Have been struggling accessing my account online for aome time. It has caused me ao much stress and anxiety and I didn't think I would ever get it sorted. Mo and Jake from the solihull store helped me... Ver mais
A empresa respondeu
Localização
Alterar localização25 Crescent Arcade Touchwood, B91 3GZ SOLIHULL, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Despite dealing with my numerous devices and plans, the young lady 'Sam' confidently navigated the systems and made sense of everything. I now am looking foward to my iphone 18 and tablet bundle. Good... Ver mais
A empresa respondeu
Very good experience in vodafone store. Retail advisor jake was very helpful, friendly and efficient. Thank you Jake!
A empresa respondeu
Sam was wonderful today… she was so helpful in getting us to decide the best family package. Great customer service… very kind and polite and took an interest in our son’s first phone. Thank you Sa... Ver mais
A empresa respondeu
Informações sobre a empresa
- Operadora de redes móveis
- Empresa de telecomunicação
- Loja de telemóveis
- Operador de Internet
- Serviço de hospedagem web
Sobre Vodafone UK - Solihull Crescent Arcade
Escrito pela empresa
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Informações de contacto
25 Crescent Arcade Touchwood, B91 3GZ, SOLIHULL, Reino Unido
5,0
Excelente
761 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Goid job Sam
Despite dealing with my numerous devices and plans, the young lady 'Sam' confidently navigated the systems and made sense of everything. I now am looking foward to my iphone 18 and tablet bundle. Good job Sam
18 de setembro de 2026
Opinião espontânea
Resposta da Vodafone UK - Solihull Crescent Arcade
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Very good experience in vodafone store
Very good experience in vodafone store. Retail advisor jake was very helpful, friendly and efficient. Thank you Jake!
18 de setembro de 2026
Opinião espontânea
Resposta da Vodafone UK - Solihull Crescent Arcade
Hi Meg, thank you so much for your wonderful review and the amazing support you’ve shown for Jake, it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.
You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!
Thanks again,
Vodafone social media Team
Very informative
Very informative. Take the time to listen to customer complain.
17 de setembro de 2026
Opinião espontânea
Resposta da Vodafone UK - Solihull Crescent Arcade
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Have been struggling accessing my…
Have been struggling accessing my account online for aome time. It has caused me ao much stress and anxiety and I didn't think I would ever get it sorted. Mo and Jake from the solihull store helped me fix this and u couldn't have asked for two nicer gentlemen, they are a credit to the company
17 de setembro de 2026
Opinião espontânea
Resposta da Vodafone UK - Solihull Crescent Arcade
Hey Sue,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
We were unable to contact 3 on the…
We were unable to contact 3 on the phone so we went to the shop. Jai sorted everything for us. Thank you.
16 de setembro de 2026
Opinião espontânea
Resposta da Vodafone UK - Solihull Crescent Arcade
Hey Paul,
Thanks for the lovely review and fantastic support for Jai.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
What a sweet Girl
What a sweet Girl, Nim was so helpfull. I was really stressed and she was so kind and helpful. Fabulous service.
16 de setembro de 2026
Opinião espontânea
Resposta da Vodafone UK - Solihull Crescent Arcade
Hey Sandra,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Resposta da Vodafone UK - Solihull Crescent Arcade
Hey Theresa,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Ray was super helpful and explained my…
Ray was super helpful and explained my new plan and phone. Great customer experience
12 de setembro de 2026
Opinião espontânea
Resposta da Vodafone UK - Solihull Crescent Arcade
Hey Geji
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Resposta da Vodafone UK - Solihull Crescent Arcade
Hey Kate,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Came into store this morning to get a…
Came into store this morning to get a phone upgrade and was assisted by sales advisor Ray, from the moment i walked in he showed me options on all the phone offers they have and found me the best deal to suit my needs, he was very helpful and answered every question that i needed to know. He went above and beyond to give me the best experience. Definitely recommend coming into the Solihull branch.
12 de setembro de 2026
Opinião espontânea
Resposta da Vodafone UK - Solihull Crescent Arcade
Hey there,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Resposta da Vodafone UK - Solihull Crescent Arcade
Hi Ian, thank you so much for your wonderful review and the amazing support you’ve shown for Jay, it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.
You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!
Thanks again,
Vodafone social media Team
Great experience, great deal!
I was dealt with by Sam who was incredibly polite and friendly. Sam made it really easy and simple and did what she could to give me the best deal possible. Very happy with my experience 👍🏻
10 de setembro de 2026
Opinião espontânea
Resposta da Vodafone UK - Solihull Crescent Arcade
Hi Adam. This is really lovely to hear! We're so pleased that our team member made your experience easy and simple, and helped you get the best possible deal. We truly appreciate your positive feedback.
If you need any help from us in the future, you can contact our team by calling 0333 304 0191 or speak to them via LiveChat here: http://vodafone.uk/2LCJiTm.
Or via Social Media on Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl.
Vodafone
Extremely helpful every time I need…
Extremely helpful every time I need information or help.
Staff are very friendly and very patient.
It’s great to have the face to face support.
9 de setembro de 2026
Opinião espontânea
Resposta da Vodafone UK - Solihull Crescent Arcade
Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Ray is brilliant
Ray is brilliant! Found the best package with unlimited date, call and text with an amazing discount for me. Highly recommended!
7 de setembro de 2026
Opinião espontânea
Resposta da Vodafone UK - Solihull Crescent Arcade
Hi Fei. This is fantastic to hear! We really appreciate the feedback about the great package and discount that was found.
If you need any help from us in the future, you can contact our team by calling 0333 304 0191 or speak to them via LiveChat here: http://vodafone.uk/2LCJiTm.
Or via Social Media on Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl.
Vodafone
Appalling service from Zee and Mo
Appalling service from Zee and Mo
My complaint number: 260906104676604
6 de setembro de 2026
Opinião espontânea
Resposta da Vodafone UK - Solihull Crescent Arcade
Hi there, We’re sorry to hear about your experience, Jac, and the frustration caused. We appreciate you sharing this feedback, and we take concerns about customer service very seriously.
If you’d like to raise this as an official complaint and have already spoken with our team, you’re welcome to contact our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or vodafone.uk/3LXh2xl.
We truly appreciate your patience and hope to get this resolved for you as soon as possible.
Thanks again,
Vodafone Social Media Team
Zeee
Zee
Absolutely brilliant service, factual and helpful and sorted in a short space of time
5 de setembro de 2026
Opinião espontânea
Resposta da Vodafone UK - Solihull Crescent Arcade
Hey Lucy,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Today Mo was very helpful.
Today Mo was very helpful.
I would deffinately recommend Vodafone in Solihull Touchwood if you are looking for a new phone contract
5 de setembro de 2026
Opinião espontânea
Resposta da Vodafone UK - Solihull Crescent Arcade
Hey Andrew,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Mo was absolutely great..
Mo was absolutely great... 20 out of 10 for service, knowledge, queries etc. 100% will recommend.
5 de setembro de 2026
Opinião espontânea
Resposta da Vodafone UK - Solihull Crescent Arcade
Hey Karen,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Mo and Zee
Mo and Zee
Very helpfull did everything to help me with my new phone very happy 😂😂😂
5 de setembro de 2026
Opinião espontânea
Resposta da Vodafone UK - Solihull Crescent Arcade
Hey Maxine,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Good customer service helpful staff
Good customer service helpful staff
Honest and reliable good advice from Zee
Thanks Vodafone
5 de setembro de 2026
Opinião espontânea
Resposta da Vodafone UK - Solihull Crescent Arcade
Hey Liaqat,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.