I was served by Dan. He was polite and great to deal with. I had 2 issues; 1. Non working broadband router with 3. 2. Request for new SIM following phone theft from my daughter in the foul... Ver mais
A empresa respondeu
Localização
Alterar localização56 High Street, GL5 1AS Stroud, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Dan was really helpful kind and cheerful. And sorted out a little problem and reassured about another issue. They are always amazing in there.
A empresa respondeu
Outstanding problem solving from Clarence and Viktoria. Nothing was too much trouble and their knowledge is remarkable. Customer service like this is rare… these two are top stars. Lucky to have thes... Ver mais
A empresa respondeu
Dan in your Stroud store. Absolute diamond. Personable, encyclopaedic, friendly, solution focused, and unflappable. Dan is an outstanding employee, if I could give him an award myself, I certainly wou... Ver mais
A empresa respondeu
Informações sobre a empresa
- Operadora de redes móveis
- também em
- Empresa de telecomunicação
- Loja de telemóveis
- Operador de Internet
- Serviço de hospedagem web
Sobre Vodafone UK - Stroud
Escrito pela empresa
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Informações de contacto
56 High Street, GL5 1AS, Stroud, Reino Unido
4,9
Excelente
216 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Good guy worked hard.
17 de março de 2025
Opinião espontânea
Resposta da Vodafone UK - Stroud
Hello Kevin,
That’s great to hear! Thanks for the review.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Dan Stroud
Dan was very helpful with sorting our sims today. The stroud store has always been brilliant!
13 de março de 2025
Opinião espontânea
Resposta da Vodafone UK - Stroud
What lovely feedback for Dan - thanks for letting us know! If you ever need help again, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Dan Helped Me With My SIM in Stroud
Dan saved me some money on my sim plan (about £15 a month) really glad I came in
13 de março de 2025
Opinião espontânea
Resposta da Vodafone UK - Stroud
Hi Frank,
We appreciate the five star feedback! If you ever need help again, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Oliwia
Oliwia In stroud helped me get a new phone contract today, very happy with the service provided. Quick and efficient
1 de março de 2025
Opinião espontânea
Resposta da Vodafone UK - Stroud
Thank you for your support and review. It's always lovely to read such nice feedback.
Thanks again,
Vodafone Social Media Team
Olivia was super-helpful in explaining…
Olivia was super-helpful in explaining how to upgrade my airtime plan at a reduced monthly cost - so win/win!
Great customer service !
25 de fevereiro de 2025
Opinião espontânea
Resposta da Vodafone UK - Stroud
Hello, Chris,
Thanks for letting us know what an amazing job Olivia did at getting everything sorted for you!
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Dan The Man…..
About a month ago I ordered a new phone on line with Vodafone. It wasn’t a great experience. It didn’t end well. So much for 21 years of loyalty to one provider. My bad blood led me to even get a PAC code earlier today but then I remember a really brilliant bloke in my local Vodafone store in Stroud. His name is Dan. He is the The Man. A month ago he dealt so well with my wrath and said very simply “If there’s anything I can do to keep you as a Vodafone customer please come back and see me”. It stuck with me, he was gracious in defeat and here I am a month later signing up to stay loyal to Vodafone. We need more Dan’s in our worlds; helpful, personable, a good bloke. Thanks Dan, I dislike divorces and I’m in good hands with your care and attention. Here’s to another 21 years. Cheers!!
20 de fevereiro de 2025
Opinião espontânea
Resposta da Vodafone UK - Stroud
Hey Iain,
Thanks for letting us know what an amazing job Dan did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
It was an amazing experience
It was an amazing experience, Dan was very knowledgeable about the products and found a great deal for the phone and sim.
Very impressed
20 de fevereiro de 2025
Opinião espontânea
Resposta da Vodafone UK - Stroud
Hi Debbie,
Thank you for taking the time to review.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Came in with sim issues
Came in with sim issues. Alex served me and did my transfer between my new and old phone after showing me how to resolve my sim issues. Many thanks
17 de fevereiro de 2025
Opinião espontânea
Resposta da Vodafone UK - Stroud
Hey Mark, thanks for letting us know how helpful Alex getting the issue with your SIM sorted 😊 All the best, The Vodafone Social Media Team
Great service from Ben
Great service from Ben, although he has only been in the job a few weeks,Ben was excellent, explained everything clearly. What an asset to the company
13 de fevereiro de 2025
Opinião espontânea
Resposta da Vodafone UK - Stroud
What super feedback for Ben! Thanks for taking the time to let us know. If you ever need help again, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Dan was very helpful and in…
Dan was very helpful and in transporting my information on my iPad
11 de fevereiro de 2025
Opinião espontânea
Resposta da Vodafone UK - Stroud
Hi Steve. Thank you for your review for Dan. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Dan stroud
Excellent service, informative and so helpful, thanks Dan.
8 de fevereiro de 2025
Opinião espontânea
Resposta da Vodafone UK - Stroud
Thanks for your awesome feedback for Dan ☺️ All the best, The Vodafone Social Media Team
Friendly well informed assistance
Kayla was very Friendly and a well informed assistant ...we did every in a timely manner
6 de fevereiro de 2025
Opinião espontânea
Resposta da Vodafone UK - Stroud
Hi Aidan,
Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.
Thanks again,
Vodafone Social Media Team
Oliwia in Stroud store
Came in this morning with a problem with my email, I have been helped by Oliwia who did an amazing job explaining what to do to me. Whilst I was here she also took a look at my account and upgraded my sim to a better plan. Very happy with today's service
3 de fevereiro de 2025
Opinião espontânea
Resposta da Vodafone UK - Stroud
Hi Kay. Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Ben showed me everything I needed to…
Ben showed me everything I needed to know. With a positive friendly attitude. Very happy with the service.
31 de janeiro de 2025
Opinião espontânea
Resposta da Vodafone UK - Stroud
Hi Jamie,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.
Thanks,
Vodafone Social Media Team
Alex was super helpful
Alex was super helpful. He was very clear in informing me of all of the options.
24 de janeiro de 2025
Opinião espontânea
Resposta da Vodafone UK - Stroud
Hi Suzanne,
It's great to see you had a positive and informed experience with Alex. If you ever need help again, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Dan helped us upgrade to an iPhone…
Dan helped us upgrade to an iPhone today. Really helpful and easy going
22 de janeiro de 2025
Opinião espontânea
Resposta da Vodafone UK - Stroud
Hi Louise. Thank you for your review for Dan. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Dan helped us on Saturday
We needed a new sim plan and Dan found us a fantastic deal and also saved me money on my sim plan too. Thanks Dan!
18 de janeiro de 2025
Opinião espontânea
Resposta da Vodafone UK - Stroud
Hi Tony,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.
Thanks,
Vodafone Social Media Team
Popped in to see Alex to ask about…
Popped in to see Alex to ask about upgrade dates, he was very helpful and helped me figure out the next best option!
10 de janeiro de 2025
Opinião espontânea
Resposta da Vodafone UK - Stroud
Hi Jill,
Thanks for your five start review! If you ever need help again, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Exceptional customer service and…
Exceptional customer service and knowledge from Dan whilst purchasing a new iPhone 16
9 de janeiro de 2025
Opinião espontânea
Resposta da Vodafone UK - Stroud
Hi Barbara,
Thank you for reviewing and sharing this feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Great service in Vodafone Stroud
Spoke to Dan and Kieran today who helped me purchase a new plan. They were both very friendly, and walked me through everything I was getting. They offered extras with my plan and were not pushy when I declined. They are a credit to your company!
Thank you Dan and Kieran.
2 de janeiro de 2025
Opinião espontânea
Resposta da Vodafone UK - Stroud
Hi Ken,
Thanks for taking the time to write such a great review! It's great to see that Dan and Kieran provided the exact level of support you needed. If you ever need more help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
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