Maryam was extremely helpful, professional and friendly and made our visit super easy. We never would have guessed it was her first week working here unless she had said! Thanks so much for all your h... Ver mais
A empresa respondeu
Unit 6a Marches Mall , The Thistle Shopping Centre, FK8 2EA Stirling, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Maryam was extremely helpful, professional and friendly and made our visit super easy. We never would have guessed it was her first week working here unless she had said! Thanks so much for all your h... Ver mais
A empresa respondeu
Caitlin understood the reason for my visit and explored ways to resolve the issue. To my satisfaction.
A empresa respondeu
Callum was a top class guy with admirable people skills making my son who has adhd open up and talk to him about our upcoming football trip away. Callum helped me with my SIM card issue and the other... Ver mais
A empresa respondeu
I am an elderly disabled customer and was treated with respect and great patience from staff member Susie making my visit a pleasant one. If I could I would have given her 10 stars. She fully underst... Ver mais
A empresa respondeu
Escrito pela empresa
Unit 6a Marches Mall , The Thistle Shopping Centre, FK8 2EA, Stirling, Reino Unido
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Went into the store just to top up data. Caitlin was extremely helpful and reminded me that my airtime was out of contract. By the time I left caitlin had renewed my airtime contract with a very good rate.

Resposta da Vodafone UK - Stirling
Josh, despite me having already purchased a phone from his colleague on the weekend just before closing, kindly dedicated an extra 45 min of his time explaining what I purchased and helped me understand the new phone details. He is a credit to vodsfone and the reason I didnt cancel my contract. Thank you.

Resposta da Vodafone UK - Stirling
Josh was incredible! He was friendly and effecient and saved me money in the long run! The whole team were friendly and supportive, Tegan and Alexander also tagged in to help with my issue and were lovely.

Resposta da Vodafone UK - Stirling
Ronnie was super helpful and saved me money on my broadband

Resposta da Vodafone UK - Stirling
We had an excellent experience in store with Alex at Vodafone Stirling. He gave us clear and honest advice, he was very friendly and helpful to talk to. He took the time to explain all of our options, and made everything easy to understand. After our chat with him, we decided to switch our mobile data provider from Sky to Vodafone. He was friendly, polite and really helpful and nice to talk to throughout.

Resposta da Vodafone UK - Stirling
Susie knows her stuff and was very efficient as well as proficcient as well as very friendly

Resposta da Vodafone UK - Stirling
Lindsey the sales consultant was knowledgeable, patient, professional and able to explain all aspects of the upgrade.

Resposta da Vodafone UK - Stirling
Susie at Vodafone Thistle centre, Stirling, was extremely well informed, a pleasure to deal with, and very efficient: worth 6 stars

Resposta da Vodafone UK - Stirling
Lindsey was truly wonderful to deal with. I had a pretty unique problem and she had a can-do attitude from the outset, taking time to understand and showing so much patience. She was a pleasure to have assist me.

Resposta da Vodafone UK - Stirling
We had the most amazing experience with Lindsey and caitlin in the Stirling branch! Smooth sailing and great deal

Resposta da Vodafone UK - Stirling
Got a phone and internet package through Lynsey, Lynsey was very helpful and a delight to deal with

Resposta da Vodafone UK - Stirling
I done my sim upgrade in store with Ronald and had a good experience as he asked me questions to best suit my needs and got a good plan. Will definitely shop again

Resposta da Vodafone UK - Stirling
Lindsey answered all my questions and was a great resource!

Resposta da Vodafone UK - Stirling
Fabulous customer service. Friendly and courteous. Couldn’t be more helpful. Great employee (even sharing knowledge and training staff member at same time).
Thank you Matt

Resposta da Vodafone UK - Stirling
Greeted by Caitlin when I came in who was lovely and very helpful. Josh sorted switching over my broadband. Very helpful and professional.

Resposta da Vodafone UK - Stirling
I visited the Vodafone Stirling store to resolve an issue with a faulty handset, and the service I received from Alex was excellent.
Alex was friendly, professional, and extremely knowledgeable from the moment I arrived. He listened carefully, understood the issue straight away, and clearly explained the process for a like-for-like exchange. He was transparent about what needed to be done and took the time to make sure everything was handled properly.
When I returned to the store, Alex completed the like-for-like exchange efficiently and without any unnecessary complications. The process was smooth, fair, and exactly how a faulty handset replacement should be handled.
Alex was calm, respectful, and genuinely helpful throughout. A real credit to the Vodafone Stirling team.

Resposta da Vodafone UK - Stirling
My HBB had gone out of contract, I came into store and was served by the wonderful Susie. She got my HBB sorted out in no time at all and even managed to get me a better speed and new equipment as well! Will be back to see her again next time!

Resposta da Vodafone UK - Stirling
Fantastic service from Alex who made it a super easy process. All questions answered.

Resposta da Vodafone UK - Stirling
My fiancé had an issue with her new phone and we were nervous about the process of getting this sorted. Thankfully Alex was in store and put us right at ease. He was very friendly and knowledgable and helped us with our issue. Thanks again!

Resposta da Vodafone UK - Stirling
Matt was fantastic so friendly and helpful . So glad I changed from 20 years at o2

Resposta da Vodafone UK - Stirling
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
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Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.