Have been struggling accessing my account online for aome time. It has caused me ao much stress and anxiety and I didn't think I would ever get it sorted. Mo and Jake from the solihull store helped me... Ver mais
A empresa respondeu
25 Crescent Arcade Touchwood, B91 3GZ SOLIHULL, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Have been struggling accessing my account online for aome time. It has caused me ao much stress and anxiety and I didn't think I would ever get it sorted. Mo and Jake from the solihull store helped me... Ver mais
A empresa respondeu
Despite dealing with my numerous devices and plans, the young lady 'Sam' confidently navigated the systems and made sense of everything. I now am looking foward to my iphone 18 and tablet bundle. Good... Ver mais
A empresa respondeu
Very good experience in vodafone store. Retail advisor jake was very helpful, friendly and efficient. Thank you Jake!
A empresa respondeu
Sam was wonderful today… she was so helpful in getting us to decide the best family package. Great customer service… very kind and polite and took an interest in our son’s first phone. Thank you Sa... Ver mais
A empresa respondeu
Escrito pela empresa
25 Crescent Arcade Touchwood, B91 3GZ, SOLIHULL, Reino Unido
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Ray was outstanding in explaining everything to me. I am not technical at all but he couldnt do enough to assist. Vodafone is extremely lucky to have this man on their team!

Resposta da Vodafone UK - Solihull Crescent Arcade

Resposta da Vodafone UK - Solihull Crescent Arcade
Zee was very professional and efficient with her work. Thank you Solihull team.

Resposta da Vodafone UK - Solihull Crescent Arcade
Came into the store today the assistant Sam was helpful and resolved a big problem. Very appreciative

Resposta da Vodafone UK - Solihull Crescent Arcade
Great experience, explained everything well. Gave me the best options for me personally. Thank you Sam.

Resposta da Vodafone UK - Solihull Crescent Arcade

Resposta da Vodafone UK - Solihull Crescent Arcade
Sam was able to sort me out a deal to suit my needs

Resposta da Vodafone UK - Solihull Crescent Arcade

Resposta da Vodafone UK - Solihull Crescent Arcade

Resposta da Vodafone UK - Solihull Crescent Arcade
We came into solihull to upgrade my phone and we was served by ray a retail sales assistant. he was extremely helpful and helped and answered every question i had and was patient when i was deciding

Resposta da Vodafone UK - Solihull Crescent Arcade
Excellent friendly service. Ray was polite and very knowledgeable. So glad I called in.

Resposta da Vodafone UK - Solihull Crescent Arcade
i was very happy with the service provided by Zee instore

Resposta da Vodafone UK - Solihull Crescent Arcade

Resposta da Vodafone UK - Solihull Crescent Arcade
Raihan was great and helped us to get Internet quickly.

Resposta da Vodafone UK - Solihull Crescent Arcade
Visited Solihull store & Ray was very helpful in helping me choose a new phone & to get the new one up & running. Professional & friendly. Thank you.

Resposta da Vodafone UK - Solihull Crescent Arcade
Superb experience. Ray couldn’t have been more helpful setting up the iPad connection

Resposta da Vodafone UK - Solihull Crescent Arcade
Jake.
Well from having an awful day getting my phone repaired for a faulty connector all my sims stopped working. As a last attempt I went into the vodaphone shop to get help.
A lovely young guy Jake figured out that id messed up my Esim completely like an old idiot. I signed in for security and he fixed it with a new real sim and got me up and running in no time. A simple thing for an expert but the world of difference as I have a poorly son and my phone is my life line. So i really wanted to make the effort and say a big thank you to Jake and the Solihull store. A credit to your business that you hire kind professionals staff with excellent training. Sincerely thank you and good luck for the future.
David 30th Aug 26🫡

Resposta da Vodafone UK - Solihull Crescent Arcade
Jake helped me upgrade and got me 766 for me old phone. Wonderful service

Resposta da Vodafone UK - Solihull Crescent Arcade
Jake helped me sign up to broadband and set it all up for me

Resposta da Vodafone UK - Solihull Crescent Arcade
Very good service and very helpful. Was with mo and he helped me with my phone contract and sort a contract out for my iPad. Would highly recommend coming to the Solihull store

Resposta da Vodafone UK - Solihull Crescent Arcade
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