Maryam was extremely helpful, professional and friendly and made our visit super easy. We never would have guessed it was her first week working here unless she had said! Thanks so much for all your h... Ver mais
A empresa respondeu
Localização
Alterar localizaçãoUnit 6a Marches Mall , The Thistle Shopping Centre, FK8 2EA Stirling, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Caitlin understood the reason for my visit and explored ways to resolve the issue. To my satisfaction.
A empresa respondeu
Callum was a top class guy with admirable people skills making my son who has adhd open up and talk to him about our upcoming football trip away. Callum helped me with my SIM card issue and the other... Ver mais
A empresa respondeu
I am an elderly disabled customer and was treated with respect and great patience from staff member Susie making my visit a pleasant one. If I could I would have given her 10 stars. She fully underst... Ver mais
A empresa respondeu
Informações sobre a empresa
- Operadora de redes móveis
- Empresa de telecomunicação
- Loja de telemóveis
- Operador de Internet
- Serviço de hospedagem web
Sobre Vodafone UK - Stirling
Escrito pela empresa
Informações de contacto
Unit 6a Marches Mall , The Thistle Shopping Centre, FK8 2EA, Stirling, Reino Unido
4,9
Excelente
205 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
I would like to compliment Susie on her…
I would like to compliment Susie on her excellent professional help and friendly meds her expertise was very helpful I had top service doing business with Susie very happy customer
29 de dezembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Stirling
Hey John,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Susie.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Joshua is very helpful
Joshua is very helpful, patient, has good chat and very efficient
2 de dezembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Stirling
Hey Anne,
Thanks for the lovely review and fantastic support for Joshua.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Lindsay couldn’t have been more helpful…
Lindsay couldn’t have been more helpful or knowledgeable! Fantastic service
8 de novembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Stirling
Hi. We're happy to hear that you found our service fantastic and helpful. We appreciate you acknowledging the knowledge provided. Thank you for your feedback! If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Quick and efficient service in the…
Quick and efficient service in the Stirling branch of Vodafone when upgrading my phone. Susie was great at working out what suited me best regarding my contract. I always find the staff here very approachable.
3 de novembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Stirling
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Excellent help
A wait to be seen but first class help from Matthew who listened well and provided sensible advice.
5 de novembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Stirling
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Great help from Lindsey
I was getting nowhere online so went to the Stirling store where Lindsey was very patient and helpful .
2 de novembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Stirling
We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.
Thanks,
Vodafone Social Media Team
Excellent Customer Sevice
I had trouble transferring data from iPhone 5s to my new 16e iPhone .
I tried unsuccessfully to get help online from Vodafone .
I then decided to drive 25 miles to Vadafone in Stirling which was a smart move . Entering the branch I was greeted by Lindsay , explained my situation with my new iPhone and immediately she responded , not a problem I will set up phone and transfer data . Lindsey was excellent and set up my phone in a very professional manner with no fuss .
Five star customer service by Lindsey .
Many thanks
Jim Hunter .
29 de outubro de 2025
Opinião espontânea
Resposta da Vodafone UK - Stirling
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Stirling vodafone Matthew and alex 5 stars
Matthew - great sales rep couldn't ask for more information than what he provided me with info and deal I had taken. Great guy very informative and easy to understand cant fault the guy 10 out of 10
Alex - Matthew wasn't in store but I took in the information Matthew had given me and Alex was able to sort my deals out with no issues and great dealing with him cant fault him either 10 out of 10
Thank you Matthew and alex from stirling vodafone
25 de outubro de 2025
Opinião espontânea
Resposta da Vodafone UK - Stirling
Hi. We're happy to hear that you had such a positive experience. We really appreciate the feedback regarding the service you received. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Sim swap and number change
Well I’ve been going through a rough time losing my phone and today I was in the shop to get my number switched as my old one was compromised. In doing so Lindsey was incredibly helpful making me feel 10x better about my situation. She helped me and my mum to get everything sorted smoothly and asap. Would thoroughly recommend anyone get help from her!
25 de outubro de 2025
Opinião espontânea
Resposta da Vodafone UK - Stirling
Hi. We appreciate your feedback and are so glad to hear that you had such a positive experience. It's great to know that the assistance you received made you feel better about your situation. We're grateful for your recommendation! If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Best ever customer service from…
Best ever customer service from Vodafone. Suzie was not only knowledgeable but thoughtful and kind.
I can't express my gratitude enough for her assistance in resolving our complicated issues.
25 de outubro de 2025
Opinião espontânea
Resposta da Vodafone UK - Stirling
Hi. We're happy to hear that you received excellent support. We appreciate you taking the time to share your positive experience. If you need anything else, please reach out to our team on social media. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Excellent service
Alexander at Vodafone, Stirling was very knowledgeable and polite.
25 de outubro de 2025
Opinião espontânea
Resposta da Vodafone UK - Stirling
Hi. We're happy to hear that you found our advisor in Stirling to be knowledgeable and polite. Thank you for sharing your positive experience! If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Knowledgeable and polite staff
The girl Lindsay was very knowledgeable and discussed everything clearly and easily to understand, her customer service was excellent. I changed 1 plan to a sim only plan and upgraded my mobile to a new phone and plan with a tablet, which I was unsure I was going to do and was originally just going in to look at possible changes but due to her excellent customer service I upgraded
21 de outubro de 2025
Opinião espontânea
Resposta da Vodafone UK - Stirling
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Lindsey was very friendly and still…
Lindsey was very friendly and still professional. Taking the time to understand what we were looking for and providing suitable options. Great experience and left happy with a new device and contract.
11 de outubro de 2025
Opinião espontânea
Resposta da Vodafone UK - Stirling
We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.
Thanks,
Vodafone Social Media Team
Matt was excellent
My Husband was in the shop today looking for a new phone as he had lost confidence in his old phone due to it switching off all the time. Matt was amazing with him very knowledgeable and patient and helped him find the best phone to suit him. We were so grateful to Matt and his patience
9 de outubro de 2025
Opinião espontânea
Resposta da Vodafone UK - Stirling
Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!
Thanks,
Vodafone Social Media Team
Great customer service
Great customer service.
Lindsey was brilliant and very helpful.
I'll look forward to seeing her again.
8 de outubro de 2025
Opinião espontânea
Resposta da Vodafone UK - Stirling
We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.
Thanks,
Vodafone Social Media Team
Excellent Service - Vodafone Stirling - Liam
A big thanks to Liam who provided excellent service. A great subject matter expert and exceedingly helpful. The transaction was quick too. Thanks Liam, top man!
6 de outubro de 2025
Opinião espontânea
Resposta da Vodafone UK - Stirling
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Excellent service
Needed help with our newly delivered mobile. Matthew was excellent in providing that help. He was cheerful, polite and professional in the way he delivered that assistance to us. We left the shop with every expectation fulfilled. He is credit to Vodafone.
2 de outubro de 2025
Opinião espontânea
Resposta da Vodafone UK - Stirling
Hey John,
Thanks for the lovely review and fantastic support for Matthew. It's always great to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Excellent service from Susie
Excellent service from Susie who spent a lot of time to understand my wife's and my needs before suggesting new phones. After a couple days one proved to be less than ideal and it was returned with no fuss. Been with Vodafone for about 30 years and have no intention of changing.
26 de setembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Stirling
Hey Alistair,
Thanks for the lovely review and fantastic support for Susie.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Phone fixed!
We bought a new phone and had issues! Lindsey was amazing and helped fix the issue! She was also very friendly and made us feel comfortable that she could fix this! Which she did! One delighted daughter, Lindsey is a credit to your company!
28 de setembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Stirling
Hey Jill,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Ronnie was fantastic
When we went to get phone up and running the gentleman who helped us Ronnie at the Stirling shop was absolutely fantastic a real credit to the company nothing was too much bother thankyou very much
21 de setembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Stirling
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
A Experiência Trustpilot
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