole process explained to me
28 de março de 2024
Opinião espontânea
Resposta da Vodafone UK - Sittingbourne
Hi Jane,
It's great to hear about your recent experience and feedback. Thanks for your review.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Very helpful
Stephanie was very professional and knowledgeable. Thank you
15 de março de 2024
Opinião espontânea
Resposta da Vodafone UK - Sittingbourne
Hi there,
Thanks for your feedback! It's great that you had such a positive experience with Stephanie.
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Steph helped me with my upgrade today
Steph helped me with my upgrade today. Great advice , very friendly whilst being professional. Explained everything to me . Very pleased .
1 de março de 2024
Opinião espontânea
Resposta da Vodafone UK - Sittingbourne
Hey Timm,
Thanks for the lovely review and fantastic support for Steph.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Very helpful!
Ross and his team were very helpful in helping my partner and I upgrade our phones as it come to light we were ripped off by another store.
Cannot recommend highly enough.
24 de fevereiro de 2024
Opinião espontânea
Resposta da Vodafone UK - Sittingbourne
Hi Shane,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Sam was incredible and extremely…
Sam was incredible and extremely helpful and he resolv3d the issue that I had
20 de fevereiro de 2024
Opinião espontânea
Resposta da Vodafone UK - Sittingbourne
Hi Heidi,
Thanks for your kind words and taking your time to share the experience in store with Sam.
We're here to help if you do need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Ross was very helpful in finding me the…
Ross was very helpful in finding me the best deal
20 de fevereiro de 2024
Opinião espontânea
Resposta da Vodafone UK - Sittingbourne
Hey Kieth, It's great to see Ross took his time to find you the best available deal.
Thanks, The Vodafone social Media team
Sam was really helpful with assisting…
Sam was really helpful with assisting me with my new contract and went above and beyond to ensure I could keep my number, thanks for all your help!
8 de fevereiro de 2024
Opinião espontânea
Resposta da Vodafone UK - Sittingbourne
Hi Megan,
This is a great review for Sam. Thanks for taking your time to share. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Excellent customer service today …
Sam was very helpful and got me good deals on broadband and a iPad .
And sorted some things out on my large account with you .
8 de fevereiro de 2024
Opinião espontânea
Resposta da Vodafone UK - Sittingbourne
Hi Jane,
Thanks for your review for Sam. If you ever need any help with your Home Broadband, we've a dedicated tool here: https://vodafone.uk/2krM6Lw - this will help to run tests on your line and connect you to an agent if needed.
Thanks again,
Vodafone Social Media team
Steph at the Vodafone store was very…
Steph at the Vodafone store was very helpful with sorting my my Vodafone app problem.
7 de fevereiro de 2024
Opinião espontânea
Resposta da Vodafone UK - Sittingbourne
Hi Richard,
We appreciate your feedback and kind words about Steph. If you ever need further help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Better opinion of vodaphone now
Steph was very helpful and answered all my questions honestly and gave some great advice. I would recommend going to talk to her in sittingbourn store if you need phone advice. She has given me a better view on vodaphone for sure.
2 de fevereiro de 2024
Opinião espontânea
Resposta da Vodafone UK - Sittingbourne
Hey there,
Thanks for letting us know what an amazing job Steph did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Came into store a few days ago
Came into store a few days ago , heard the staff swearing and using derogatory language. I even heard a racist term which I dare not repeat. It made me feel sick as I’m mixed race. This can’t be tolerated!
18 de janeiro de 2024
Opinião espontânea
Resposta da Vodafone UK - Sittingbourne
Hey Joyce,
This is really upsetting and disappointing to hear and we absolutely want to investigate this further to make sure it is handled swiftly and appropriately.
So we can do this, please come and get in touch with my team via Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY so we can take some more details from you.
Thanks,
Vodafone Social Media Team
Sittingbourne Vodafone - Amazing!
Both colleagues in the Sittingbourne branch that I spoke to - Sam and Stephanie - were extremely helpful in upgrading my iPhone and contract, also saving me money in the long run. Amazing staff…definitely need some kind of commendation!
16 de janeiro de 2024
Opinião espontânea
Resposta da Vodafone UK - Sittingbourne
Hi Antony,
Thanks for taking your time to share these kind words for Sam and Stephanie.
We're here to help if you need anything. You can reach us by dropping us a message either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Staff at Vodaphone were extremely…
Staff at Vodaphone were extremely helpful and efficient in helping a very non-savvie phone user to navigate my new phone. They transferred everything over to my new phone and talked me through how to use my new phone. It was totally painless!
11 de janeiro de 2024
Opinião espontânea
Resposta da Vodafone UK - Sittingbourne
Hey Sally,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Samuel was very helpful
Samuel was very helpful, patient and understanding. He was very efficient and made me feel confident with my purchases today.
11 de janeiro de 2024
Opinião espontânea
Resposta da Vodafone UK - Sittingbourne
Hey Anne,
Thanks for letting us know what an amazing job Samuel did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
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