Vodafone UK - Southport Opiniões 

303
•
TrustScore: 5 em 5

4,9

60 Chapel Street, PR8 1BZ Southport, GB

•

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Brilliant service from Adele as usual as we have been coming to her for years. Looked after my husbands company phones and always very helpful.

A empresa respondeu

Classificada 5 em 5 estrelas

Beth was extremely patient with me in store today. I really am not confident with technology but Beth talked me through everything, had the patience of a saint with me whilst she helped me back-up my... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Today I visited Vodafone in Southport with problems I had with my cellphone. Kathy Ferguson at Vodafone Southport branch helped me sort out all my problems with her assistance, patience and guidance.... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Kathy was amazing and very helpful and Paul was also lovely to deal with. Had wonderful service at Vodafone Southport

A empresa respondeu


Informações sobre a empresa

  1. Operadora de redes móveis
  2. também em
  3. Empresa de telecomunicação
  4. Loja de telemóveis
  5. Operador de Internet
  6. Serviço de hospedagem web

Sobre Vodafone UK - Southport

Escrito pela empresa

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Informações de contacto

  • 60 Chapel Street, PR8 1BZ, Southport, Reino Unido

4,9

Excelente

TrustScore: 5 em 5

303 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,9

Todas as opiniões

(303)

39 739 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Friendly conversation

Friendly conversation. Great knowledge of products.

7 de dezembro de 2024
Opinião espontânea
logótipo da Vodafone UK - Southport

Resposta da Vodafone UK - Southport

Hi Steven. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Fantastic service I experienced today

Fantastic service I experienced today. Jess was really helpful

1 de dezembro de 2024
Opinião espontânea
logótipo da Vodafone UK - Southport

Resposta da Vodafone UK - Southport

Hi Peter. Thank you for your review for Jess. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Excellent service

Excellent service
Patient and friendly service I have visited this branch many times would recommend!

27 de novembro de 2024
Opinião espontânea
logótipo da Vodafone UK - Southport

Resposta da Vodafone UK - Southport

Hi Jeana,

Thanks for your review for our store. This is amazing feedback and we appreciate your support. We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Classificada 5 em 5 estrelas

Great help from Paul and Adele in…

Great help from Paul and Adele in store. Always happy with the service in Southport whenever i go in there. Top marks.

27 de novembro de 2024
Opinião espontânea
logótipo da Vodafone UK - Southport

Resposta da Vodafone UK - Southport

Hi Soner and Jo,

Thanks for your kind words and taking your time to share the experience in store with Paul and Adele. If you ever need any help, please reach out to us by dropping a message either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Classificada 5 em 5 estrelas

Nothing was to much trouble. Thank you Paul!

Nothing was to much trouble. The service was a 10/10 from me. Very helpful, especially the colleague Paul. Explained everything to me. Thank you 😊

23 de novembro de 2024
Opinião espontânea
logótipo da Vodafone UK - Southport

Resposta da Vodafone UK - Southport

Hey Nicola, This is awesome to see and just how we want our customers to feel when they visit our store.
Thanks for your feedback, The Vodafone Social Media Team

Classificada 5 em 5 estrelas

Great service at Vodafone Southport

Our advisor Jess was fantastic. She was friendly, enthusiastic, polite and really knew what she was talking about. Jess worked out great deals for us on our two phone contracts. We left the store as very happy customers. Thank you Jess.

23 de novembro de 2024
Opinião espontânea
logótipo da Vodafone UK - Southport

Resposta da Vodafone UK - Southport

Thank you for your great review. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thank you,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Jess was fantastic

Jess was fantastic, helpful and brilliant. Has a fantastic personality and helped me set up my phone. Thank you.

Overall experience was 10 out of 10

19 de novembro de 2024
Opinião espontânea
logótipo da Vodafone UK - Southport

Resposta da Vodafone UK - Southport

Hi Frank,

This is such an amazing review for Jess. Thanks for sharing your kind words and feedback. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB – X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks again,
Vodafone Social Media team

Classificada 5 em 5 estrelas

Adele is a gem! Great service & saved us money!

Adele was really friendly and very helpful, especially when she was answering all of our questions! With her professional advice, we have managed to save money by switching our internet provider to yourselves! Very happy with the whole experience!

2 de novembro de 2024
Opinião espontânea
logótipo da Vodafone UK - Southport

Resposta da Vodafone UK - Southport

Hi Laura,

Thank you for taking the time to leave us a 5 star review! We're glad to have you on board with us.

Thanks,
The Vodafone Social Media Team

Classificada 5 em 5 estrelas

My experience was very welcoming at…

My experience was very welcoming at Vodafone customer service was excellent the staff are very friendly, couterious, helpful msle your feel very welcome. They helped with my every needs.
I would defenately recommand Vodafone company to any one.
I will give them a five star

14 de novembro de 2024
Opinião espontânea
logótipo da Vodafone UK - Southport

Resposta da Vodafone UK - Southport

Hi Pauline. Thank you for your review. It's always lovely to read such fab feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Customer service

Traveled all the way from Manchester to visit this store. Best customer service from the staff here than any other Vodafone store I've visited.

2 de novembro de 2024
Opinião espontânea
logótipo da Vodafone UK - Southport

Resposta da Vodafone UK - Southport

Hello, Judith,

Thanks for your review. It's always lovely to read great feedback, and we're glad you had a positive experience in store.

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Amazing service

Always wonderful service from the staff in the Vodafone store in Southport. It’s a pleasure to visit and receive such care and help. Thank you!

31 de outubro de 2024
Opinião espontânea
logótipo da Vodafone UK - Southport

Resposta da Vodafone UK - Southport

Hi Elizabeth, Thanks for your review! It's lovely to see you had such a positive experience with our Southport team. This is absolutely what we aim for! Thanks again, Vodafone Social Media Team

Classificada 5 em 5 estrelas

Excellent service from Paul

Excellent service from Paul. Switching over my broadband from EE. Very helpful and informative.Always pleased with the service in the Southport store.

29 de outubro de 2024
Opinião espontânea
logótipo da Vodafone UK - Southport

Resposta da Vodafone UK - Southport

Hello, Janet,

It's great to hear about your positive experience. We appreciate you taking the time to review and share your feedback with us.

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Paul was brilliant

Paul was brilliant. Helped me with moving my home broadband. Patience of a Saint.

24 de outubro de 2024
Opinião espontânea
logótipo da Vodafone UK - Southport

Resposta da Vodafone UK - Southport

Hi John. Thank you for your review for Paul. It's always lovely to read great feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Paul at Southport was very patient and…

Paul at Southport was very patient and explained everything in full,he also kept me informed all the way through my transfer to vodaphone from 3 network. I would recommend him to family and freinds all the time.

21 de outubro de 2024
Opinião espontânea
logótipo da Vodafone UK - Southport

Resposta da Vodafone UK - Southport

Hi Susan,

Thanks for taking the time to review and sharing this great feedback.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Classificada 5 em 5 estrelas

Wonderful service from Laura

Wonderful service from Laura. I had trouble paying my bills. She was very very helpful and patient in sorting everything out for me. Highly recommend.

18 de outubro de 2024
Opinião espontânea
logótipo da Vodafone UK - Southport

Resposta da Vodafone UK - Southport

Hi Robbie,

Thank you for taking the time to leave us a 5 star review! We're glad you had such a positive experience with us and Laura has got the issue resolved for you.

Thanks,
The Vodafone Social Media Team

Classificada 5 em 5 estrelas

Wigan and Leigh stores weren't helpful

Wigan and Leigh stores weren't helpful. Paul at Southport was brilliant and recommended him to help anyone.

18 de outubro de 2024
Opinião espontânea
logótipo da Vodafone UK - Southport

Resposta da Vodafone UK - Southport

Hi Catherine,

Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.

Thanks again, 
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Laura

Laura was very knowledgeable and very polite and new her job very well
A good experience

17 de outubro de 2024
Opinião espontânea
logótipo da Vodafone UK - Southport

Resposta da Vodafone UK - Southport

Hi Nicholas,

It's great to hear your feedback, thank you for taking the time to review.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Classificada 5 em 5 estrelas

Very helpful service from Paul

Very helpful service from Paul. Moving my number over from 3. Pleased with the help in store.

10 de outubro de 2024
Opinião espontânea
logótipo da Vodafone UK - Southport

Resposta da Vodafone UK - Southport

Hi Marc. Thank you for your review for Paul. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

After having my phone stolen

After having my phone stolen I went into Vodafone Southport for a replacement Abi was so helpful and helped me through replacing and setting up a new phone . I highly recommend both Abi and Vodafone if you need help.

28 de setembro de 2024
Opinião espontânea
logótipo da Vodafone UK - Southport

Resposta da Vodafone UK - Southport

Thank you for your support and feedback.

Thanks again,
Vodafone Social Media Team

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