Extremely helpful and patient when dealing with my technical incompetence! Ash was polite, extremely knowledgeable and very efficient. The staff also handled a difficult situation with an angry cu... Ver mais
A empresa respondeu
Localização
Alterar localização1a North Street, CO10 1RB Sudbury, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
After a two hour Web chat, the problem remained unresolved. I decided to visit the Vodafone shop in Sudbury, within ten minutes, everything was fixed, up and running again. Ash, the advisor, was brill... Ver mais
A empresa respondeu
This was the third occasion I've visited Kurt at the Sudbury branch of Vodafone. He knew he was going to make a sale but still was incredibly helpful and patient, taking me through the whole process o... Ver mais
A empresa respondeu
Has so much difficulty with the live chat on Friday so popped in the shop after work and was really helped efficiently. As always guy that served me has been working there for a long time, sorry I can... Ver mais
A empresa respondeu
Informações sobre a empresa
- Operadora de redes móveis
- Empresa de telecomunicação
- Loja de telemóveis
- Operador de Internet
- Serviço de hospedagem web
Sobre Vodafone UK - Sudbury
Escrito pela empresa
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Informações de contacto
1a North Street, CO10 1RB, Sudbury, Reino Unido
4,9
Excelente
159 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Super star customer service
26 de setembro de 2026
Opinião espontânea
Resposta da Vodafone UK - Sudbury
Hey Peter,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Came into store for an upgrade
Came into store for an upgrade, staff helped very quickly and efficiently. Heba helped me greatly with getting me my new iPhone!
10 de setembro de 2026
Opinião espontânea
Resposta da Vodafone UK - Sudbury
Hi Darren. This is really lovely to hear, thanks for the review! It's great that the team was able to help you so quickly and efficiently with your new iPhone.
If you need any help from us in the future, you can contact our team by calling 0333 304 0191 or speak to them via LiveChat here: http://vodafone.uk/2LCJiTm.
Or via Social Media on Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl.
Vodafone
Heba was terrifically helpful
Heba was terrifically helpful - great customer service tbh
9 de setembro de 2026
Opinião espontânea
Resposta da Vodafone UK - Sudbury
Hey Don
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Great experience at Vodafone Sudbury…
Great experience at Vodafone Sudbury with Heba. Swift , efficient and extremely pleasant and helpful.
26 de agosto de 2026
Opinião espontânea
Resposta da Vodafone UK - Sudbury
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone
Thanks again,
Vodafone Social Media Team
Lovely receptionist (Heba) very…
Lovely receptionist (Heba) very pleasant. Equipment being used very slow - needs upgrading as soon as possible.
26 de agosto de 2026
Opinião espontânea
Resposta da Vodafone UK - Sudbury
Hey Richard,
Thanks for the lovely review and fantastic support for Katie.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Heba was very helpful and solved my…
Heba was very helpful and solved my problem completely, very satisfied
20 de agosto de 2026
Opinião espontânea
Resposta da Vodafone UK - Sudbury
Hey Keith,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Heba.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Extremely helpful and patient when…
Extremely helpful and patient when dealing with my technical incompetence!
Ash was polite, extremely knowledgeable and very efficient.
The staff also handled a difficult situation with an angry customer in a very professional way whilst l was in the shop.
I could not fault the service at all.
15 de agosto de 2026
Opinião espontânea
Resposta da Vodafone UK - Sudbury
Hey Dair,
Thanks for the lovely review and fantastic support for Ash.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Heba has managed to save me money and…
Heba has managed to save me money and gave great customer service.
15 de agosto de 2026
Opinião espontânea
Resposta da Vodafone UK - Sudbury
Hey Steven,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Perfect help from Heba and Ash
14 de agosto de 2026
Opinião espontânea
Resposta da Vodafone UK - Sudbury
Hey Christine,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Heba and Ash.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Very helpful sorted out problem and…
Very helpful sorted out problem and saved me money
7 de agosto de 2026
Opinião espontânea
Resposta da Vodafone UK - Sudbury
Hey Michael,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Ash was fantastic
Ash was fantastic, having had a company phone for 25 years I had no idea what I needed. Ash was great at talking me through the options.
6 de agosto de 2026
Opinião espontânea
Resposta da Vodafone UK - Sudbury
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone
Thanks again,
Vodafone Social Media Team
Heba was phenomenal!!
Heba was phenomenal! I went in for a pay as you go sim for my nan and left with a new phone for myself on a cheaper contract too! Heba needs a raise! She was amazing! Thank you vodafone!
6 de agosto de 2026
Opinião espontânea
Resposta da Vodafone UK - Sudbury
Hey Lauren,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Ash has been amazing
Ash has been amazing. I don’t have words to express how helpful and supportive he has been. 🥰⭐️⭐️⭐️⭐️⭐️
5 de agosto de 2026
Opinião espontânea
Resposta da Vodafone UK - Sudbury
Hey Maria,
Thanks for the lovely review and fantastic support for Ash.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
We came in and was looked after…
We came in and was looked after immediately by a knowledgeable technician and we have left with thoughts of improving our broadband package which we will return at the end of our EE contract.
5 de agosto de 2026
Opinião espontânea
Resposta da Vodafone UK - Sudbury
Hey Michael,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
It was the lovely Ashley who helped me
It was the lovely Ashley who helped me. The service we get from this branch is excellent. Knowledgeable and on their game be it phones or broadband .
1 de agosto de 2026
Opinião espontânea
Resposta da Vodafone UK - Sudbury
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Most helpful assistant
Most helpful assistant, very patient and understanding.
3 de agosto de 2026
Opinião espontânea
Resposta da Vodafone UK - Sudbury
Hey there,
Thank you for the wonderful review. It's a pleasure to receive such kind comments.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Excellent help from Ash
Excellent help from Ash. His quiet patience was really appreciated.
1 de agosto de 2026
Opinião espontânea
Resposta da Vodafone UK - Sudbury
Hey Elaine,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Fantastic service as always with Ash xx
Fantastic service as always with Ash xx
1 de agosto de 2026
Opinião espontânea
Resposta da Vodafone UK - Sudbury
Hey Deanne,
Thanks for the lovely review and fantastic support for Ash.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Very good customer service
Very good customer service, really helpful and friendly
1 de agosto de 2026
Opinião espontânea
Resposta da Vodafone UK - Sudbury
Hey Lucy,
Thanks for the lovely review.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Very kind helpful staff on all occasions
Very kind helpful staff on all occasions
29 de julho de 2026
Opinião espontânea
Resposta da Vodafone UK - Sudbury
Hey Susan,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.