Vodafone UK - Slough Opiniões 

196
•
TrustScore: 5 em 5

4,9

139 High Street, SL1 1DN Slough, GB

•

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I would like to say how I am so ever grateful to an amazing staff of yours named Martyna at the Vodaphone store in Slough high street. I have had my phone number for nearly over 20 years. It’s a signi... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I had the privilege of working with Martyna. Awwwwwwwww, An absolutely fantastic lady. She was super supportive, patient, well-informed, nice and ultimately kept me glued to Vodafone. She deserve a ra... Ver mais

A empresa respondeu

Classificada 4 em 5 estrelas

Im happy to say that my experience at Vodafone Store today went exceptionally well. I was greeted with warmth by (Aniya) who provide me in-depth knowledge on global roaming and phone contracts. Least... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I went in to get a small value purchase, a £10 pay as you go SIM. However this was quite complicated as I wanted it to work in Turkey and Switzerland. Martyna could not have been more helpful. She car... Ver mais

A empresa respondeu


Informações sobre a empresa

  1. Operadora de redes móveis
  2. também em
  3. Empresa de telecomunicação
  4. Loja de telemóveis
  5. Operador de Internet
  6. Serviço de hospedagem web

Sobre Vodafone UK - Slough

Escrito pela empresa

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Informações de contacto

  • 139 High Street, SL1 1DN, Slough, Reino Unido

4,9

Excelente

TrustScore: 5 em 5

196 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,9

Todas as opiniões

(196)

39 632 opiniões nos últimos 12 meses

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Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 4 em 5 estrelas

BVB issue resolved

thx to Joanna fo her assistance

13 de julho de 2023
Opinião espontânea
logótipo da Vodafone UK - Slough

Resposta da Vodafone UK - Slough

Hi Yussuf,

Thanks for your review for Joanna.

If you ever need any help, there’s a useful Help and Support section on our website here: https://support.vodafone.co.uk/

Thanks again,
Vodafone Social Media team

Classificada 5 em 5 estrelas

The representative very cooperative and…

The representative very cooperative and nice to talk

10 de julho de 2023
Opinião espontânea
logótipo da Vodafone UK - Slough

Resposta da Vodafone UK - Slough

Hey Mussaddaf,

Thanks for the feedback and support, we really appreciate it!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Adnan is very helpful great service it…

Adnan is very helpful great service it know how to handle the customer and tell all the benefits of vodafone
Thanks
Jagjeet singh

7 de julho de 2023
Opinião espontânea
logótipo da Vodafone UK - Slough

Resposta da Vodafone UK - Slough

Hi Jagjeet, Thanks for your review. It's great to hear Adnan took the time to explain everything for you.
Thanks, The Vodafone Social Media Team

Classificada 5 em 5 estrelas

Adnan was amazing so helpful and…

Adnan was amazing so helpful and nothing was too much trouble. I am so happy with the service today could not recommend Adnan enough! Thank you we appreciate you- and looking forward to the new speedy broadband!

7 de julho de 2023
Opinião espontânea
logótipo da Vodafone UK - Slough

Resposta da Vodafone UK - Slough

Hi Rastamite. Thank you for your glowing review for Adnan. It's always lovely to read such great feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
Twitter - https://twitter.com/messages/compose?recipient_id=20678384&text=Vodafone%20–%20Press%20send%20to%20chat
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Great service from Adnan in Slough Store

I just received a great service from Adnan in Slough Vodafone Store. Thank you!

24 de junho de 2023
Opinião espontânea
logótipo da Vodafone UK - Slough

Resposta da Vodafone UK - Slough

Hey Shahin,

Thanks for letting us know what an amazing job Adnan did at getting everything sorted for you!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Kamaal was a great help

Kamaal was a great help. An excellent member of the Vodafone team.

15 de junho de 2023
Opinião espontânea
logótipo da Vodafone UK - Slough

Resposta da Vodafone UK - Slough

Hi Brodiesattva,

This is great feedback for Kamaal. Thanks for your review.

If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - Twitter DM: vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks again,
Vodafone Social Media team

Classificada 5 em 5 estrelas

FRIENDLY AND SUPPORTIVE PLACE

The staff member, Joanna

8 de junho de 2023
Opinião espontânea
logótipo da Vodafone UK - Slough

Resposta da Vodafone UK - Slough

Hi Hrithika. Thank you for your review for Joanna. It's always lovely to read such nice feedback. If you ever need anything, please come and chat to us over on social media:

Facebook - http://vodafone.uk/3K1e4GB
Twitter - https://twitter.com/messages/compose?recipient_id=20678384&text=Vodafone%20–%20Press%20send%20to%20chat
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

so knowledgeable and most helpful

12 de maio de 2023
Opinião espontânea
logótipo da Vodafone UK - Slough

Resposta da Vodafone UK - Slough

Hey Anita,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Kamall sale advisor was very helpful…

Kamall sale advisor was very helpful and very informative. I am very happy for that because I saved my contracts. Thank you

9 de maio de 2023
Opinião espontânea
logótipo da Vodafone UK - Slough

Resposta da Vodafone UK - Slough

Hi. Thank you for your review for Kamall. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at https://twitter.com/messages/compose?recipient_id=20678384&text=Vodafone%20–%20Press%20send%20to%20chat

Thanks again,
Vodafone Social Media Team

Classificada 1 em 5 estrelas

Disfunctional customer service in-store

Disfunctional customer service, systems showing wrong billing info. Stores and call centers are siloed, and as a customer you get different views if you speak to one or another. I dont envy or blame the stores stuff tbh, they work with what they have, but they get easily frustrated with clients and that is wrong. If you get this reaction in the store, which happened to me today, eacalate right there and dont leave until you get the help you deserve. When u make it clear you wont leave, then they figure a way to help you.

6 de maio de 2023
Opinião espontânea
logótipo da Vodafone UK - Slough

Resposta da Vodafone UK - Slough

Sounds like you might not have had a positive experience in store? If there's anything at all you still need help with or would like us to look into further, please come and get in touch with my team via Facebook at vodafone.uk/3K1e4GB, via Twitter vodafone.uk/3nfdPyY or on Instagram https://ig.me/m/vodafone.

Thanks,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Brilliant customer service by Martina

13 de abril de 2023
Opinião espontânea
logótipo da Vodafone UK - Slough

Resposta da Vodafone UK - Slough

Hey Sukhvinder,

Thank you for your support and feedback. If you recently visited a store, please edit your review and let us know the name of the store and we'd be happy to feed this back to them directly.

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Marvellous Martyna!

I recently visited the Slough store as I was looking for a new phone. Usually I prefer to go online as I hate pushy sales staff. I decided to risk it and went into the store and I was not disappointed. I was served by Martyna. She offered assistance but let me look in my own time and was on hand to answer any questions I had (and there were a few!)
After her advice, I left knowing I had made the right choice!

Thanks Martyna! You really make a difference!

11 de abril de 2023
Opinião espontânea
logótipo da Vodafone UK - Slough

Resposta da Vodafone UK - Slough

Hi Sean,

Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

A really good experience at Vodafone Slough Store

I went in to get a small value purchase, a £10 pay as you go SIM. However this was quite complicated as I wanted it to work in Turkey and Switzerland. Martyna could not have been more helpful. She carefully checked that it met my requirements and gave instructions for use as I had got quite confused looking at various websites. A really positive experience.

12 de abril de 2023
Opinião espontânea
logótipo da Vodafone UK - Slough

Resposta da Vodafone UK - Slough

Hi Malcolm,

Thank you for your review. It's always lovely to read positive feedback. If you recently visited a store, please edit your review to let us know the name of the store, and we'd be happy to feed this back to them directly. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Great team very helpful and sort my…

Great team very helpful and sort my problem very quickly

8 de abril de 2023
Opinião espontânea
logótipo da Vodafone UK - Slough

Resposta da Vodafone UK - Slough

Hi Natalia,

Thank you for your review. It's always lovely to read positive feedback. If you recently visited a store, please edit your review to let us know the name of the store, and we'd be happy to feed this back to them directly. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

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Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

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