Extremely helpful and patient when dealing with my technical incompetence! Ash was polite, extremely knowledgeable and very efficient. The staff also handled a difficult situation with an angry cu... Ver mais
A empresa respondeu
Localização
Alterar localização1a North Street, CO10 1RB Sudbury, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
After a two hour Web chat, the problem remained unresolved. I decided to visit the Vodafone shop in Sudbury, within ten minutes, everything was fixed, up and running again. Ash, the advisor, was brill... Ver mais
A empresa respondeu
This was the third occasion I've visited Kurt at the Sudbury branch of Vodafone. He knew he was going to make a sale but still was incredibly helpful and patient, taking me through the whole process o... Ver mais
A empresa respondeu
Has so much difficulty with the live chat on Friday so popped in the shop after work and was really helped efficiently. As always guy that served me has been working there for a long time, sorry I can... Ver mais
A empresa respondeu
Informações sobre a empresa
- Operadora de redes móveis
- Empresa de telecomunicação
- Loja de telemóveis
- Operador de Internet
- Serviço de hospedagem web
Sobre Vodafone UK - Sudbury
Escrito pela empresa
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Informações de contacto
1a North Street, CO10 1RB, Sudbury, Reino Unido
4,9
Excelente
159 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
New contract
Ashley and the team were extremely efficient and patient. Explained everything throughout as there were some issues in completing the process.
A complete and thorough demonstration of the new device with a full explanation of how the contract would work
Thank you for such good service Sudbury
3 de janeiro de 2026
Opinião espontânea
Resposta da Vodafone UK - Sudbury
Hi,
Thank you so much for your wonderful review and the amazing support you’ve shown for Ashley —it truly means a lot to us!
If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!
Thanks again,
Vodafone Social Media Team
Great service as always from Ashley
Great service as always from Ashley, Phoenix, Heba and Kurt.
Merry Christmas 🎅🏻
23 de dezembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Sudbury
Hey Steve and Joan,
Thanks for the lovely review and fantastic support for Ashley.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Kurt and all the team at Vodafone in…
Kurt and all the team at Vodafone in Sudbury could not have been more patient and helpful with me during my switch and transfer. I would fully recommend them all - you would receive a fantastic and honest service 🤩
23 de dezembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Sudbury
Hey Neil,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Very helpful
Very helpful, very patient. Took time to help us purchase and set aside time to help set my daughters phone
29 de novembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Sudbury
Hey Aimee ,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
I was dreading buying and setting up a…
I was dreading buying and setting up a new phone but Ashley at Vodaphone Sudbury made it a good experience. He was so friendly and helpful.
29 de novembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Sudbury
Hey Barbara,
Thanks for the lovely review and fantastic support for Ashley.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Ash his usual very helpful self.
26 de novembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Sudbury
Hey Ivor,
Thanks for the lovely review and fantastic support for Ash.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Very helpful and wonderful team in…
Very helpful and wonderful team in Sudbury, all the team there are really care and gives the best advice and service. Kurt, Ashley, phinex and Heba
15 de novembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Sudbury
Hey Mark,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Superior customer care and service
Superior customer care and service. Brilliant manager Kurt coaching equally brilliant Heba.
Deeply appreciated all the complexity with a great outcome.
7 de novembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Sudbury
Hi. We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Kurt & Cole were most…
Kurt & Cole were most helpful,polite,professional and understanding of my needs.
It was all performed in a pleasant and relaxing atmosphere.
29 de outubro de 2025
Opinião espontânea
Resposta da Vodafone UK - Sudbury
Hi. We're happy to hear that you found our team helpful, polite, and professional. We appreciate your feedback and are so glad you enjoyed your experience with us in a relaxing atmosphere. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Extremely helpful
Cole was extremely helpful in showing all the options that were open to me in terms of what I was looking for.
4 de outubro de 2025
Opinião espontânea
Resposta da Vodafone UK - Sudbury
Hey Liane,
Thanks for the lovely review and fantastic support for Cole.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
The team in this store are a godsend
The team in this store are a godsend. They sorted my phone out within seconds after spending hours on the phone with “technical support”
Thank you.
26 de setembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Sudbury
Hey Dominic,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Ash was amazing
Ash was amazing. Really patient and knowledgeable. Thank you. Give that man a raise.
27 de setembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Sudbury
Hey Jourdyn,
Thanks for the lovely review and fantastic support for Ash.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Very helpful and knowledgeable staff
Very helpful and knowledgeable staff, offering useful and relevant advice along with friendly service. I couldn’t have asked for a better experience. Really pleased.
11 de setembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Sudbury
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
The best customer service
Phoenix and Ash are always so helpful. From arranging new phone, explaining and finding the best contract for you and assisting you in using the app.
Always friendly, nothing too much trouble.
Great customer service encourages great customer return
29 de agosto de 2025
Opinião espontânea
Resposta da Vodafone UK - Sudbury
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Asked regarding new apple ipad to…
Asked regarding new apple ipad to accompany my apple phone. Spoke with Kurt. So v v helpful and knowledgeable with lovely friendly manner. Vodafone Sudbury always been top notch in my opinion . Many thanks
27 de agosto de 2025
Opinião espontânea
Resposta da Vodafone UK - Sudbury
Hey Jilly,
Thanks for the lovely review and fantastic support for Kurt.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Resposta da Vodafone UK - Sudbury
Hi Asim. We appreciate your feedback and glad to see you've had some good service.
If you ever need anything, please reach out to the Social Media team through Facebook. http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl.
Thank you
Very helpful staff clear explanations…
Very helpful staff clear explanations of the choices available. Thoroughly recommend this branch.
15 de agosto de 2025
Opinião espontânea
Resposta da Vodafone UK - Sudbury
We appreciate you recommending this branch, thank you for your feedback.
Vodafone Social Media Team
The rep Nichole was very helpfull and…
The rep Nichole was very helpfull and efficient our changeover’s were dealt with quickly and all questions answered fully
13 de agosto de 2025
Opinião espontânea
Resposta da Vodafone UK - Sudbury
Hey there,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Very friendly and helpful as I hadn't…
Very friendly and helpful as I hadn't got a clue about phone's.
7 de agosto de 2025
Opinião espontânea
Resposta da Vodafone UK - Sudbury
Hey Horace,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Your member of staff (Phoenix) was…
Your member of staff (Phoenix) was extremely helpful, friendly and very professional. Guiding us through our contract and transferred my wife's account from my joint to her individual account. I have been with Vodafone for over 25 years and couldn't ask for better service and helpful staff. Well done Vodafone.
10/10.
21 de julho de 2025
Opinião espontânea
Resposta da Vodafone UK - Sudbury
Hey Len,
Thanks for the lovely review and fantastic support for Phoenix.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
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