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Vodafone UK - Swindon Opiniões 

380
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TrustScore: 5 em 5

4,8

Operadora de redes móveis
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UNITS 1B and 1C The Lock , 1/14 Canal Walk, SN1 1LD Swindon, GB

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I have visited the Vodafone store for a few years now and I am never disappointed with the service I receive. On this occasion I was trading my Pixel phone in for the latest model, and the support I r... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

We had an exceptional experience from Simran. She talked through all our options, explained everything very well. She found us our best options. Would recommend her to another person.

A empresa respondeu

Classificada 5 em 5 estrelas

Nazmin was extremely helpful in providing advice and details of possible solutions. Can not fault the help and time she gave us. All issues were solved to our satisfaction. Well done Nazmin, wou... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I needed to upgrade my phone recently. Benn and Georgia in the Swindon store made sure I had a new phone that met my needs at a reasonable price. Excellent customer service, thank you. I will be back.... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Operadora de redes móveis
  2. também em
  3. Empresa de telecomunicação
  4. Loja de telemóveis
  5. Operador de Internet
  6. Serviço de hospedagem web

Sobre Vodafone UK - Swindon

Escrito pela empresa

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Informações de contacto

  • UNITS 1B and 1C The Lock , 1/14 Canal Walk, SN1 1LD, Swindon, Reino Unido

4,8

Excelente

TrustScore: 5 em 5

380 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,8

Todas as opiniões

(380)

39 632 opiniões nos últimos 12 meses

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Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais
Classificada 5 em 5 estrelas

Tom was excellent in attempting to…

Tom was excellent in attempting to repair and explaining the issues

28 de janeiro de 2026
Opinião espontânea
logótipo da Vodafone UK - Swindon

Resposta da Vodafone UK - Swindon

Hey Roland,

Thanks for the lovely review and fantastic support for Tom.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

I went in looking for clarification…

I went in looking for clarification about exchanging and upgrading my phone. Tom walked/talked me through this and obviously knew exactly what he was speaking about. As a consequence the change went smoothly and I left with a smile and very impressed. Thanks Tom for your help and the answers to what might have seemed daft questions

27 de janeiro de 2026
Opinião espontânea
logótipo da Vodafone UK - Swindon

Resposta da Vodafone UK - Swindon

Hey there,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Georgia the best advizer ,many thanks

Georgia the best advizer ,many thanks

25 de janeiro de 2026
Opinião espontânea
logótipo da Vodafone UK - Swindon

Resposta da Vodafone UK - Swindon

Hey Silviu,

Thanks for the lovely review and fantastic support for Georgia.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Simple to switch broadband offer.

Nazmin explained everything well and just got on with the process for me.
Thanks

16 de janeiro de 2026
Opinião espontânea
logótipo da Vodafone UK - Swindon

Resposta da Vodafone UK - Swindon

Hey Jay
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Great Service from Aswin today…

Great Service from Aswin today Enormously helpful in resolving a bereavement cancellation in an caring manner
And then helped me in renewing a contract and purchasing a new device very happy

15 de janeiro de 2026
Opinião espontânea
logótipo da Vodafone UK - Swindon

Resposta da Vodafone UK - Swindon

Hey MAB,

Thanks for the lovely review and fantastic support for Aswin.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Came to Vodafone was served by Mac he…

Came to Vodafone was served by Mac he was very helpful and friendly. Great service and very efficient.

15 de janeiro de 2026
Opinião espontânea
logótipo da Vodafone UK - Swindon

Resposta da Vodafone UK - Swindon

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Tom was very easy to get along with

Tom was very easy to get along with, and manged to save me over £40 a month. He is a credit to Vodafone.

13 de janeiro de 2026
Opinião espontânea
logótipo da Vodafone UK - Swindon

Resposta da Vodafone UK - Swindon

Hey Kieran,
 
Thanks for the lovely review and fantastic support for Tom.
 
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Palasha made my visit very easy and…

Palasha made my visit very easy and helped me sort my phone out

12 de janeiro de 2026
Opinião espontânea
logótipo da Vodafone UK - Swindon

Resposta da Vodafone UK - Swindon

Hey Javed,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Palasha.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Great service Nazmin is a life saver!

8 de janeiro de 2026
Opinião espontânea
logótipo da Vodafone UK - Swindon

Resposta da Vodafone UK - Swindon

Hey Stefan,

Thanks for the lovely review and fantastic support for Nazmin.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Nazmin was great and found me a nice…

Nazmin was great and found me a nice deal. Happy with the customer service and the quality of the product

7 de janeiro de 2026
Opinião espontânea
logótipo da Vodafone UK - Swindon

Resposta da Vodafone UK - Swindon

Hey,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Ashwin was a star

3 de janeiro de 2026
Opinião espontânea
logótipo da Vodafone UK - Swindon

Resposta da Vodafone UK - Swindon

Hey Ben,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Mac was very helpful answered all my…

Mac was very helpful answered all my questions and was very helpful and polite it was 10/10 service

2 de janeiro de 2026
Opinião espontânea
logótipo da Vodafone UK - Swindon

Resposta da Vodafone UK - Swindon

Hey Pacey,
 
Thanks for the lovely review and fantastic support for Mac.
 
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Classificada 1 em 5 estrelas

Paid for a phone I never received

Went into my local store to upgrade my phone. After signing up for the new phone they tell me that they don’t have it in stock in store but can order it to the store for collection. However when I tried to collect the phone on three separate occasions thy won’t allow me to collect my phone due to “technical issues”. Asked to cancel and they said they’d have to raise it with customer services.

Never heard back from the store after asking to cancel. Called up customer services on twice to be told both times that it’ll be cancelled and I’ll receive a refund in 24/48hrs only to still not receive my refund. It’s been over a month since initially ordering my phone and am £50 down and still no phone.

Will most likely be looking to change to another provider if this doesn’t end up being resolved.

3 de dezembro de 2025
Opinião espontânea
logótipo da Vodafone UK - Swindon

Resposta da Vodafone UK - Swindon

Hey James,

Thank you for sharing your experience with us. We’re truly sorry to hear about the inconvenience you’ve faced regarding your phone upgrade and refund. This is not the level of service we aim to provide, and we completely understand your frustration.

Please be assured that we take situations like this very seriously. We’d like to resolve this for you as quickly as possible. Your feedback helps us improve, and we appreciate your patience while we work to make this right. We hope to restore your confidence in us.

If there's anything at all you still need help with, please come chat to my team on Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Amazing service from Mac

Amazing service from Mac, will definitely come back

19 de dezembro de 2025
Opinião espontânea
logótipo da Vodafone UK - Swindon

Resposta da Vodafone UK - Swindon

Hey Helena,

Thanks for the lovely review and fantastic support for Mac.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Perfect experience with Nazmin today.

15 de dezembro de 2025
Opinião espontânea
logótipo da Vodafone UK - Swindon

Resposta da Vodafone UK - Swindon

Hey,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Ask for Mac

Mac was very helpful. Answered all of my questions, made the process quick and easy. Much easier than doing it through the app!

11 de dezembro de 2025
Opinião espontânea
logótipo da Vodafone UK - Swindon

Resposta da Vodafone UK - Swindon

Hey Koray,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Really informative and very helpful

Really informative and very helpful
Best experience I’ve had in Vodafone
Thanks Mac :)

10 de dezembro de 2025
Opinião espontânea
logótipo da Vodafone UK - Swindon

Resposta da Vodafone UK - Swindon

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Nazmin swindon branch

Experience was great! Nazmin was incredibly helpful and knowledgeable!

4 de dezembro de 2025
Opinião espontânea
logótipo da Vodafone UK - Swindon

Resposta da Vodafone UK - Swindon

Hey Veritza,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Today I had such amazing customer care…

Today I had such amazing customer care with attendants who listened and delivered in a caring and professional manner to my requirements. A big thank you to Mac and Aswin at Swindon Vodafone.

3 de dezembro de 2025
Opinião espontânea
logótipo da Vodafone UK - Swindon

Resposta da Vodafone UK - Swindon

Hey Clarisser,

Thanks for the lovely review and fantastic support for Mac and Aswin.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Galaxy fold

Came in looking to get a Galaxy fold and was helped by Nazmin today to make the purchase. Was fun to talk to and helped make the transaction smooth

3 de dezembro de 2025
Opinião espontânea
logótipo da Vodafone UK - Swindon

Resposta da Vodafone UK - Swindon

Hey James,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

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Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

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