Had a really good experience at the Vodafone store in Swansea. Scott was brilliant and took the time to actually understand what I needed instead of just trying to sell me something. He helped me fi... Ver mais
A empresa respondeu
Localização
Alterar localização4 Union Street, SA1 3EE Swansea, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
If I could give Sophie at the Swansea city branch 6 stars I would. The young lady was paitent knowledgeable polite and professional . . Sophie was a pleasant pleasure to deal with .
A empresa respondeu
Very helpful, Katie guided us to a product that was more suitable than our original query and more value for money too! Product was for my daughter and Katie was very interactive and friendly. Thanks... Ver mais
A empresa respondeu
Went into the Swansea Vodafone store with my mum who is a dinosaur when it comes to tech. We spoke to Ryan who really took the time to help my mum. He wasn't pushy, explained everything in a way that... Ver mais
A empresa respondeu
Informações sobre a empresa
- Operadora de redes móveis
- Empresa de telecomunicação
- Loja de telemóveis
- Operador de Internet
- Serviço de hospedagem web
Sobre Vodafone UK - Swansea
Escrito pela empresa
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Informações de contacto
4 Union Street, SA1 3EE, Swansea, Reino Unido
4,9
Excelente
262 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
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Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Fantastic service by Sophie
If I could give Sophie at the Swansea city branch 6 stars I would.
The young lady was paitent knowledgeable polite and professional . . Sophie was a pleasant pleasure to deal with .
28 de setembro de 2026
Opinião espontânea
Resposta da Vodafone UK - Swansea
Hey Ceri,
Thanks for the lovely review and fantastic support for Sophie.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Very helpful
Very helpful, Katie guided us to a product that was more suitable than our original query and more value for money too! Product was for my daughter and Katie was very interactive and friendly. Thanks Katie!
26 de setembro de 2026
Opinião espontânea
Resposta da Vodafone UK - Swansea
Hey Colleen,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Really helpful and friendly staff
Really helpful and friendly staff. Massive thanks to Sophie for helping me with my bill which I was confused over.
21 de setembro de 2026
Opinião espontânea
Resposta da Vodafone UK - Swansea
Hey Zoe,
Thanks for the lovely review and fantastic support for Staff.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great Experience
Had a really good experience at the Vodafone store in Swansea. Scott was brilliant and took the time to actually understand what I needed instead of just trying to sell me something. He helped me find the right device and tariff for me and explained everything really well.
Really happy with the service and definitely a 5-star experience. Scott has definitely made me a loyal customer of this store. Thanks again!
21 de setembro de 2026
Opinião espontânea
Resposta da Vodafone UK - Swansea
Hey Berto ,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Jacob was very professional and…
Jacob was very professional and supportive and made my interaction effortless.
19 de setembro de 2026
Opinião espontânea
Resposta da Vodafone UK - Swansea
Hey Glenys,
Thanks for the lovely review and fantastic support for Jacob.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Thank you Hussein
Thank you Hussein, Dan & Scott for all your help over the past few weeks with a new device and SIM only plan, brilliant customer service. You are a great team! Thank you!
16 de setembro de 2026
Opinião espontânea
Resposta da Vodafone UK - Swansea
Hey Cath,
Thanks for the lovely review and fantastic support for Hussein.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Grant was so knowledgeable
Grant was so knowledgeable, friendly and easy to talk to. Took my clueless, menopausal bumbling in his stride. Very happy with my new deal. Definitely recommend.
14 de setembro de 2026
Opinião espontânea
Resposta da Vodafone UK - Swansea
Hey Helen,
Thanks for the lovely review and fantastic support for Grant .
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Katie..
Katie... amazing service.. very happy.. friendly and helpfull
12 de setembro de 2026
Opinião espontânea
Resposta da Vodafone UK - Swansea
Hey Andrea
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Louis & the rest of the staff were…
Louis & the rest of the staff were really helpful in the shop, brilliant prices, will definitely use Vodafone again
9 de setembro de 2026
Opinião espontânea
Resposta da Vodafone UK - Swansea
Hi Roy, thank you so much for your wonderful review and the amazing support you’ve shown for Louis, it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.
You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!
Thanks again,
Vodafone social media Team
Great help and service from Rowan and…
Great help and service from Rowan and Louie!
9 de setembro de 2026
Opinião espontânea
Resposta da Vodafone UK - Swansea
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
I liked the friendly welcome
I liked the friendly welcome. Jacob was very helpful and understood the needs of a pensioner. When I changed my mind about purchasing a phone, there were no dramatics, just helpful advice. I would recommend visiting this store.
7 de setembro de 2026
Opinião espontânea
Resposta da Vodafone UK - Swansea
Hi Barry. This is fantastic to hear! We really appreciate the feedback and are delighted that our team member provided such helpful and understanding service.
If you need any help from us in the future, you can contact our team by calling 0333 304 0191 or speak to them via LiveChat here: http://vodafone.uk/2LCJiTm.
Or via Social Media on Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl.
Vodafone
Great customer service by Sophie
Great customer service by Sophie, professional, friendly and was able to meet all my needs. Great overall upgrading experience.
28 de agosto de 2026
Opinião espontânea
Resposta da Vodafone UK - Swansea
Hey Kathryn
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Had a great experience got new sim with…
Had a great experience got new sim with fab customer service friendly staff named Louis highly recommended
26 de agosto de 2026
Opinião espontânea
Resposta da Vodafone UK - Swansea
Hi Maria, thank you so much for your wonderful review and the amazing support you’ve shown for Louis , it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.
You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!
Thanks again,
Vodafone social media Team
Went into the Swansea Vodafone store…
Went into the Swansea Vodafone store with my mum who is a dinosaur when it comes to tech. We spoke to Ryan who really took the time to help my mum. He wasn't pushy, explained everything in a way that she understood and together they found the perfect upgrade for her. It's nice when you find someone and somewhere where you don't think they are selling you something for the sake of it but are selling you it because they care.
22 de agosto de 2026
Opinião espontânea
Resposta da Vodafone UK - Swansea
"Hey Lisa,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team"
I am not the best with technology and…
I am not the best with technology and needed some help and was served by Dan who simplified everything for me and made everything very easy to understand! Tha j trust!
24 de agosto de 2026
Opinião espontânea
Resposta da Vodafone UK - Swansea
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Jacob was excellent
Jacob was excellent, talked us through all the options and guided us through all the steps to have everything set up. Moving 2 contracts over took a while which is a Vodafone issue not his fault!
22 de agosto de 2026
Opinião espontânea
Resposta da Vodafone UK - Swansea
Hey Zak,
Thanks for the lovely review and fantastic support for Jacob.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great customer service from Katie in…
Great customer service from Katie in Vodafone Swansea store.
Helped transfer my 3 account to a new mobile and assisted and advised with the setting up of home broadband contract. Very pleasant and informative employee.
21 de agosto de 2026
Opinião espontânea
Resposta da Vodafone UK - Swansea
Hey Jon,
Thanks for the lovely review and fantastic support for Katie.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Scott and Ewan both were extremely…
Scott and Ewan both were extremely helpful went above beyond throughout such a stressful time made everything run smoothly after issues with migration, finally left store satisfied 😊
18 de agosto de 2026
Opinião espontânea
Resposta da Vodafone UK - Swansea
Hey Karly,
Thanks for the lovely review and fantastic support for Scott and Ewan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Came in with phone malware and Dan…
Came in with phone malware and Dan fixed it for me. Great service!
17 de agosto de 2026
Opinião espontânea
Resposta da Vodafone UK - Swansea
Hey Sheila,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Excellent customer service from Ryan
Excellent customer service from Ryan, excellent advice very helpful.
14 de agosto de 2026
Opinião espontânea
Resposta da Vodafone UK - Swansea
Hey Andrea,
Thanks for the lovely review and fantastic support for Ryan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
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