Brilliant service from Adele as usual as we have been coming to her for years. Looked after my husbands company phones and always very helpful.
A empresa respondeu
Localização
Alterar localização60 Chapel Street, PR8 1BZ Southport, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Beth was extremely patient with me in store today. I really am not confident with technology but Beth talked me through everything, had the patience of a saint with me whilst she helped me back-up my... Ver mais
A empresa respondeu
Today I visited Vodafone in Southport with problems I had with my cellphone. Kathy Ferguson at Vodafone Southport branch helped me sort out all my problems with her assistance, patience and guidance.... Ver mais
A empresa respondeu
Kathy was amazing and very helpful and Paul was also lovely to deal with. Had wonderful service at Vodafone Southport
A empresa respondeu
Informações sobre a empresa
- Operadora de redes móveis
- também em
- Empresa de telecomunicação
- Loja de telemóveis
- Operador de Internet
- Serviço de hospedagem web
Sobre Vodafone UK - Southport
Escrito pela empresa
Informações de contacto
60 Chapel Street, PR8 1BZ, Southport, Reino Unido
4,9
Excelente
303 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Great customer service
Great customer service, as always. Thanks
28 de junho de 2024
Opinião espontânea
Resposta da Vodafone UK - Southport
Thanks for your fab feedback Jen. It's great to see you know you can rely on us for great service!
All the best, The Vodafone Social Media Team
Always helpful and reassuring
The staff here, Paul and Adele, are both knowledgeable and helpful. They take the time to explain things and are always pleasant and friendly. Nothing is too much trouble. Thank you
27 de junho de 2024
Opinião espontânea
Resposta da Vodafone UK - Southport
Hi Gill,
Thank you for your review. It's always great to hear positive feedback. If need anything in the future, please feel free to reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone.
Thanks again, Vodafone Social Media Team
Fantastic service from Paul
Fantastic service from Paul. Helped me upgrade to a new iPhone.
26 de junho de 2024
Opinião espontânea
Resposta da Vodafone UK - Southport
Hello, Edna,
Thanks for writing a review! It's great to hear about the positive experience you had with Paul, and we hope you enjoy your new phone!
If you need help with anything in the future, please don't hesitate to reach out to our Social Media Team via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks, Vodafone Social Media Team
Great service from Jordan and the…
Great service from Jordan and the Southport store.
26 de junho de 2024
Opinião espontânea
Resposta da Vodafone UK - Southport
Hello, Doreen,
Thanks for your review. It's always lovely to read great feedback, and we're glad you had a positive experience with Jordan in the Southport store.
If you need help with anything in the future, please don't hesitate to reach out to our Social Media Team via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks, Vodafone Social Media Team
Great help from Paul today
Great help from Paul today. Transferred all my data to my new phone and got me a better deal on my upgrade. Fantastic service.
21 de junho de 2024
Opinião espontânea
Resposta da Vodafone UK - Southport
Hi Ian,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Very happy with the service today from…
Very happy with the service today from the Southport store.
Upgraded my sim and moved my home broadband over as well.
20 de junho de 2024
Opinião espontânea
Resposta da Vodafone UK - Southport
Hi,
This is a lovely review to hear for our Southport store. Thanks for sharing. If you ever need any help with your Home Broadband, we've a dedicated tool here: https://vodafone.uk/2krM6Lw - this will help to run tests on your line and connect you to an agent if needed.
Thanks again,
Vodafone Social Media team
Amazing service from Adele
Amazing service from Adele. Very happy with our new plans.
17 de junho de 2024
Opinião espontânea
Resposta da Vodafone UK - Southport
Hi Andrew,
It's great to hear about your recent experience and feedback for Adele. Thank you for reviewing.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Face to face
Once I explained my problem the member of staff ( adele) immediately sorted through my account found the problem sorted it and also voiced some changes that were beneficial to me. Then sorted them. I felt that being face to face with a person was extremely beneficial
1 de junho de 2024
Opinião espontânea
Resposta da Vodafone UK - Southport
Hi Ann,
Thank you for taking the time to leave us a review. It's great to hear about your recent experience and feedback for Adele.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Router outage issue
I have been on the phone for over 2 hours sorting out signal outage on router and still having a same issue. CS said I need to open my socket with screwdriver on the wall while on the phone. We all have busy life and can't dealt with this anymore.
31 de maio de 2024
Opinião espontânea
Resposta da Vodafone UK - Southport
Hi Mrs C,
Sorry to hear this trouble you're facing, this isn't what we want for our customers. For any technical broadband queries, troubleshooting can be actioned here: https://www.vodafone.co.uk/help-and-information/broadband-support Or via our dedicated Broadband App: https://www.vodafone.co.uk/broadband/wi-fi-hub-and-broadband-app Faults can be diagnosed and escalated via these self serve options.
Thanks, Vodafone Social Media Team
Upgrade
Excellent service and advice by chloe. Told me everything I needed to know. Thank you
28 de maio de 2024
Opinião espontânea
Resposta da Vodafone UK - Southport
Hey there,
Thanks for the great review about your experience with Chloe!
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
The team on Vodafone are very friendly…
The team on Vodafone are very friendly and very helpful. If I have any issues I get it sorted and go out of the shop very happy that thinking that I got my issue sorted.
24 de maio de 2024
Opinião espontânea
Resposta da Vodafone UK - Southport
Hi Pip,
Thanks for the great feedback! We're so happy you had a 5 star experience.
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Jordan P in Southport was my guide…
Jordan P in Southport was my guide today. Excellent service, went above an beyond. Delighted, couldn’t ask for more.
25 de maio de 2024
Opinião espontânea
Resposta da Vodafone UK - Southport
Hi. Thank you for your review for Jordan. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Chloe was pleasant and very helpful…
Chloe was pleasant and very helpful with my upgrade
25 de maio de 2024
Opinião espontânea
Resposta da Vodafone UK - Southport
Hi Barbara. Thank you for your review for Chloe. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Friendly helpful service from Chloe and…
Friendly helpful service from Chloe and Paul today. Helped me with my upgrade and transferring my data to my new phone. Always great service from the store.
22 de maio de 2024
Opinião espontânea
Resposta da Vodafone UK - Southport
Hi Nester,
Thanks for your 5-star review for Chloe and Paul. We appreciate this feedback. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Chloe was so knowledgeable and…
Chloe was so knowledgeable and explained everything simply & clearly.
She was patient and reassuring throughout.
14 de maio de 2024
Opinião espontânea
Resposta da Vodafone UK - Southport
Hi Linda,
It's great to hear your feedback, thank you for reviewing.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
I'm very satisfied with Paul's help…
I'm very satisfied with Paul's help today. He has helped me sort my issue out.
12 de maio de 2024
Opinião espontânea
Resposta da Vodafone UK - Southport
Hi Yifeng,
Thank you for your review. It’s great to hear of your positive experience with Paul. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Adele is amazing!!
Adele is amazing! So friendly, professional and knowledgeable- she is a credit to Vodafone. I am always happy with the service I receive and I would never go anywhere else.
29 de abril de 2024
Opinião espontânea
Resposta da Vodafone UK - Southport
Hi Shelley. Thank you for your review for Adele. It's always lovely to read such fab feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
After having a such great experience…
After having a such great experience when I was researching phone prices a while back I went back to the Vodafone southport store to sort out my upgrade. Once again it was excellent service from all of the team. Knowledgeable and helpful without being pushy. I left a very happy customer.
27 de abril de 2024
Opinião espontânea
Resposta da Vodafone UK - Southport
Hey Karen,
Thank you for this great review! We're delighted to hear this and are so glad you got the assistance you needed.
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Experience of Friendly helpful patient service
We came in to change phones and deals, the information we were given was amazingly clear and just the best advice. The advisor Abbie was so helpful patient znd friendly. The Mansger of the store was so helpful to. We will definitely use thus store again.
21 de abril de 2024
Opinião espontânea
Resposta da Vodafone UK - Southport
Hi Jean,
Thank you for reviewing and sharing your feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Excellent service from adele
15 de abril de 2024
Opinião espontânea
Resposta da Vodafone UK - Southport
Hi Paula,
Thanks for your feedback! We're so happy you had such a great experience with Adele.
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.