Katie provided exceptional customer service from start to finish. She was friendly, professional, kind and genuinely went out of her way to help. She listened carefully, answered all my questions with... Ver mais
A empresa respondeu
Localização
Alterar localização4 Union Street, SA1 3EE Swansea, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Went into Vodafone Swansea and was directed to see Grant. He was extremely helpful and had excellent knowledge of the phone problem that I was having. Many thanks Grant.
A empresa respondeu
Sophie was fantastic! Very helpful. She gave me all the info without pushing for me to upgrade. A good experience, thank you
A empresa respondeu
Joey knew immediately what the problem was with my phone, an app had taken over the screen and put all apps in alphabetical order! After a few clicks Joey had solved the problem and deleted the nasty... Ver mais
A empresa respondeu
Informações sobre a empresa
- Operadora de redes móveis
- Loja de telemóveis
- Operador de Internet
- Serviço de hospedagem web
- Empresa de telecomunicação
Sobre Vodafone UK - Swansea
Escrito pela empresa
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Informações de contacto
4 Union Street, SA1 3EE, Swansea, Reino Unido
4,9
Excelente
239 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Nikita and Scott were amazing
Nikita and Scott were amazing. Best service ive had in Swansea store. Helped me sort my issue. Thanks
8 de agosto de 2026
Opinião espontânea
Resposta da Vodafone UK - Swansea
Hi Anne, thank you so much for your wonderful review and the amazing support you’ve shown for Nikita and Scott, it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.
You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!
Thanks again,
Vodafone social media Team
Sophie was fantastic
Sophie was fantastic! Very helpful. She gave me all the info without pushing for me to upgrade. A good experience, thank you
6 de agosto de 2026
Opinião espontânea
Resposta da Vodafone UK - Swansea
Hey Christine,
Thanks for the lovely review and fantastic support for Sophie.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Vodafone Swansea very helpful
Went into Vodafone Swansea and was directed to see Grant.
He was extremely helpful and had excellent knowledge of the phone problem that I was having.
Many thanks Grant.
5 de agosto de 2026
Opinião espontânea
Resposta da Vodafone UK - Swansea
Hey Mary,
Thanks for the lovely review and fantastic support for Swansea. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Katie worked very hard to get my self…
Katie worked very hard to get my self and my partner a good deal,we both are very happy with her efforts
4 de agosto de 2026
Opinião espontânea
Resposta da Vodafone UK - Swansea
Hey Roy,
Thanks for the lovely review and fantastic support for Katie.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Short wait
Short wait. Greeted immediately. Served by Dan. Very knowledgeable and very helpful. Thank you Dan
3 de agosto de 2026
Opinião espontânea
Resposta da Vodafone UK - Swansea
Hey Tracey,
Thanks for the lovely review and fantastic support for Den.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Very approachable staff with a good…
Very approachable staff with a good understanding of products and customer needs. Staffmember called Owain
1 de agosto de 2026
Opinião espontânea
Resposta da Vodafone UK - Swansea
Hey Philip,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great customer service
Much easier than anticipated…. Grant explained things carefully and showed us various options.
29 de julho de 2026
Opinião espontânea
Resposta da Vodafone UK - Swansea
Hey,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Great service
Great service
Grant helped us through purchase
He was clear and concise
He was very helpful and informative
Very personable
29 de julho de 2026
Opinião espontânea
Resposta da Vodafone UK - Swansea
Hey Jayne,
Thanks for the lovely review and fantastic support for agent.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
New phone served by Owain very helpful…
New phone served by Owain very helpful made the experience so stress free
Thanks
27 de julho de 2026
Opinião espontânea
Resposta da Vodafone UK - Swansea
Hey Stevens,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Excellent service from owain can't…
Excellent service from owain can't recommend him enough
27 de julho de 2026
Opinião espontânea
Resposta da Vodafone UK - Swansea
Hey Leighton,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Great customer service
Katie was really helpful in sorting out my new phone in and out in less than 15 mins. Great customer service all round
17 de julho de 2026
Opinião espontânea
Resposta da Vodafone UK - Swansea
Hey Aaron,
Thanks for the lovely review and fantastic support for Katie.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Katie provided exceptional customer…
Katie provided exceptional customer service from start to finish. She was friendly, professional, kind and genuinely went out of her way to help. She listened carefully, answered all my questions with patience, and made the whole experience easy and stress-free. It's clear she takes pride in her work and truly cares about her customers. She's a real credit to the team, and I hope her excellent service is recognised. Thank you, Katie!
17 de julho de 2026
Opinião espontânea
Resposta da Vodafone UK - Swansea
Hey Sammina,
Thanks for the lovely review and fantastic support for Katie.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Excellent customer service and very…
Excellent customer service and very informative. Katie definitely knew what she wa talking about
Thankyou Katie 😀
1 de julho de 2026
Opinião espontânea
Resposta da Vodafone UK - Swansea
Hey Joan,
Thanks for the lovely review and fantastic support for Katie.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Ewan was an amazing help he dealt with…
Ewan was an amazing help he dealt with my problems quickly and professionally
25 de junho de 2026
Opinião espontânea
Resposta da Vodafone UK - Swansea
Hey Paul,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Katie was amazing and helped me find a…
Katie was amazing and helped me find a new phone, contract and helped me transfer my data to my new phone and helped to transfer my old phone to my daughter.
20 de junho de 2026
Opinião espontânea
Resposta da Vodafone UK - Swansea
Hey Tracy,
Thanks for the lovely review and fantastic support for Katie.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Katie was amazing today
Katie was amazing today , and saved me money per month , will be returning to the shop in future
10 de junho de 2026
Opinião espontânea
Resposta da Vodafone UK - Swansea
Hey Sarah,
Thanks for the lovely review and fantastic support for Katie.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I live above a shop in Swansea high…
I live above a shop in Swansea high street and most days my signal and internet is unusable. The signal is mainly unusable in most of the town centre. I'm paying £40 o month for a network that's unusable most days. Please get your act together Vodafone. Please please please 🥺
6 de junho de 2026
Opinião espontânea
Resposta da Vodafone UK - Swansea
Hey there,
I apologize for the issues you've been experiencing with services. I am truly sorry for the unpleasant experience you've had to endure. Please know that this is not the kind of service we want our customers to have. I recommend reaching out to the teams by calling 0333 304 0191 or speaking to them via LiveChat here: vodafone.uk/2LCJiTm.
If there's anything at all you still need help with, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks,
Vodafone Social Media Team
I took my elderly mother into the…
I took my elderly mother into the Vodaphone store in Swansea and was served by Joey , he provided excellent customer service and almost fixed all of the issues with her phone . She really needs an upgrade which she will do this week
26 de maio de 2026
Opinião espontânea
Resposta da Vodafone UK - Swansea
Hey,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Customer for over 2 decades ...speaks for itself !
Always had fantastic service, network and customer service , makes a change for a company to reward customers for staying with them whilst up holding a great service , no pressure to upgrade , every effort in saving me money rather than empty incentives , Maddie went the extra mile on everything 🙏🏻💖
9 de maio de 2026
Opinião espontânea
Resposta da Vodafone UK - Swansea
Hey Jessica,
Thanks for the lovely review and fantastic support for Maddie.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Katie seemed very cheerful and helpful
Katie seemed very cheerful and helpful. I doubt it was her fault the process took awhile so overall great experience
25 de abril de 2026
Opinião espontânea
Resposta da Vodafone UK - Swansea
Hey Peter,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.