Have been struggling accessing my account online for aome time. It has caused me ao much stress and anxiety and I didn't think I would ever get it sorted. Mo and Jake from the solihull store helped me... Ver mais
A empresa respondeu
25 Crescent Arcade Touchwood, B91 3GZ SOLIHULL, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Have been struggling accessing my account online for aome time. It has caused me ao much stress and anxiety and I didn't think I would ever get it sorted. Mo and Jake from the solihull store helped me... Ver mais
A empresa respondeu
Despite dealing with my numerous devices and plans, the young lady 'Sam' confidently navigated the systems and made sense of everything. I now am looking foward to my iphone 18 and tablet bundle. Good... Ver mais
A empresa respondeu
Sam was wonderful today… she was so helpful in getting us to decide the best family package. Great customer service… very kind and polite and took an interest in our son’s first phone. Thank you Sa... Ver mais
A empresa respondeu
Jake. Well from having an awful day getting my phone repaired for a faulty connector all my sims stopped working. As a last attempt I went into the vodaphone shop to get help. A lovely young guy Ja... Ver mais
A empresa respondeu
Escrito pela empresa
25 Crescent Arcade Touchwood, B91 3GZ, SOLIHULL, Reino Unido
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Resposta da Vodafone UK - Solihull Crescent Arcade
Jay , the sales assistant was very helpful, sorted my bill

Resposta da Vodafone UK - Solihull Crescent Arcade
Zee was great at explaining all the information for buying a new phone and new contract. She was very patient and helpful.

Resposta da Vodafone UK - Solihull Crescent Arcade
Excellent service by jay in store brilliant sales advisor would recommend seeing him for best deals

Resposta da Vodafone UK - Solihull Crescent Arcade

Resposta da Vodafone UK - Solihull Crescent Arcade
Waasi was a great help with sorting us out with a new data plan! He was very friendly and supportive. Would highly recommend Vodafone as a provider.

Resposta da Vodafone UK - Solihull Crescent Arcade
Excellent duty of care to me as the customer

Resposta da Vodafone UK - Solihull Crescent Arcade
Jay was amazing helping us to upgrade all our vodafone service. He's very knowledgeable about all the devices and airtime plans we could get from vodafone. Very polite and professional throughout. Overall excellent service and we will definitely return.

Resposta da Vodafone UK - Solihull Crescent Arcade
Zee provided me with the best service ever, helped with all the enquiries I had and overall the experience was fast and really good and they were really polite and friendly. 5/5

Resposta da Vodafone UK - Solihull Crescent Arcade
Great experience at Vodafone thanks to Zee! She was really helpful, patient, and sorted my issue quickly. Made everything super easy — really appreciate the great service 😊

Resposta da Vodafone UK - Solihull Crescent Arcade
Really happy with service, Zee helped me with exactly what I needed!

Resposta da Vodafone UK - Solihull Crescent Arcade
Waasi made our visit impeccable! Best service I’ve ever had

Resposta da Vodafone UK - Solihull Crescent Arcade

Resposta da Vodafone UK - Solihull Crescent Arcade
Raihan is amazing!! Helped me sort out all of my phones and spoke about upgrades etc!! Dreamy process thank you

Resposta da Vodafone UK - Solihull Crescent Arcade
Raihan was very helpful. Listened to me and had plenty patience excellent service. .

Resposta da Vodafone UK - Solihull Crescent Arcade
Waasi was very helpful and polite.
Excellent service provided.

Resposta da Vodafone UK - Solihull Crescent Arcade
Amazing experience. Helped by Wassi he was very friendly and made sure I got a good deal

Resposta da Vodafone UK - Solihull Crescent Arcade

Resposta da Vodafone UK - Solihull Crescent Arcade
William help served me wirh an uogeade, additional sim and home broadband too, at an affordable price.

Resposta da Vodafone UK - Solihull Crescent Arcade
Had a great in person experience with Mo and the Vodafone team! Helped me find a better tariff deal and the transition was smooth & simple! Thank you everyone for such a pleasent experience - in the current climate of sales & Customer service its glad to know that great staff still exist 😀

Resposta da Vodafone UK - Solihull Crescent Arcade
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.